Very friendly and efficient. Great help right away. Very…read morenice experience. Comfortable place.

Have never had a more pleasant time picking up prescriptions. The friendly Service is beyond…read morecompare. Due to circumstances, I had to set up my Account with them over the phone. Instead of them acting like it was a hassle, the young Women on the Phone went over and beyond to help me. Called my previous Pharmacy for me to get Prescriptions transferred and any Insurance information needed. After one visit they remembered my Wife and I on our second visit. This is place is the mold for how a Business showed conduct Customer Service. Cannot think of a neither point to make other than they make me want to have to go to the Doctor to get more Prescriptions so I have a reason to go back again. Thanks to them for all their help.

I went through the drive thru to pick up my order. The clerk said 217 total and there was a car…read morebehind mine, and I gave my card for the order, got just across the street and noticed my bank was charge 2 HUNDRED seventeen ...change +/- I thought WHAT? I called and they said WE DIDN"T HAVE THE NEW 2026 INSURANCE CARD ON FILE, I said I never pay for prescriptions, I never pay over $10 copay, and all I heard in the drive thru was 217 a poor choice of words for a large amount ORDER that should have been said 2 HUNDRED DOLLARS ..... so before you give someone a card or money MAKE SURE THEY TELL YOU and YOU CLARIFY the exact total amount. Then they said we have a card on file it's 5 dollars insurance. I gave them the medications back and got a debit card refund, that will take??? how long to go back in my bank? 2-7 days......don't be trusting of every place you go that they are giving you the correct WORDS of the TOTAL AMOUNT DUE.

This is a friendly and caring pharmacy. I love that I'm always greeted with a smile when I walk in…read more The staff is always ready to help me out from getting my prescription ready to helping me find the right over the counter medicine. I also love the fact that I can get my flu shot and purchase unique gifts in one location. This is truly an asset to our community!

Prescriptions never ready. They always say short handed or really busy. They have been out of my…read moreheart medication several times. The pharmacist is so slow and very slow on computer. They only had 5 of my heart medication. I Told them I would be down to get it early next morning. They were about to close. I went to pick it up not ready They are working on it. Told me to have a seat it would be ready shortly. After sitting there waiting almost 30 min. I went to counter and ask young man about it. They had filled it away in the shelves with all the other filled medication.

Horrible pharmacy, the message will tell you to pick up at a certain time but the medicine is never…read moreready. Get ready to wait

They just don't even try to work with you. I'm sorry the world has changed and you have to adjust,…read moreCornerstone! We support our small businesses whenever we can and I was willing. The rudeness turned me off so - I went elsewhere. They said they won't transfer to another pharmacy. Most businesses in this area are NOT like that. I wish them well but I won't be a customer.

I was picking up a prescription and when the clerk made change it included a dollar bill that was…read moretorn down to about 2/3rds. I asked for a different bill or 4 quarters rather than the torn bill. The stupid clerk turned and asked one of the women pharmacists if she could trade bills for me and she said absolutely not!!!! I have used Cornerstone for over 10 years and have spent thousands of dollars there and they can stick their shitty attitudes and service.

I've been a loyal Walgreens customer my entire life--my parents filled my prescriptions here when I…read morewas a kid, and I've continued that loyalty as an adult. After my recent experiences, but specifically my experience tonight, at the Central Ave location, I'm honestly questioning why. I had a prescription that had been pending for an entire week. I was told it would be ready today, yet I received no updates or communication of any kind. Because I needed it urgently, I called the pharmacy multiple times throughout the day. Each time, my call was either picked up and immediately hung up, or I was left on hold for extremely long periods--over 30 minutes once, and more than 16 minutes another time and then was still hung up on. When I finally reached someone, the situation somehow got worse. The woman who answered was shockingly rude, dismissive, and completely unwilling to help. She told me she had been on vacation and had "no idea" what was going on with my prescription. When I asked if she could check with another employee, she refused--not because no one was available, but simply because she didn't want to. She also said she couldn't help because it was "late," even though I had been calling all day and being hung up on. She showed zero concern when I explained how frustrating the repeated hang-ups were. She wouldn't check other Walgreens locations in Hot Springs, wouldn't look into the delay, and wouldn't offer any solution at all. The call ended with her giving me a sarcastic, cheerful "no problem" after providing absolutely no assistance. This level of customer service is unacceptable. The lack of communication, the repeated hang-ups, and the outright refusal to help were beyond unprofessional. I've trusted Walgreens for decades, but this experience at the Central Ave location was genuinely shocking. Walgreens needs to address this immediately. No customer should be treated this way--especially when they're relying on a time-sensitive prescription.

Horrible customer service and I will never use them again. I wasted 1hour waiting on a Rx that a…read moretext was sent to me at noon and went at 5pm to get it and they didn't even have it started.

There were a couple of things I didn't understand about this Walgreens that has happened at other…read morechain pharmacies by the same name. On both July 20 and 21, 2025, we went here for some items we needed. One side of the entry doors remained blocked both visits. I was always the first to greet employees. Nonetheless, I'm always grateful that Walgreens has their own private label that sells cheaper OTC (over-the-counter) drugs.

I have been running all over town trying to pick up my prescriptions, and I still don't have them…read moreboth. The Walgreens closest to my end of town just texted me that they received my prescription, nothing else. The next day (yesterday) I went to pick it up, only to find out they were closed for the 4th of July. I went back today only to find that the pharmacy has at some point started closing on weekends, but I could drive out to another Walgreens across town and get it. I did, and after waiting forever they told me they only had one of them, but I could get the other at yet a third location. So here I went across town again, only to be told that no, they didn't have it. I'm changing pharmacies, and I'm telling all my friends. They're all also old with multiple prescriptions. Walmart corp. lost money last year -- maybe they should cut their CEO's salary and reinvest in their stores. In the meantime, they'll get no more business from me.