It is not easy to find a Occupational Therapist who specializes in hand therapy let alone a good…read moreone. Came here recommended by my naturopath because I never knew that my years of hand/ wrist pain was not normal but finally decided to get it checked it. I wasn't sure what to expect from Hand Therapy Therapist, so I was pleasantly surprised. Danielle is a kind, chill, experienced occupational hand therapist. She has an uncanny skill of finding out which of the small muscles in my hand or wrist muscles are causing me the pain. She then uses manual therapy to address the root issues. Danielle also gives unique exercises that target the hand muscles that I never seen or heard of. Now after two months, I feel 80% better already. I highly recommend her as she is experienced, skilled, knowledgeable, chill and friendly. (part of me is reluctant to write this review because I don't want to have difficulty booking my appointment as she is usually scheduled by one or two week out or two right now) but I hope to help others by writing this review. Btw if you have bad experience with front desk people, rest assured that you won't get that here. Her front desk manager, Sarah, is kind and professional. She works as best to accommodate your scheduling needs. They are responsible and I feel good with their professional care.

From the owner: Cascade Hand & Orthopedic Rehab, a team of expert occupational and certified hand therapists…read morespecialize in treating a variety of conditions including elbow, wrist or hand pain, sports injuries and more. Our treatment techniques include hand and occupational therapy, orthopedic manual therapy, sports injury rehabilitation, therapeutic exercise techniques and kinesio and dynamic taping. We are conveniently located in Fort Myers, FL. Call us today at +1 239-344-8404 for more information or to book a consult!

I had a great experience at CORA Ft Myers. The atmosphere was welcoming. The ladies at the front…read moredesk are fun and friendly and the therapists are skilled and helpful. They work together to make awesome team. I would definitely go back. Thank you.

The therapist are good, knowledgeable and friendly. That said all their positive attributes do not…read moremake up for the ridiculousness of their billing practices and attempted thievery. I had several therapy sessions at CORA Ft Myers, October 2020 through mid November 2020. They insisted I pay upfront, which was ok at first. But CORA did not submit claims to my insurance, even though I asked about it, repeatedly. They insisted they submitted the claims and blamed the insurance company of not processing them. After a couple of visits I knew I had met my deductible, if you included the money I paid them. But since they were not submitting my claims it looked as if my deductible was not met so they continued to over charge me at each visit. I knew I had over paid CORA and when I continually asked the receptionist at FT Myers about the over payments she said it would be ok and a credit would be automatically issued. This was a lie. I called CORA billing several times in November and talked to a Lisa (or Isa, she would not clarify her name). She repeatedly told me that claims were sent to insurance, this was a lie. When I questioned how am I going to get a credit because I knew I had overpaid, she said she could not issue a credit until everything was processed through insurance, even though she had not submitted anything yet. My last session was November 19, 2020. Per my insurance company the only claim was received on December 12, 2020 for all visits. Insurance issued a check to CORA on December 19, 2020, that check was cashed on December 22, 2020. Late December and on January 11, 2021 I talked to CORA billing again; same woman. She stated they had not received payment from insurance and couldn't issue a credit. This too was a lie, because payment was received on December 19 and cashed on December 22, 2020. January 26, 2020 talked to CORA again. Once again they claimed payment was not received. So I called my insurance company, who called CORA and it's a miracle CORA suddenly said they had received payment. I called CORA back, again talked to the same woman, with several questions: 1. You received and cashed insurance payment on December 22, 2020. Why did you claim it wasn't received, even on January 11, 2012? Answer: there is a process and I didn't see payment. 2. When did you see payment? Answer: After January 11, 2021. 3. Then why did no one contact me or process my credit? Answer: We do not issue credit to patients until they contact us and request them. 4. So you steal peoples money and don't issue a credit until they complain? Answer: No 5. How do I get my money back that you have been sitting on since October and November? Answer: it will take 8 to 10 weeks to process a check or we can put it back on your credit card that will take 8 to 10 days. Supposedly they're giving me a credit to my credit card, which I feel very uncomfortable giving to such a unethical company. Overcharging customers intentionally and then not issuing voluntary credit should be illegal!!! How many people who don't watch their payments and insurance EOB's closely has CORA taken advantage of? How many people have overpaid and they kept their money??

I have been bringing my daughter Lilly here for over 2 years now for speech and OT. Her therapist…read morehere truly care so much about her and it shows. Since coming here her speech, regulating skills and CONFIDENCE have improved so much. Everytime I'm here her therapist give me feedback and often will educate me on things that could help her at home.They are extremely inclusive and have an amazing sensory gym! I honestly cannot stress how great SPOT is, my daughter truly loves going to therapy and they treat her like family here.

SPOT Therapy Associates are nothing but the best! It's my kids second home. My kids love coming…read morehere and seeing everyone! My children have been attending therapy here for years and have been making amazing gains. You'll get nothing but the best here! From the amazing owner to the skilled office staff and extraordinary therapist. It's nothing but amazing! I have never once felt left out or unaware of what was happening in the therapy sessions. The therapist are amazing and love the kids like they are their own. They take pride in knowing your child and becoming apart of their lives. They are very knowledgeable and give amazing advice and guidance. I personally couldn't have done the special needs parent journey without them! We owe everything to Jen and her staff!

Everyone of the therapists were excellent! They are all kind and caring even when the pain of the…read moretherapy is difficult. They are very accommodating to your schedule. I wish I could give more than 5 stars!

Received excellent care, however I was very misinformed of the cost…read more I was told by their ins department that I had a zero co-pay and it it was different I would receive a call. No call. When I showed up for my initial visit I was told I would be responsible for 20% which would be no more than $15 a visit. Imagine my surprise when my EOB comes and I owe $93 a visit! Would have appreciated being given the correct information so that I could make in informed decision. Now I'm stuck with the bill!

I had been working with the physical therapists at the Metro Fyzical for several months which my…read moreorthopedic surgeon requested. The front desk employees are fantastic and are very polite and efficient. The majority of therapists are knowledgeable and cordial. They did hire two new therapist in the fall that had recently passed their boards. The one was ok, but lacked the experience the seasoned therapist have, which I understand. Then I was assigned to the other one. I had never worked with her before, and she didn't know anything about my case except for what she saw in my notes. She spoke to me in the most unprofessional manner, often putting words in my mouth. She said I was done, and said I had graduated even though I had more scheduled appointments. I kept telling her I wasn't ready, but she pretty much dismissed me. I have another back procedure being done in a few days and the doctor wants me to continue PT, but I won't go back there.

Rarely in today's times do I have an opportunity to encounter and then be able to speak highly of…read moreboth the excellent customer/patient service given by all, especially the physical therapy I received from the esteemed organization specialists of the FYZICAL Therapy & Balance Center Office at McGregor Blvd, Fort Myers Fl 33908. All individuals there provided exceptional service far beyond my expectations. With that said, it is my great pleasure to speak very highly of its greeter and appointment scheduler Brooke M, the Physical Therapist Assistant Anne Slingwine and Dr. Jeremy Beasley Doctor of Physical Therapy. All parties right from the very beginning and throughout all sessions in a very congenial manner demonstrated patience, thoughtfulness and a caring manner to listen and then offer solutions as problem solvers. Always courteous, caring, knowledgeable as well as representing in the highest light and regard their FYZICAL Therapy & Balance Center Office. The customer/patient service of all individuals was impeccable, standards of which I live by at my young 81 years of life's experience. All conducted themselves as ultimate professionals, by which customer/patients can depend upon to receive solutions whenever customers/patients call in on the phone or at a scheduled physical therapy session. The mentioned individuals efforts as well as their solutions were very much appreciated by this customer/patient. Mind you I do not generally get the opportunity to feel comfortable praising anything or anyone the way I am in this particular instance. All mentioned individuals are a FIVE STAR choice for all who need honest and reliable go to persons. To all reading this communication, you can be proud of these individuals for their experience and expertise will inevitably guarantee customer/patient satisfaction all of the time. My message to YOU ALL is THANK YOU and keep up the good work and again thank you for today's excellent service!

I had a great experience with Piñnacle Home Health. I had to have gall bladder surgery while…read moretaking very high doses of prednisone and ended up not being able to walk or really move around for seven months. But, thanks to the physical therapists, Aaron & Hannah. Occupational therapist, Colleen and nurses Effinity & Edwidge I can now stand up on my own walk with my walker transfer from my scooter to the car and do most everything that I could do before. They gave me my life back. I give all of the credit to Pinnacle Home Care and the wonderful, skilled people that work there. They always communicated with me regarding appointments and never failed to show up. I couldn't be happier with Pinnacle's service Should I or a family member need physical therapy, occupational therapy, or nursing services. We will definitely call Pinnacle. They gave me my life back.

The physical therapist was amazing!!! His name is Chris and he went above and beyond what was…read moreexpected. The appointments and home care visits were a joke, very disorganized. Wrong person than was indicated and a nurse that brought her child with her that looked to be about ten years old. Very inappropriate to have a child listen to urination and defication and wound care. Another nurse was supposed to come and didn't show up when they said. Made arrangements for next day visit and he was there approximately seven minutes. Very disappointed. Would not recommend this agency. The only reason we stayed with them was because of the physical therapist Chris. He was amazing!!'

Like many I am down in Fort Myers for the season.. Having dealt with a cold for about four weeks I…read morethought perhaps I should have this checked. I picked them primarily for their location and very glad I did. It is a walk in so my concern was being there for hours. I arrived about 10am and was called in within about 15 or so minutes. The doctor whom I saw was Dr Erika Johnson. Dr Johnson was very nice to deal with, discussed my situation and we had a plan. I think the best thing is you never felt rushed or that it was some sort of treadmill type of facility. It was as if I was at my physicians office back home. Would not hesitate to use them again and will recommend them and Dr Johnson as well.

I have dealt with many concentra over my yes as a nurse. This one by far is the most ridiculous…read more We came in for my fiance work injury on Wed. After waiting nearly an hr in waiting room, there was no communication btwn staff, we must've seen 3 MAs over 5 different times for a walking boot. The DO claims she read his PMH and RX list which included anticoagulant and still pushed for NSAIDs.. which I refused. She came in with an aircast that could fit my kid. When I refused to the aircast she returned w/a walk-in boot which she handed to me saying " u do this all the time, so u do it". Like wth Today appt was at 1015, got there at 945, and wasn't seen til 1120.. I had to go out of the rm to find out what's going on. I was told another MD just came in 30mins ago and they r playing catch up‍. At least the MD was more knowledgeable than the 1st one. Still makes me scratch my head with certain thing or way it's done. We were not told abt a FU appt, he barely looked at my fiances ankle.. just said " no bruising on bottom of foot that a foo sign, cuz that means surgery ". Like smh.. then asked my fiance what his restrictions should say?! Aren't u the Dr here ? All I'm saying is "employer if ur looking for OCC health " don't choose Concentra. I've been a nurse for 25yrs, and nothing has changed sadly.

All I can say is don't pay attention to the low scores. This practice is a solid 5. Dr Segal has…read morebeen treating my low back pain and sciatica and Dr. Segal and his excellent team have gone above and beyond to get me in to see PA Sarah Johnson who immediately went to work to get my MRI scheduled and the team, especially Dr Segal and Kaitlin, helped me get my injection asap. This team is compassionate and offer high quality care. I'm lucky to have found them.

(2/5) My experience…read morewith this facility was frustrating due to poor communication and a lack of accountability. Before scheduling, I confirmed with my insurance company that the facility was in-network for physical therapy. When I brought an outside PT referral, I was told the department only accepts referrals from its own physicians, so I scheduled an appointment and paid a copay solely to obtain the required referral. After following their instructions, I was then informed that the Physical Therapy department does not accept my insurance plan after all. Had I been told upfront that physician and physical therapy services have different insurance participation requirements--or been directed to verify coverage with billing--I could have avoided an unnecessary appointment, copay, and wasted time. What is most disappointing is the lack of acknowledgment or effort to resolve the issue. The problem isn't just the money; it's that patients deserve accurate information before being asked to schedule appointments and incur costs. I strongly encourage future patients to verify both physician and physical therapy coverage directly with the billing department before scheduling. Unfortunately, after this experience, I will not be returning.