Their Maple bacon used to be one of my favorite donuts ... however we recently had a different…read moreexperience here. The sign said they were open for 20 more minutes and the "open" light was still on so we walked in and immediately met with an attitude of the lady who was working saying "I'm closed!" Okay ... I have no problem if a business wants to close early. It's their right. But when your "open " light is on and your door is unlocked it's not unreasonable for me to assume you're open. There was zero percent reason to be rude to someone who wanted to spend money at your establishment . I'll never spend another dime here.

Huge variety. Clean environment and friendly staff. Love taking the kids there to let them try the…read morefun little donuts

Stopped in here after a business meeting in Massillon for a cold brew coffee before getting on the…read moreroad for an hour drive North to the Cleveland area. Drink was strong, cold, and delicious!

Absolutely insane how I can go order something 3 time in 3 days and it made different every time…read morethe care they take is next to none and that no care at all and when talking to manager she said well when we are really busy it get like that well there was only three people in line so not sure how busy they could have been to let my sandwich fall apart before even entering the bag dunkin in its self is not terrible but the service in Massillon is terrible and the manager has not skill in trying to make customers happy.

They dont listen to your order at DT! NOT busy, had to pull…read morearound at 8:54 am because they had to make skinny mocha! I dont mind the 10minute wait but they arent busy!!!

They are my favorite Starbucks to go to. They get the orders right, are timely, and friendly. Other…read morestores struggle but these guys stay quick and efficiently.

Went to Starbucks to get the pink drink and a bagel toasted with cream cheese, the two young women…read morewere busy discussing getting items stocked and going to the restroom, it wasn't even busy. I ordered the pink drink with extra base and was rudely told that they dont have bagels there. The drink I received was extra coconut milk and hardly any base at all and no strawberry pieces. Awful service. Not going back there.

The Target Store is perhaps THE worst-run Starbucks in the Canton-Massillon area. They train new…read moreemployees during rush hour and they have such turnover that it seems like they're constantly training. This morning, I made the mistake of coming here before work. I had a 5-10 minute cushion to make it to work on time. I went in, saw only one person ahead of me and figured I'd make it. I also visually browsed their display case for something to eat with my Chai Latte. If what you're looking for is in the display case, they have it in stock; otherwise, you're out of luck. I saw a sausage/egg/cheese sandwich that looked good. I placed my order and paid for it with the Starbucks app on my phone. The barista began making my Chai and I sat down, knowing this is never a quick process at this store. About 3 minutes later, she informed me that she didn't have and more of the sandwiches. I asked why it was still displayed in the case, but she had no answer. She tried desperately to get me to switch to another sandwich, but I'm not a fan of bacon, so I refused. She again desperately tried to sell me something else of equal value, but I asked for a refund instead. I should have known better... A refund cannot be made by a lowly barista. Instead, she has to call the floor manager and we had to wait an eternity for this person to waddle over to deal with the refund. I asked to put the refund back onto my virtual Starbucks card on my phone. She blipped my phone some 4 or 5 times in an uneducated and inept effort. Finally, after 15 minutes of inhuman patience, I had had enough and just said "just give me the cash!" Of course, this was the signal for the Social Justice Warriors in line to lecture me about how a sandwich isn't a big deal. I ignored them, even though I shouldn't have. Anyway, bottom line is this - if you are looking to kill an hour or two, this is the Starbucks you're looking for. No one here has a clue what they're doing and they move at a snail's pace. However, if you are in a hurry, DO NOT COME HERE.

This Speedway is a great location in Downtown Massillon and decently accessible. Unfortunately, the…read moregas pump I used was out of receipt paper.