I haven't even been seen here yet, and I am already dreading it. I'm about to have my ND send my…read morereferral to Seattle and will just have to stomach the drive. The receptionist who handles the phone and faxes is abhorrent. Imagine being the front line for a place that is supposed to issue care and being a short-mouthed drone devoid of any emotion. I've called to verify my referral for cardiology so that I may get answers in what is going on with my heart, but she keeps claiming that no fax has come through. She said that yesterday, but in fact the fax had come through because they sent a response back to my ND needing clarification on something. She responded back at 3pm yesterday. When I called to confirm today, she immediately said no, I informed her I verified with my ND and mentioned the back and forth yesterday and she still said she didn't have them, that she manned all the faxes so she would know. Firstly, lose the attitude. Maybe you made a mistake, you're not going to take 3 seconds to double check? SHE NEEDS TO BE FIRED and work in a job where she doesn't deal with people. **Editing to add: Two stars given back for the OTHER receptionist I talked to that helped me to figure out what actually happened with the fax, rather than just write me off. They need more of you.

After a week of experiencing severe pain in my left ankle area I finally decided to go deal with…read morethe long wait times at the emergency department and went to Valley medical ER. I waited for over two hours to be taken back to a room. Once I was finally in the room, I was tended rather quickly. After being evaluated, an x-ray technician came into my room and rather quickly took a few X-rays of my ankle area. Next an ultrasound technician came in to check and eliminate the possibility of it being a blood clot. The doctor came back into the room and told me that x-ray and ultrasound came back good and that they could see nothing wrong with my leg or ankle. He gave me a prescription for antibiotics and told me to go home and take the antibiotics because it must be an infection. Although I didn't believe it to be an infection I followed the doctors orders and begin taking the antibiotics. After five days of taking the antibiotics, I was still in a lot of pain and the swelling had not gone down at all, so I went back to the ER at Valley Medical Center. This time there was nobody in the waiting room. I was taken back approximately half an hour after checking in and this time they took me to the very back of the emergency room department and sat me on a bed in the hallway with no privacy, and what I think either to be the lunchroom or an exit for employees next-door to me. So there was a constant trail of hospital employees passing by me back-and-forth. I sat in this hallway, waiting for a doctor to come and see me for about another hour. I didn't even know this area existed in this hospital because I don't believe normally anyone is taken back to this area. Mind you there was nobody in the emergency department at this time as far as patients go. When the doctor finally came to see me, he basically dismissed everything that I was explaining to him and told me to go home and continue to take the antibiotics and elevate my leg. At this time, he also gave me crutches. So I left and followed the doctors orders, with no improvement in the condition and what I felt as to be more pain than prior. So a week after that, I took up upon myself to go to a different emergency department for a second opinion. This time I went to university of Washington medical Center emergency department. I explained to them everything that occurred and what I was told by Valley medical. They assured me they would get to the bottom of what was causing my ankle area to be so swollen and painful. They immediately took me into a x-ray room and did various x-rays on my leg and ankle. After that, they returned me to my room in which a doctor met me there and explained to me that if the x-rays didn't show something was broken that they would have to do more test to see if it was possibly a form of gout, even though Valley Medical Center had tested my blood and told me they ruled that out twice. Once the x-rays reviewed, another technician came in and told me that they needed to take me to get a MRI of my leg. I was taken to get an MRI at that time. Then the doctor came back in to talk to me and told me my leg was broken. She showed me a x-ray that I could clearly see myself or the break was at plain as day. She said she could not believe that I was bearing weight on this leg at all, considering that my leg was broken. She also confirmed that according to what the x-ray looked like that my leg had been broken for approximately 3 to 4 weeks because it had already started healing on its own. How can a hospital misdiagnose a broken leg and give someone antibiotics? This is crazy to me. Due to this I would never trust valley medical again for any of my medical needs. This was a simple diagnosis and they dismissed me and it all together.

This is a stop I highly recommend if you're feeling under the weather and are at least somewhat…read morecertain it's not something dire. This time I was smart and made an appointment (it's not difficult to get a next day appointment). This made the process much faster, as well as the fact that I had been before so they have my information. Front desk was wonderful - warm and efficient. Med tech was just fine although said something weird about "if this gets worse go to emergency" - huh? Is there something I should know? LOL. Doctor was just fine as well. Later that day I met a guy at the pharmacy having the same concerns as I was and poor dude had NOT been to the doctor (there's no way he was going to get better without a prescription; over the counter not gonna do it) and I told him: Go to Indigo!

They wanted me to come in for another consultation to just give me a refill for a cough syrup that…read morewas prescribed 2 days earlier, which did not last the time it should. That is ridiculous

Well no one hopes to visit a hospital far from home but was glad we found St Anne. I became ill at…read morethe end of a long cruise & went to their emergency room where I was admitted within a couple hours. Everyone I dealt with really seemed to care about what they were doing. They were not just caring and professional but also actually listened and responded to my concerns. They all made my stay that much easier, making me feel like a person, not just a number. At shift changes the old nurse came to your room with the new nurse to introduce them. The head nurses made a point of coming to my room also introduce themselves & ask if i needed anything. My attending physician Dr William Kim was extremely caring. Overall for a hospital visit it was good. 2026-29

. Thank you so much to the entire team for taking good care of our mother and for making our family…read morefeel supported during this difficult time. God bless you all!

When I arrived a lady put my name on a sticky note. She said they will call me. I sat there for an…read morehour and finally went up to another lady sitting at a desk. She was on the phone saying something about only one provider was on call and that there was a two hour wait. She hung up and I asked her about it. She asked my name,,did a query. And told me that I needed to register. "What? I've been waiting an hour!" She said we called you but you didn't answer. "Really? I was sitting over there for an hour, you must not have called too loudly, and nobody told me there was another step. You mean I have to wait another two hours?" She nodded. I turned and walked out. It was just a bad scrape anyway. I'll take care of it myself. If you have to go. Make sure you get registered. Excelsior.

I went there a few months ago because of some concerns over my blood sugar level. They were,…read moreunfortunately, quite understaffed and it took several hours for me to be seen. But once they did see me it was pretty quick and they were friendly and helpful.

The staff here are absolutely terrible. Rude, condescending, and they lie to you about when your…read moreappointment is. When I asked what time the appointment was they refused to tell me and told me the check in time instead. Terrible service, terrible people. Avoid this place at all costs.

Review isn't in regard to my care....it was excellent. No…read moreit's about being charged $368.00 for a phone visit thst lasted less than 5 minutes AND not billed to insurance. I have been getting calls about this and have explained in detail what my insurance is...waiting on an itemized statement that includes the ICD10 billing codes and how it was submitted. Having done insurance work at a hospital based clinic I know this bill has some issues that are in need of explanation. Typically visits are billed in 15 minute increments. So I want to know how they came up with $368.00.

It has been a struggle to find anyone with the correct Covid booster type for my son. After a…read morefailed attempt at the Kent location (avoid them like the plague), Des Moines was absolutely outstanding! I called ahead to make sure they could help and the staff double checked my son's info and said yes, and upon arrival from the lady at the front desk to the nurse who gave the shot, the whole process was incredibly welcoming, reassuring, and efficient. I just can't say enough good things about this location! Thank you to everyone we interacted with!!!!!

On 10/26/2020 went to Sea Mar in Des Moines for the first time. I would give this place 0 stars if…read morepossible. Was see by Dr. Gilsun Yu, who said I have cavities. He wouldn't look me in the eye, he was sketchy, and I got a feeling he was not being truthful with me. Plus I take excellent care of my teeth. He was very suspicious. And he didn't even take the time to answer my questions, he left, and the dental assistant was trying to read my teeth X Rays to me. From my understanding, this should be the responsibility of the provider. I will never go back to another place like this who takes advantage of vulnerable patients. This same day I called my old dental office who I trust. And paid out of pocket. At this honest dental office Who trust, they told me I had NO CAVITIES! Something tells my this dishonest provider Gilsun Yu, would have drilled holes in my teeth, filled them, and charge my insurance through the state. How many ppl is he and maybe the other providers doing this too? Makes me sick to think about. I hope readers will find my experience as a helpful warning! I will never recommend this place!

My primary provider left the clinic she was working at one year ago. She ended up joining this…read morepractice and I'm very glad that she did. They use my chart and everything is communicated quickly and effectively. If I need to refill a prescription or change an appointment I can go online and do it quickly. For in person appointments, there is adequate parking at the location. Very close to IKEA in Renton. The MA staff is very friendly and quick to get everything charted. I have not had to wait more than five minutes to see my provider when I come for appointments. I have been to their lab a couple of times for blood draws and the process is very quick and efficient. Overall great experience

I've been a patient of theirs for over a decade. I first started there by seeing Dr. Mendis,…read morerheumatologist. I had struggled for years with pain and arthritis at a young age and felt like no one ever took me seriously. After a couple of visits and lots of testing Dr. Mendis was able to provide my unique diagnosis and treatment plans. I then switched my primary care to Dr. Nair in Internal Medicine and have never looked back. Everyone has always been very helpful, some more kind than others, but never a bad experience. I highly recommend this practice and there's nothing better than having all your doctors and a lab all in the same location to make your life easier.

If SeaMar is your choice you have made a brilliant choic!!! Sea Mat was an energy assistance…read moreprogram decades ago Yes. I was a client and they did a great job of serving me and I am grateful for that.

If I could give 0 stars I would. I called a day before to make an appointment for a covid test, and…read moreinstead they told me they do walk-ins starting at 8am. Walked in for a covid test the next day sat in a room for 40 minutes before being told all providers are booked and cannot do the test. Last I checked you didn't need a doctor to do a 15 second nasal swab? Also why didn't they just tell me they were booked before putting me in a room? Anyways, really frustrated and upset. Never go here, waste of time.