This is a stop I highly recommend if you're feeling under the weather and are at least somewhat…read morecertain it's not something dire. This time I was smart and made an appointment (it's not difficult to get a next day appointment). This made the process much faster, as well as the fact that I had been before so they have my information. Front desk was wonderful - warm and efficient. Med tech was just fine although said something weird about "if this gets worse go to emergency" - huh? Is there something I should know? LOL. Doctor was just fine as well. Later that day I met a guy at the pharmacy having the same concerns as I was and poor dude had NOT been to the doctor (there's no way he was going to get better without a prescription; over the counter not gonna do it) and I told him: Go to Indigo!

They wanted me to come in for another consultation to just give me a refill for a cough syrup that…read morewas prescribed 2 days earlier, which did not last the time it should. That is ridiculous

I took my son to urgent care and paid the co-pay amount on site. Later, I received a bill for the…read moreco-pay amount. I had to make the effort and take the time to place phone calls, send email, and mail documentation, including a redacted credit card statement, to show I had previously paid the bill. Luckily, I caught their error. They had no explanation. The medical care was fine but I'm not returning when I have other options for urgent care.

1. Wait time was not long which was great…read more 2 I saw PAC Akbari who just barely look at my sore and instantly said you need to go to the Emergency Room( this is not the first time from her saying that) 3 While I was waiting in the emergency room I saw 3 other people I had seen in the waiting room at urgent care come into the emergency room. 4 The Emergency Department gave me an antibiotic script and said if it worsens to come back in which is what I thought would be the case. This PAC needs to be watched closer and not just send everyone to the emergency room when she could treat herself if see just took the extra time to look at the symptoms

This place is a scam, was sent home without any care and was told I had a sprain. I went to…read moreanother doctor a month later because it wasn't healing and learned I have a full thickness torn radial collateral ligament. Let me be very clear, my finger was deformed and locked in an unnatural position. I should have known immediately and walked out after the receptionist had his mask below his nose and was the assistant for my x-rays. I did not feel safe as a woman. DON'T GO, but if you must, definitely don't go alone.

Over the past year, members of my family have been to three different urgent care locations. This…read moreone is my favorite. When I first saw the bill, I was like "That's expensive!" Then I checked the other urgent care locations and saw they were at least the same price. They do tend to prescribe medication more often here than other places, but when I've expressed concern with a specific Rx I had issues with, they were quick to find an alternative. The biggest reason I love this place is the time it takes. I'm usually out the door in less than 15 minutes (with an appointment). That includes greeting reception, getting vitals from an assistant, answering questions about why I'm there, talking to the doc, and leaving with my visit summary. I don't come here when I'm feeling well - I want to be back home, wrapped in a blanket, hopefully with some antibiotics or medication to make my plague less miserable. More than any other place I've been, this checks that box. If you're looking for a conversation about how your family is doing, make an appointment with your PCP. If you're sick and need something addressed quickly, visit One Urgent Care.

This place is amazing. In & out for a UTI within an hour and walk out with antibiotics. Wow. Great…read moreservice. Great help. Wonderful staff. So convenient & easy for treatment of all kinds.

Unbelievable. I sprained my back and was in a massive amount of pain, so I wanted immediate…read moremedical attention. I talked with customer service, who quoted me a few hundred dollars for a visit and an x-ray on the same day. The office is in a busy neighborhood, it was rush hour, and we were 9 minutes late. I called before the appointment was to commence and let them know - no worries, they said. When I checked in, the person at the desk said they needed to reschedule me to 3+ hours later. No policy around that that I saw before or since. Then she said my visit would be upwards of $500. Needless to say, I walked (or rather, limped) out and will never return. Don't trust them -- total scam!

Not good. Didn't even have a physician on sight. Daughter was incorrectly diagnosed by a nurse…read morebecause no doctor was on sight. X-ray specialist didn't know how to get an accurate X-ray, and then upon leaving were told we would be shown to the door. We were not rude, impatient or loud. Reception staff was kind is the only nice thing I can say about the service we received.

Very prompt and professional. Best Urgent care experience I've ever had…read more They were very compassionate and efficient.

In short They immediately realized that I'd need a bit more…read morecare than they could provide on site, so they didn't charge me or take my time. I was hoping for a different outcome but I have to respect their honesty. In long A scrape on my leg had gotten infected, so I was hoping to get an Rx for some antibiotics and hurry home for the Hawks game. They checked me in in minutes, and found my insurance that had just taken effect a couple days earlier. Nice! The system texted me some info to fill out, and she told me it would list me as being seen in about 25 minutes, but it would be much sooner. The PA came out within 60 seconds to say that they didn't house one piece of equipment I'd need as part of a full eval, and I should go around the corner to the ER. He definitely felt bad delivering this news, and explained it even more thoroughly than he really needed to. I got it right away. He was quick to say that they would cancel the visit and not charge me. Even though I ended up missing the whole game, he was spot-on about what the ER would do to evaluate the infection. I got great care there, thankfully much of it in front of a fuzzy, dim TV showing the game. So I can't really complain about anything other than my own procrastination for leaving the trip until late afternoon.

I went in for a follow-up after an allergic reaction and clearly reported worsening symptoms of…read moreburning and irritation around my eyes. I was told that I "looked fine" and advised to continue using the same topical medication, despite my concerns. My visit was also incorrectly documented with appointment notes about whiplash, a condition I never reported or had. After following their guidance, my condition got significantly worse to the point I couldn't open my eye and had to seek care elsewhere. Another provider immediately told me to stop the medication and prescribed a different treatment that worked almost overnight. I formally contested both the care and the incorrect documentation, but their medical review team still determined that everything was "appropriate" and refused to adjust the charge. I will never go back and cannot recommend them.

My kids come here a ton since I can walk in or get a same day appointment instead of waiting…read moreforever to go to the pediatrician which is also a long drive away. The 15 mi the visit is great! My 11 year old daughter loves chatting with Ward in particular. Quality care, good price, easy access.

Had to stop in here do due a sore throat and was seen by a wonderful doctor by the name of Marie…read more She was so kind, caring and I was in and out in about 10 minutes with the antibiotics I needed.

2 hour wait to give a urine sample and one receptionist working with a long line. Don't go!read more

I can not speak highly enough of my experience at the walk-in clinic today, starting from the…read morereception desk and including the nurse, x-ray tech, lab tech, and Dr. Bowers. Everyone was welcoming and efficient. Dr. Bowers was amazing - I wish she was a primary care doctor - she was calm, reassuring, explained why she was ordering specific tests, etc . Bonus points for plenty of free parking. I am seriously considering switching my primary care to this clinic.

I was able to make a same day appt online to see a OB/Gyn specialist. She was very knowledgeable,…read moreand had a wonderful bedside manner. She listened to my concerns, made great suggestions and was overall a wonderful doc. Wish I could have her as a primary provider- yet couldn't hope for better care in a pinch. They did have some odd billing practices in that they require payment same day, there wasn't a "send bill in mail" option, I reached my full yearly deductible which should have resulted in 100% coverage, but they charged me ~$50. I will have to work that out with my insurance though I guess.

Please post very clearly on your site that you don't accept any sort of federally funded insurance…read morebefore people waste their entire mornings keeping an appointment, just to be turned away.

I will come here again. 4.3 miles from home. Indigo is…read moreacross a parking lot from a strip mall with grocery store. The facility is pleasant and comfortable. Everything looks new. The staff is courteous, efficient, pleasant. I was always told what would happen next. I was here on a Monday as a walk-in. I was given a wait time of 90 minutes. The "paper work" arrived on my mobile phone which I completed. Rather than wait there, the check-in person would call me about 15 minutes before my waiting-list opening. After I got home, I was called and given a firm appointment time. The labs were quick. Saw the Doc. Rx was called in to my pharmacy. My Rx was ready for pick-up before I got home. Everything was easy and efficient.

I've been waiting for 5 hours and I was told it would be an hour wait. This place is a mess. I'm in…read morefrom out of town and don't know where else to go for medical care. Do not recommend. They need to take URGENT off their name.