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    Healthy Paws

    5.0 (4 reviews)
    Mon 9:00 am - 6:00 pm
    Tue 9:00 am - 6:00 pm

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    Petco

    Petco

    (14 reviews)

    Great friendly service, good variety of products. Had to get the food of certain kind for my dog. I…read morewas given a discount on certain items without even being a member.

    I'm not sure why people rate this star one star, other than I have noticed people typically don't…read moretake the time to say "thank you" for a job well done, but if they get their feathers ruffled, they are quick to leave negative feedback. I've been a patron of Petco since the late 80s in WA state. I have been coming to the Rapid City Petco for approximately 8 years. In the 8 years I have had MAYBE 1-2 less than great experiences out of the dozens of visits each year. The staff always goes out of their way to help me with my purchases and answer questions I may have. I have found the grooming staff to be outstanding. My dogs always look great after a grooming appointment with Kylee or Tori. I have had great experiences with several others when having my dogs brushed out. They are ALWAYS kind to my dogs, treating them like they were their own children! They are patient and professional. I feel extremely fortunate to have found these groomers and I hate to think of the day when they might move on. During the beginning of COVID, when stores were trying to figure out how they were going to continue services, things got hectic, but Kylee remained calm and kind, doing her best to please everyone. There are several other employees I'd like to call out for their exceptional customer service and friendly disposition. Several cashiers, Kaitlin is one, and the other two I do not know their names but they are always cheerful and polite. They have even given me discounts that I was not aware of. In my opinion, there are some wonderful people who work at this Petco, making it one store my dogs and I both love to visit! Thanks for giving it your best, it shows!

    Humane Society of the Black Hills - Front has two entrances. One for adoptions and one for receiving animals (^_^)

    Humane Society of the Black Hills

    (11 reviews)

    This place is very clean and well maintained with lots of area for the dogs to walk and play. The…read morecats also have an area to play. We have volunteered her and it would not work without them. The human society does a wonderful job helping the animals

    So much potential... ruined by a toxic board of directors who fail to recognize the significance…read moreand dedication of the volunteer staff. First of all, please go there and adopt a dog! There are too many beautiful loving puppies to name, but they need to get out of here and into a loving home. Soon. They didn't ask for this. As for the board, this is clearly a case of resume-enhancement. The only member of this board of directors who could *possiby* give you a name of even one puppy in the facility is the chief toxin himself. While he himself DOES volunteer, (and good for him,) he consistently telegraphs a distain for the unwashed "others" who give so selflessly of their own time, love and resources. He leverages his understanding of the volunteers' passion for the dogs against them, knowing full well that volunteers will take abuse after abuse if it means that the dogs will be kept from peril. Rules are random and subject to change at the exact point in time that proves convenient for management. A direct quote from this sad little board member, Jim Rowenhorst: "The job is to get a damn leash and go walk the dogs and show 'em some love. It's not to come up with a whole bunch of ideas, crazy ones, or to set policy! It has gotten so bad recently, and seven years [unintelligible] watched it we had a small group who decided they needed to change the frickin' world in here, which is STUPID! Absolutely STUPID!... ..."[they] decide they know how to run the place better than anybody else... and you know what? It's bullshit." This was stated, verbatim, at a recent volunteer gathering. People left in tears. These are volunteers who walk dogs in 107+ degrees just so the dogs can have a fighting chance... Volunteers who donate toys, food, time and affection... Volunteers with ideas and ambitions, often very good and altruistic ones. Bottom line, volunteers are chewed up and spit out. Just asking reasonable questions about clarification of policy will get you shown the door. THIS HAPPENS TIME AND TIME AGAIN! Rowenhorst is supremely unstable, insecure, and volatile. And it shows in every facet of the facility's operation. This is not personal. It is factual... and it is very, very sad for the real victims, the dogs; who, as I said, never wanted to be in this prison at all. Come and save them from this. But don't volunteer until this monster steps down from the board.

    Healthy Paws - petstore - Updated September 2026

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