I had an issue with my hearing aid and they got me into the office the same day I called. They were…read moreable to replace the earpiece wire temporarily while they wait for a new proper length one is ordered. Very efficient and informative. Definitely recommend Caffrey and Associates for any hearing issues.

It's been a long time I've had to deal with a business with such a lack of customer service…read more If I could rate a 1/4 star I would. If you have no other choice for hearing services and have to use this business, beware.

Dr Robin Solomon, is a class act! She's an amazing practitioner with a heart for her patients. My…read moreeight year old son has been a client of hers for many years and completely loves her. She is very hands-on, and always makes time to answer my son's questions. As a mom, I love her explanations, budget friendly solutions, quick turn around on repairs/parts, etc, and knowing that I can always ask a question and get all the information I need in plain English! Such a treat to have at our fingertips such a wonderful technician with genuine care and compassion for her patients. Highly recommended, again and again!

This is a very helpful audiology office - and audiologist. I agree with the other reviewer who…read moresaid that Dr. Robin Solomon is a class act. She is terrific - and her new office is in a convenient location right near the Wilton campus of Adirondack Community College. I had been one of her patients at The Hearing Shop (Wilton Medical Arts/Saratoga Hospital) and was very disappointed in the hospital when they closed that office depriving me and everyone else of Dr. Solomon's talents. My hearing aids needed service and the hospital would not/could not provide the warrantee service that I had paid for. I went to another audiology office in town - but it was just not the same. I guess I was spoiled and hadn't realized just how good Dr. Solomon is. As luck had it I encountered Dr. Solomon in town while she was doing some work with a local charity and she told me that she was in the process of setting up a new private practice. I'm thrilled because I need to replace my hearing aids soon and there is nobody I'd trust more than Dr. Solomon. If you need help with your hearing or hearing aids - this is the office to call. The website is www.Hearing.Pro

I wouldn't recommend this guy to anyone!! I showed up for my appointment and introduced myself. I…read morethen told him I'm doing comparison shopping to find the best audiologist to help me improve my hearing. He told me he's not interested in helping me as he feels that he can not get out of this what's going to benefit him the most. Excuse me??? Benefit him the most???? Do yourself a favor and find someone else as he is not professional at all. Unfortunately one can not rate less than one star as this guy would get a negative 10 stars for his crude and self centered attitude and total lack of professionalism.

I had some medical concerns come up very quickly and I needed to see an audiologist right away…read more Gary was the only one that fit me in immediately. Not only did he get me in right away but he really made me feel like I was his number one priority. Unlike other facilities that rush you in and out...Gary took his time and explained everything to me. He was the first person that gave me hope. I would recommend him to everyone that I know.

Dr. Awwad and his team are magical. My son has been seeing him since he was 8 weeks old - he is now…read more4yo. Dr. Awwad is always happy, honest and friendly. My son received surgery today and the nursing staff, doctors and team were ALL wonderful. They made him feel confident and at ease heading into surgery. The surgical center was sparkling CLEAN as well. We can't recommend Dr. Awwad and his team enough!

Awful patient and customer care! The NP rushed me through my appointment, did not ask if I had any…read moreneck issues before she twisted my head and neck, got frustrated with me when I could not relax (even after I told her I am currently suffering from anxiety), she just handed me a handout with pictures on how to "fix" myself. She did not take the time to explain the handout then the appointment ended. The admin was inconsiderate and didn't listen to my concerns in finding an actual doctor to see in their office nor did she care that I was suffering from vertigo so waiting until October to be seen was not going to work. What a terrible thing for any patient to go through when trying to find medical help! I'm sure the drs there would be appalled the way both treats patients!

Everyone here is very professional and made the experience a positive one. Every question and…read moreconcern was addressed with respect, patience and a little humor. I am so glad I chose this office!

Highly recommended! Patrick Bergmann was absolutely phenomenal! He was absolutely professional,…read morepatient, and supremely great with my mother.

Hearing Solutions was truly the solution to my poor hearing - even with my expensive hearing aids…read more Owner, Jerry Vien, evaluated my hearing and adjusted my hearing aids which had never been properly adjusted. I am very satisfied. Professional and caring - Hearing Solutions are a blessing.