Great friendly staff. Was very patient and made sure I understood everything about the hearing aidread more

Dr. Thigpen gave me a hearing exam last year. She took her time and explained my hearing results. I…read morewas happy to find that I had near perfect hearing. I have recommended my mom and family to her, and she also helped my step grandmother pick the best hearing aids for her as well. All in all she is one of the most caring people I have ever met.

Dr Armstrong is awesome and the staff were very professional and friendly. Dr Armstrong was very…read morefriendly, patient, professional, and made sure all my questions were answered. I could discuss all the details with him, ask off the wall questions, and vent my issues. He was very kind and understanding of my situation. He is the BEST!!!

I could leave a zero or minus I would. Yesterday 1-12-26, my 77 year old mother had an appt with…read moreDoctor (Peter S. ) to look over 3 thyroid nodule ultrasound results that one we had already been advised needed a biopsy done ASAP due to the size . My mother is a cancer survivor, has altimezers ,pace maker and a few more health issues .. for sure not in good health but she does have great spirits! I am a only child and have been her POA for 10 years now, I carry her paperwork to all her new doctor locations as needed. Yesterday the woman at the front desk that sits on the left side was one of the worst human beings I have ever had to deal with when it comes to mother. First she tried to tell me my POA paperwork was NOT correct and they refused to scan it in. ( she was incorrect i dod verify it was correct ) moving on she made my mother get up and walk to the desk and of coarse mother asked her why she was treating us this way that of all her doctors, surgeries ect ,no one had ever refused the paperwork. Of coarse the the woman tried to still argue and I just asked mother to go sit down and we would worry about it later. She gave me paperwork to fill out and tried to get me to pay a $25.00 copay . I let her know mother does not have co pays and gave her all mothers insurance info. I went to sit down to fill the paperwork out and before I finished she called me back up to the front desk and advised they could not see mother that she had Medicare/Medicaid of Ga ! Mother also has BCBS of TN. Again at no other doctor office or hospital has ANYONE ever refused to see mother! Need to add in this person had no emotions no empathy no facial expressions, it was like she was dead inside. Zero customer service. This location is where she was referred to and they refused her! There is a reason why this appt was made so quickly due to the size of the nodule and to get a biopsy scheduled. I understand everyone has things going on in their lives that can make them act the way this woman did but at no time is this acceptable .. come on my mother may be walking around with cancer again and she dismissed her and did NOT give a damn! Do NOT take one of your loved ones to this location unless you want this type of customer service and your loved on to be refused treatment!

Professional and personable. Felt comfortable. Everything was explained. Dr. Rachel was great!read more

The audiologists at Johnson Audiology were wonderful! I'm a weird case (only somewhat deaf due to a…read moregenetic condition), but they tried everything they could to help me. I had to bring my toddler with me to my appointments and the front desk staff was so sweet helping entertain her. The audiologist tried two different kinds of hearing aids, and adjusted them numerous times, but ultimately I decided against them. She was so nice, and I'll return to Johnson Audiology as my hearing changes to try again.

Very friendly staff. Very thorough exam. Also thorough explanation of results and follow up neededread more

Dr. Hannah Jones did a great job assessing my 85-year old Moms hearing. She was very professional,…read morepatient, compassionate and kind.

I love the Hearing & Balance Center of Gadsden because my husband had went through every other…read moreplace even Atlanta Emory Hospital to try and get the best hearing doctors available so that he could hear again! One night he went to bed hearing and the next morning he woke up deaf in one ear and 3% left in the other ear! He was frightened and couldn't read so he had to yell, I suppose thinking we couldn't hear him so we had to yell back so he could hear us because he couldn't read. He didn't know some language and all other avenues had played out to where there was no hope for him to ever hear again. My husband is a preacher, and this left him to where he couldn't hear prayer request or talk to the people he had to Council... we were at our wits end without nerves shot and nowhere to turn but to God! After much prayer my husband and I received a mailer from my mom about the balance & Hearing Center in Gadsden. We went with faith that God was going to answer our prayers through Mitch and Holly. After receiving some very expensive hearing aids to where we had to finance them, Mitch and Holly were so moved by our story they both were in tears as we were. Exactly two weeks later after being fitted for my husband's hearing aids they were tested. When we walked in that day he could not hear but 3%, and when we walked out that day he received 92% of his hearing back! This company is awesome and the people that work there are extremely awesome people that are God sent! Thank you so very much for the gift of hearing!

This place is truly amazing! Both of my parents have had hearing problems for some time now and we…read morehave seen many doctors, surgeons, and audiologists. This was the only place where the complete staff showed true compassion for my family. They weren't just trying to make a sell. They offer so many options on purchasing and financing and work with you if you are on a budget.

I have been a patient of Alabama Hearing Associates for more than 10 years and can attest to both…read morethe professionalism and care they continue to provide. I have personally sent numerous people to them to, at the very least, get evaluated for their hearing loss. The entire staff strives to ensure your hearing instruments are precisely fitted, programmed correctly and are right for you. There are many different hearing aid providers that profess to be the best in the business, do yourself and your loved ones a favor and make your first appointment with "The Best in the Business", Alabama Hearing Associates located in both Madison and Huntsville, Alabama.

From the owner: Hearing tests, hearing aids and Tinnitus management.read more

5 stars with over 1,000 reviews on Google, but only 3.8 with only 8 reviews here on Yelp? I'm here…read moreto say something about that! My brothers and I all live in different states around the US while our mom lives in assisted living & skilled nursing community on Signal Mountain. We visit her many times during the year but the closest brother is a 10 hour drive away ... so we can't exactly "hop on over" to check on things. Dr. Porter and the staff at Johnson Audiology have been so incredibly helpful in taking care of our mother's hearing needs while we remotely coordinate needed visits and deliveries. Dr. Porter personally delivered our mother's new hearing aids, then the hearing aids were lost, and Dr. Porter delivered a replacement set with clips to help prevent another loss. And although Dr. Porter conducts a monthly clinic at the retirement community in a dedicated office, she knows our mom has serious mobility issues, so Dr. Porter takes the time to make a "house call" to check up on our mother. We are so grateful to Johnson Audiology for making all the extra efforts to help care for our mom, especially since my brothers and I live far away in other states.

It would be nice to go to a doctor that actually keeps an appointment time. Just like all the…read moreothers, 45 minutes to an hour AFTER your appointment, you MIGHT get called back. When do we get to start charging doctors for being late? They do it to us?!?!?!

Mrs. Massey is an amazing. She is never in a hurry to get thru the appointment. She goes over…read moreeverything that her and Amanda are doing the whole time. She is a sweet person.