This message was sent to the Diamond certified company as complicate , unhappy Service…read more With is plumbing company . Re: approved Permit inspection 6/22 with pictures No communication with customer, poor communication. Dishonest . I had the opportunity to finally viewed The approved permit. I see it was approved On 6/22. That was the day my mother's Had here MVA. Rushing to purchase CO2 Monitors. As mentioned on the intake form Sent too you. That day 6/22. I spoke with Allstar plumbing- Kris ( Supervisor) and Jose( plumber technician) . Both different Phone conversations. That the Santa Jose building inspection failed inspections today Due to not having installed carbon monoxide detectors. So, I would have to pay for the SJ Housing inspector to reevaluation the plumbing installations . No, compassion that my mother had motor vehicle accident !!!! Why would This plumbing company say this ? Then, never communicate with me(customer) that the inspection had approved . Allstar plumbing Lack communication , poor workmanship ethics. Very poor customer service. I would not recommend this plumbing company. To anybody. There workmanship and professional work ethnics is dishonest. The inspection was approved by pictures. of the water heater . The same day 6/22 . No, need for my mother to be pushed and pressured that day to purchase CO2 Monitors. How did it pass inspection, if the homeowner (Me). Had NO CO 2 Monitors? Two conversation With Allstar plumbing that day , stating to pay $ 324.00 . That was unsettling informations. Lacking compassion, increasing profits$$$$$$. That was extremely senseless , pressure A 85 year senior women to drove to Home Depot to buy carbon monoxide devices. So, it will guarantee that the inspection will be approved and the permit will be closed. She ( Mother) was worried that that the permit would not pass and that was her major concern even after the accident happened , this is stupid and ridiculous that they passed it without the carbon monoxide monitors and my mom would have died that day trying to buy these devices. Sent you pictures of herCar. She is very traumatized and,emotionally And physically . She will have a very long recovery. I well never do business with is company again. Not a trustworthy business. Very poor workmanship & communication With the customers. Rude to senior customers , extremely bad customer service. Technician declined to drove to purchase CO2 Monitors. Stated to mother ( customer) Pay for my transportation cost $$$ gasoline!! Allstar Plumbing is not a trustworthy Business. I see the contact information States I have 5 years warranty with them. Hopefully this cosmetically damaged expensive water heater will not break down Or, get Damages during earthquakes Due to the earthquake brackets are Attached to high and mounted to The drywall , not attached to the original Wooden blocks that was mounted to the earthquake metal straps original attachments. The way it's installed now ( water heater) Not the same diagram / installations of original water heater That had withstand every earthquake possible during the time we own the house . Major earthquake withstand . I would like to thank you for your assistance. Diamond certified company . I not happy with this situation. I will never recommend Allstar Plumbing. This company has collected a lot of money $2916.00 on 6/10. Incomplete workmanship That day 6/10. Unattached parts and , missing components . Then, schedule on 6/16 - in person inspection With no documents/ permits available. No representative from Allstar Plumbing present . That day it totally failed permit inspection. Who schedule in person inspection with InCompleted installations of a water heater. No documents , information available to the inspector to review or , write corrections To be made corrected. For there poor workmanship/ service. Unsatisfactory customers with very Damaging experience with Allstar Plumbing. Unguarantee really unsatisfied Poor satisfaction, poor workmanship. Extremely poor customer care Service..

PLEASE DO NOT CALL THIS COMPANY!!…read more If I could give zero stars, I would. The answering service was overly friendly and a technician came out. We needed a hose bib (tap) replaced in the backyard. All the plumber needed to do was to remove the old one and screw on the new hose bib. The technician made a big show about taking pictures of the existing hose bib and sending it to the manager. The manager's diagnosis was to cut off the metal portion of the pipe and solder on a new one. He claimed that someone had tried to replace the bib earlier. Charges were going to be a whopping $475!!! It was too much for us and we sent the technician on his way. The manager called back to explain how honest they were. (LOL) Anyhow, to cut a long story short, another plumber came over the next day. He was amazing - unscrewed the hose bib with the right tool and replaced it all within 15 minutes. He did not charge us a penny, saying that the job was too easy!!!!! PLEASE DO NOT CALL THIS COMPANY!!!

Answered the phone on the first try, they were able to come out same day and solved our problem…read morevery quickly. It's hard to get that kind of fast and friendly service. I believe his name was Ben. 10/10 would call this company again should we have any other plumbing issues!

I received an email saying that I owed $588. I've never used this company. I've only lived in OR…read morefor a year. The invoice had only my first name, but they had my email and phone number and incorrect street address. When I called to ask how they got my information, they acted like it was no big deal and said they probably did work for me before and their new system got mixed up. Would you trust a company that doesn't verify who they billed? I don't know who gave them my information, but he practically hung up on me when I asked him to scrub the file. Very RUDE and lacking in customer support.

Very friendly guy, and what work he did finish is good. However he is very hard to get ahold of and…read morestill hasn't finished the job he started and you guessed it, can't get ahold of him to finish it.

From the owner: Outback, Plumbing and remodeling is not a 24-hour service at this time…read more Outback, Plumbing and remodeling works with contractors and homeowners performing both residential and small commercial work. Outback, Plumbing and remodeling also performs work for State and federal entities. Outback, Plumbing and remodeling has both general contractor and plumbing license bonded and insured.

I highly recommend Oscar for any plumbing work. He responded quickly, provided an honest quote, and…read morekept me updated throughout the entire process. The job involved fixing a bathtub leak and replacing an old bathtub faucet set and two bathroom sink faucets. Oscar quickly identified that the bathtub leak was coming from the overflow drain assembly and replaced the faulty part. Our repair was originally scheduled for Saturday, but a required part was delayed and didn't arrive until Saturday evening. Oscar was flexible and willing to come back on Sunday to complete the job. What stood out most was that he was very professional and responsible. When he discovered the drywall damage from the leak was more extensive than expected, he didn't take shortcuts. He carefully explained the situation and arranged for a drywall professional to properly repair the larger damaged area rather than simply patching a small opening. He also cleaned up thoroughly after the work was completed. Honest, reliable, responsive, and committed to doing the job right. I definitely highly recommend him to anyone looking for a trustworthy plumber.

I have some health issues so after 15 minutes of working on cleaning up my yard, I am done for the…read moreday. So I decided to place an ad for a handyman in which Oscan answered. His quote was very reasonable. His main work is drain cleaning & plumbing which he is license for, but he also does other handy work. Oscar is a very friendly and professional guy. Oscar did more than what i required but he insisted that he does thorough work. As other reviewers have indicate, he went above and beyond.

I called Jolly Rooter on Friday to request a quote for installing a tankless water heater to…read morereplace my traditional tank before painting my garage interior. Rich, the owner of the business answered the call and sent Chris out for the quote. Their price was fair and lower compared to another quote and their knowledge of the work that would be required was extensive and much appreciated. They said they could do the job on Monday so I hired them on the spot. Chris showed up promptly Monday morning and spent the day doing an extremely meticulous job on the install. He took his time to make sure the end result would be pleasing to my very picky aesthetic standards as well as operating perfectly. The entire system was tested and working perfectly before I paid a dime. Look no further than Jolly Rooter for a very competent and reasonable plumbing company with excellent and friendly customer service! I will use them for all of my plumbing needs going forward and highly recommend you give them a call if you're here looking for a plumber. Thank you Chris! A+

I'm retracting my rating from a 3 to a 5 ! A little mis…read moreunderstanding on my part . The owner Rich reached out to me and the misunderstanding got taken care of ! I will be using this business for a new water heater in a few months .

Had a clogged sink pipe in the kitchen that I made worse trying to unclog it myself…read more The office staff was very helpful and had Dave out to lake Almanor in a couple of hours. Dave had to run the snake out almost 40 feet but he cleared the clogged. Very thorough and had us run the washer and other items connected to that line to make sure we were good. Very reasonably priced and Dave was very professional. Definitely will call them next time we have a plumbing issue.

JM has completed a few jobs for us. I highly recommend them and I appreciate their knowledge and…read morehonesty. They are all very friendly and good about explaining what is wrong. They repaired our plumbing quickly with lasting results. Best Plumber in Susanville for sure. We will gladly pay for quality work, knowing Jacob stands behind it.