If you need an Audiologist, Dr. Heppler is THE one to go to in Las Vegas. I have been to a few…read moredifferent audiologists in the Vegas area over the last 20 or so odd years, and this place is by far the best. Hearing aids and your personal insurance can be a gray area with some places as far as what your final out of pocket costs will be. Advanced Audiology were great with contacting my insurance, so I will know exactly what my costs will be out of my pocket. Also, the hearing aids that they had me try were absolutely the best I've EVER heard.

Great staff and caring audiologist. I've been a patient for…read moreover 15 years. Wouldn't go anywhere else.

If you are in need of an Audiologist, then you need Dr. Tim Hunsaker. Extremely knowledgeable, down…read moreto earth and takes his time with each and every patient. Friendly atmosphere, and with his office assistant, Maria, you will be more than satisfied. No brainer, go see Dr. Tim !!! 2 offices, one on Eastern in Henderson, the other on Rancho in Las Vegas. 702-605-9133...

Extremely poor referral handling and communication…read more My son was referred to this office twice, and both times the process was handled terribly. The first referral was essentially ignored, and I never received any follow-up. About a year later, my doctor sent another referral. I spoke with Carla and was told to allow 2-3 weeks for the referral to be processed, even though my doctor's office had already sent everything over. She then asked me to confirm our insurance information, which I did on August 18. Today is September 23, and after hearing absolutely nothing for over a month, I called them myself. Only then was I told that they do not accept our insurance. Even more frustrating, I was told that they apparently do not contact parents to let them know when insurance is not accepted. So had I not followed up myself, my child could have simply remained in limbo indefinitely. I then said I was willing to pay cash, only to be told they do not see children under 8 years old something that also could have been communicated from the beginning. This was not one small communication error. It was two separate referrals, repeated lack of follow-up, weeks of unnecessary waiting, and information that should have been provided immediately. When a child is being referred for hearing care, families should not have to repeatedly chase an office just to find out whether their child can even be seen. Based on my experience, I would strongly recommend that parents confirm everything themselves and think twice before relying on this office to manage a pediatric referral appropriately. Unfortunately, this experience also felt very typical of the level of care and communication I've grown to expect from healthcare in Las Vegas, and that is incredibly disappointing when it involves a child's hearing.

Who would have thought that a trip to get your hearing checked would turn into a fun meeting?!…read more I went in because one of my ears wouldn't clear for several weeks no matter what I tried. Tracy Diehm and her associate Kim quickly determined the right ear was severely plugged with ear wax (yuk!). So Tracy is very experienced with this problem, and quickly assured me she could get it out. It took persistance because it was really lodged in there tight. But she and Kim went through irrigating and syringing my ear until it finally came out. I immediately felt great relief as the pressure was gone from my ear. We were actually laughing together through this process as I am a jokester and they have a great sense of humor too! We then did a hearing check and Tracy informed me that I did not need a hearing aid, and advised me to come back yearly for a free check, just like I do with my optometrist. I am 63 years old, btw. After all this was done, she didn't even charge me! I insisted on paying for that rather long procedure. It was only $35.00 to restore my hearing. I HIGHLY recommend them, as they are honest, helpful and fun!

Prior to my son leaving for the Military, Dr. Murphy was able to clear a buildup of cerumen in both…read moreof his ears. Great professional and front office staff.

Very helpful answered all my questions,II had a problem with the hearing aids I had for the past…read morethree years, they were able to help me with my problems and more. Would definitely recommend

Great experience! Clean beautiful facility easy to find…read moreI'll update u as I progress on durability and ease to use. Also of any glitches in phone app or service Purchase made 6000

WARNING: Do NOT utilize this facility. They have changed ownership and have changed many policies…read morewithout informing current patients. This has severely impacted the way they do business, the customer service and overall offerings. Many of us requiring hearing aids are very dependent on these for work and everyday life activities. I purchased one of the top tier hearing aids and their selling point was that it is under warranty and if anything should happen they would send it out and provide me with loners until they are fixed. I am a single black mom, with a child who relies on my income. This was the main purpose I purchased from them as they believed in standing behind their product and supported me in not having any disruptions to provide for my child. This morning one of my units stopped working. They had me come in and said they would send it out to repair and to come back in an hour for a loner set. Once I left, they called me to say I was misinformed and that they no longer offer this service. Confirmed they never made patients aware but that the corporation HEARING LIFE purchased them and is enforcing this no matter the harm done to its patients. Is this the company you really want to get your hearing aids from? Someone who won't care what is currently happening in your life and what precious moment you could miss? They are business through and through and only care for your money. There are plenty of audiologist. I suggest going with one whom cares about your well being, not one that lies to get your hard earned money.

We've been seeing Britney Barber at Anderson Audiology for so many years! We called last week and…read morewe're told she's no longer with them. My 82 year old dad is heartbroken. Britney advocated for him to receive hearing aids that he could never have afforded on his own through insurance and Medicare. She's a wonderful caring person. Of course the business will not give me any information, which is unfortunate. If anyone knows where she moved to, please respond.

Had my first visit today and the staff were very friendly and welcoming. I had a hearing test and…read moreAshley was very professional and explained everything. I ordered hearing aids and they should arrive soon. I am looking forward to my next visit. I highly recommend this hearing center.

I finally needed to take my elderly father for a hearing checkup due to having to constantly repeat…read moremyself in conversations with him. Some hearing loss is to be expected since he's in his 80s, but we also had to make sure there was nothing physically wrong with his ears. After contacting several other audiology facilities first because they were listed more prominently on Yelp, I finally found Vegas Valley Hearing, which was the only one to want to help me with verifying his Medicare supplemental insurance so his hearing exam would be covered in full. I had called a Medicare rep who told me that no doctor's referral is required for a routine hearing assessment, and Vegas Valley Hearing confirmed it (unlike the other places that kept insisting I get a referral from his primary care doctor before I could even schedule an appointment). The hearing exam involved a general inspection of the ear (inside and out) and then going into the soundproof booth for the actual testing of auditory function. After the exam, the results were explained to us and questions answered to our satisfaction. The testing revealed that my dad has abnormal hearing loss for his age, and he probably should get a hearing aid to improve his quality of life. I appreciated that there was no sales pressure or obligation when we were given information on hearing device costs/options and the followup phone call the next day to let us know that insurance would allow a significant discount if we decided to purchase any of the hearing aids. From start to finish, Vegas Valley Hearing impressed me with their helpfulness, knowledge, and professionalism. It's a small audiology clinic, but it's big on treating patients with exceptional, genuine care. I gladly recommend Vegas Valley Hearing to anyone who wants an extra-effort-for-your-ears hearing improvement assistance experience!

Very helpful and professional. Ashley is so accommodating and assisted us with my mom's hearing…read moreaide and the app on her phone.

Rude receptionist. Unorganized scheduling. I had my…read moreappointmentt booked and confirmed for 3 weeks. After a 40 minute drive, and prompt arrival, I was told, sorry and I would have to reschedule because there must have been a faulty scheduling system. I even showed the doctor the confirmed text. He acknowledged the center's error. When I asked if they could see me or work me in (as I had traveled 40 minutes), the receptionist said "too bad, You'll have to come back. You're choice.We're waiting for another patient to show." I was aghast at the unprofessionalism of this office and will go elsewhere. The receptionist is NOT receptionist material and the doctor should have stepped in. She was clearly running the show.

I have been going to Ryan's for a couple of years now and each time is a great experience. The…read morecomfortable feel of the office with a relaxing setting. Ryan, Sophia, Angela and Lindsey are the nicest people on Earth. I have had a pleasure of experiencing each of them at different times of my appointments. Great personalities and super knowledge of my hearing problems. I always appreciate their sincere help. One of the only places I enjoy going back to see them again. They are truly wonderful people!!!

I was very apprehensive about getting hearing aids after numerous stories about pricing and…read moredisappointment. Ryan's Hearing Center and Ryan changed that dramatically. Aside from the testing he took the time to assess my needs according to my life style. It has been a wonderful experience to find somebody so professional and friendly who isn't trying to upsell. From his receptionist Lindsey with her friendly smile to the prompt appointment time to the final product designed to serve my specific needs I could not be any happier. My hearing aids work perfectly, are comfortable and much more affordable than others I have heard about where thousands more were spent. I was surprised also, to find my insurance covered my hearing test. I highly recommend Ryan's Hearing Center!

This place is the best ENT I have been to in the last 30 years. Alisha and Rayna are amazing human…read morebeings and truly care about each patient that walks through the door. Very rare in this day and age that they spend all the time to answer your questions and walk you through options. The office is great and the whole staff is amazing. Highly recommend this place!

Horrible place. I saw one of their doctors for a nosebleed and she told me to put Vaseline in it…read more Fine. Fast forward a year when I had an emergent problem with my throat and was thrilled to find a spot on line with their nurse practitioner. When I arrived they tell me they cancelled my appointment and had called an hour and a half ago. The rule here is you may not see another provider, only yours. And I can come back I three weeks to see nosebleed lady. Be assured that this place does not work as a team for your health, the more important thing is they don't poach each other's patients. Terrible patient care philosophy. Stay far away.

Dr. Hamza came across as very attentive and courteous during our first meeting. Did not rush…read more However, the follow-up was awful. No returned phone calls, protracted appointment times, delayed filling of medications, and grumpy front office staff. Note: She has just sent a letter notifying patients she is moving to concierge medicine. You will now have to pay an extra out-of-pocket $2,600 annually to get into her office. Good luck.

She is just the best! I enrolled on her new Concierge practice because I would not consider going…read moreto anyone else.