Had my first visit today and the staff were very friendly and welcoming. I had a hearing test and Ashley was very professional and explained everything. I ordered hearing aids and they should arrive soon. I am looking forward to my next visit. I highly recommend this hearing center. read more

I finally needed to take my elderly father for a hearing checkup due to having to constantly repeat myself in conversations with him. Some hearing loss is to be expected since he's in his 80s, but we also had to make sure there was nothing physically wrong with his ears. After contacting several other audiology facilities first because they were listed more prominently on Yelp, I finally found Vegas Valley Hearing, which was the only one to want to help me with verifying his Medicare supplemental insurance so his hearing exam would be covered in full. I had called a Medicare rep who told me that no doctor's referral is required for a routine hearing assessment, and Vegas Valley Hearing confirmed it (unlike the other places that kept insisting I get a referral from his primary care doctor before I could even schedule an appointment). The hearing exam involved a general inspection of the ear (inside and out) and then going into the soundproof booth for the actual testing of auditory function. After the exam, the results were explained to us and questions answered to our satisfaction. The testing revealed that my dad has abnormal hearing loss for his age, and he probably should get a hearing aid to improve his quality of life. I appreciated that there was no sales pressure or obligation when we were given information on hearing device costs/options and the followup phone call the next day to let us know that insurance would allow a significant discount if we decided to purchase any of the hearing aids. From start to finish, Vegas Valley Hearing impressed me with their helpfulness, knowledge, and professionalism. It's a small audiology clinic, but it's big on treating patients with exceptional, genuine care. I gladly recommend Vegas Valley Hearing to anyone who wants an extra-effort-for-your-ears hearing improvement assistance experience! read more

I highly recommend Ashley at Vegas Valley Hearing. She and her staff have been professional and helpful. When I had a problem with my new hearing aids she immediately had me come to the office and fixed the minor glitch. read more

Isn't it nice when your expectations are far exceeded? That has been our experience with Vegas Valley Hearing. From our first contact with Sara to the courteous and knowledgeable discussions of our issues with Ashley, who provided quality evaluation and advice, we were very pleased with the service and products we received. We would happily recommend Vegas Valley Hearing to family and friends. Thank you ! read more

Vegas Valley Hearing - Happy Customers - Hearing Aid Providers Near Me - Henderson, Nevada

This review is long overdue and I'm so sorry! When my company announced they were covering hearing aids I think I cried. I was so happy! It was just a matter of finding a provider. I went to Costco first and they don't take insurance? Weird. So I asked who they recommend and this was the only one. That had to be a good sign, right? Because this was a new benefit, my insurance company didn't know how to process/handle it. Ashley was beyond patient with my questions and bugging her about it. I called the insurance company myself a few times, too but Ashley did more than her fair share to make sure I wouldn't be left holding the bag for any fees or payment since they were fully covered. Once I was approved, the fitting and everything since then have been a piece of cake. I've told my coworkers to not bother going anywhere else because this office knows what they're doing. Thanks so much to both of you for these life-changing devices. I know I've been wearing them since I was 14 but the tech on them is just so great now. You made what used to be a long and arduous process easy and friendly and I cannot thank you enough! read more

I am so happy with Marilyn Maschgan, she is truly an amazing person and audiologist. She makes you feel cared for, making sure each and every question you have is answered, and she is truly professional and experienced. Ashley who runs the office is a great asset, friendly, helpful and knows her job well. I went to the office with a pair of hearing aids, but they never quite worked that well . . . I was always asking people to repeat themselves. Well, Marilyn has changed all that, I feel like I should be in a utube video . . . It actually shocks me to realize just how much I was missing, it's like I'm hearing for the first time. I highly recommend Marilyn Maschgan for all your hearing needs, she is great. Thank you Marilyn and Ashley I so appreciate all your help. read more

Ashley and Sarah were both polite and professional. They answered all of my questions, and treated me very well. They use face masks with a clear panel so the hearing impaired can read lips also. I would highly recommend Vegas Valley Hearing! read more

Vegas Valley Hearing doctors and staff continue to be amazing. First with Marilyn and now with Ashley, they spend a lot of time explaining and evaluating you and your hearing needs. Highly recommended. read more

Vegas Valley hearing was incredible with my son, Jaxson. He was concerned about his hearing after attending concerts and listening to loud music and wanted to get his hearing checked prior to going off to college. Marilyn saw him quickly and was able to put our minds at ease. Years ago they saw my husband's grandmother for a hearing aid. They were great back then and now. The office is clean and organized, the front desk receptionist was organized and friendly. I would refer any of my family or friends here. read more

My first warning sign should have been the lack of a sound proof room! While the staff was friendly enough, and I did receive the needed hearing aids I'm still to this day unable to clearly hear everything I should be able to. Why? NO SOUND PROOF ROOM! How on earth are supposed to accurately diagnose then adjust someones hearing/aids if you can not isolate them in a soundproof room? My examination was so awful I couldn't hear! Not because I have significant hearing loss but because of the constant and often loud background noises in the office. read more

Was very pleased with their efficiency and service. Appointment was right on time and the services were professional. What I was purchasing was explained to me throughly. I had nothing but a positive experience. read more

Always friendly, professional, and helpful. Ashley is nice and helpful, always taking care of people. Made sure to verify warranty on my devices. Once the were washed in the washer and this time the batteries needed to be replaced. Didn't cost me a thing. Highly recommended read more

I decided to finally get hearing aids, partly because my insurance covers the test and pays a major portion of the cost for the aids, and because my family was on me all the time for always saying "huh". Ashley was great. She identified an unusual loss of hearing on the left side, and recommended seeing an ENT to make sure there was not an underlying medical condition contributing to my hearing loss on the left ear. Tests came back showing no medical abnormalities, so we decide which aids would be best for me. I really appreciated Ashley getting a medical assessment before going forward. Got the hearing aids. Ashley explained how they worked and the features I could control from my phone. Great experience all around so far. I'm looking forward to working on getting the most and best performance from my aids with Ashley's help. I enthusiastically recommend Vegas Valley Hearing. read more

I called to make appointment and was able to get a quick response and appointment date. Ashley, who runs the place, is friendly and patient, yet very professional. She explained everything to me in detail from the test results, insurance coverage, and choices of hearing devices. It did not take long for them to get my hearing device ready, and Ashley set up the device and thoroughly explained all the features. I will recommend valley Valley Hearing to anyone. - jcd read more

I always jave a great experience at this office. From reception thru exam and discussion of results, 100% professional and caring!

I went to Marilyn's office as a referral for my cros hearing aid,I do have to say that she is amazing,took the time to help me program my hearing aid ,listened to all my concerns and answered all of my questions,I have been deaf in my right ear since I was a kid and when I received my cros hearing aid I was blown away read more

notice the reply? How possibly could I have not been a patient? snarky and snide, like I said. Dragging their feet is so commonplace they can't distinguish between patients left hanging for months on end. I have no interest in contacting you. My review is for parents. read more

I was very impressed with Mrs.Ashley Romero professionalism.She is kind, pleasant and wonderful to work with. I had a schedule appointment and unfortunately came down with a real bad cold which prevented her from doing the test. She quickly suggested a new test a week from then and never charged me for the original visit. She is a first class audiologist. I highly recommend her read more

I am a patient of Marilyn Maschgan's and have been for a very long time. She is by far the best as I do not trust anyone else but Marilyn for hearing aids. She is very informative and professional along with being in tuned with my hearing situation. read more

My last hearing exam was about 20 years ago, so I felt I was about due and asked my doctor for a referral to see an audiologist. I was able to schedule an appointment very quickly to see Marilyn and she proceeded to give me the most thorough hearing exam I've ever had, and at the completion of her testing, reviewed the results with me and noted that my primary care physician would be copied on the results. I was very happy with how I was treated during my visit, and can highly recommend her. Now that I have a good baseline for my hearing, I'll be returning annually to check for signs of hearing loss as I age. read more

I am a patient of Marilyn Maschgan's and have seen her four times in the past 14 months. During each visit, I was most impressed with her professionalism, her willingness to explain things and answer my questions, and she is totally dedicated to helping her patients. I owe a debt of gratitude to Marilyn Maschgan for improving the quality of my life---I wasn't hearing well and my Family asked that I make an appointment and be examined. I visited the office--and there is a soundproof booth---and was tested. It was evident that I needed help and my hearing aids have remarkably improved my life--all because of Marilyn Maschgan. If you are looking for a reputable and professional Audiologist--who is highly educated and credentialed---visit Marilyn Maschgan. read more

My husband has been a patient of Marilyn's for many years. He has had 3 sets of hearing aids. She is awesome great personality and very professional. Ashley has been with her for a very long time she is just as good. read more

i thought they were great.... Answered all my questions and explained everything in a way I could understand it....Gave me all the time I needed to feel better about the purchase... I can't think of one negative thing to say read more

Okay, I guess I just don't get it. What's with the "NO SOUND PROOF ROOM?" I am a patient of Dr. Maschgan, and after the lobby, the first room I was in was the SOUND PROOF ROOM!" There, Dr. Maschgan performed an extensive hearing test. Then it was off to her second treatment room where she performed a computer test to determine additional information regarding my hearing loss. I was already a hearing aid user, but knew the instruments' specifications and abilities changed over time. Mine were 6 years old and I felt I was experiencing diminished hearing. After doing the computer exam, Dr. Maschgan told me my hearing loss was significant and upgrading to the new hearing aids on the market would bring about considerable improvement. With her help, I decided to upgrade my current Siemens aids to their newest model. WOW, was that a good idea. I know have much better hearing and while the Siemens units are the reason, Dr. Maschgan's skill and professionalism gave me great comfort in making my decision. I never got the feeling she was trying to "sell" me anything. She did what I wanted; examine my current condition, offer possible solutions, answer questions and then make sure my new hearing aids were adjusted and working properly. So, if you have, or suspect you have a hearing problem, please make an appointment with Dr. Maschgan......oh, and ask to visit the SOUND PROOF ROOM! read more