Jason took his time and was very gentle with cleaning my mom's ear. It was very plugged with wax…read more Mom is 99yo. He kept saying 'slow and steady and we'll stop if you need a break.' I really appreciate his gentle care and genuine concern for Mom's comfort through the process. I definitely recommend Jason Braun. Thanks, Jason!

I flew in from out of state because Applied Hearing Solutions was recommended to me by the best…read moretinnitus group in the country--and I'm glad I did. Two years ago, I was fitted with high-end Phonaks through a well known online provider. They seemed fine... until I met Dr. Cliff Olson. His expertise, precision, and best practices made all the difference. I switched to top-tier Oticons, and with the AHS fitting process (much different than my previous one) my hearing is dramatically better and my tinnitus has significantly improved. Yes, top hearing aids can be expensive. So, don't waste time and money going to a low tech or online provider? Start with Applied Hearing Solutions. You'll be glad you did!

I've received four or five visits after getting my hearing aids. It was really a miracle to hear…read morethings. I haven't heard in many years. Even though the hearing aids are expensive, they do exactly what they're expected to do. I can walk around during the day or drive Listening to music that nobody else can hear. Medicare advantage, I think was about $234. My hearing aid were nearly $8000.

Always available, generous with their understanding and care. Scott takes great care of his clients.read more

HORRIBLE!! First, I was sold a pair of hearing aids that were rechargeable, but the charge only…read morelasted for 6-9 hours. When I took them back, I was told since they use a great deal of charge due to my hear loss the battery doesn't last every long. So why was I sold them in the first place?! Then had to change them for ones with batteries. Now for the second time in 6 MONTHS, I have to take them back because they are not working!! I have had hearing aids for 20+ years and have only had 2 other pair. Now in the space of 6 months, I ha ve had to replace the t he ones that were sold to me and were wrong and again not hearing for days because they are not working!!!

After being dissatisfied with two ENT's, my husband suggested I see his "guy" and absolutely…read morethrilled I did. From first walking into the office at 6816 East Brown Rd, suite 102 in Mesa, I found the office to be extremely welcoming and without the feel of a hearing aide facility. Walls decorated with beautiful art and the smell of coffee brewing was welcoming. Meeting Dr. Ben and Alexandra was such a pleasure, just down to earth nice people that just want to help my hearing. Alexandra took me through hearing test and explained in detail the different types of hearing aides and what she recommended and why for me. Meeting with Dr. Ben I found him to be extremely patient explaining in detail the results of my hearing test and really detailed in how the hearing aides worked. I'm so glad to have chosen them and would highly recommend them to anyone that has a slight hearing issue to someone that has a lot of hearing issues. The customer service is beyond amazing and I'm extremely happy. !!

I got my Soundgear Electronic Ear Plugs at this business two years ago. I needed one of the…read morerechargeable batteries replaced so went in person to see about it. I was told it would cost $350.00 for them to send the unit to Starkey Labs in MN! I declined to pay that exhorbitant amount and called Starkey directly. A nice, efficient customer service rep sent me an overnight shipping label, and said the cost would be $165.00 with a new six month warranty and a firmware upgrade for both plugs. There are other Soundgear dealers in the Valley and I recommend avoiding this one.

I want to update this review. I've given it 5 stars as the service that was provided was…read moreoutstanding. After the initial visit and the issues I had, Dr. Clark reached out to me personally and offered me an appointment with her to review my situation. I accepted her offer. During the appointment, we reviewed my case and she was able to offer suggestions that were more reasonable both in scope and price. I had also gotten second opinions from other providers during this time. But after comparing the different providers, it was obvious that Dr. Clark's office was the best fit for me. I really appreciated Dr. Clark's personal touch. I will be getting hearing aids in the near future and Platinum Hearing will be my provider.

I am mystified at the reviews for Platinum Hearing…read more I bought the Oticon hearing aids and the Audiologists could not calibrate them. There was no volume, they squealed and screeched in my ears. The people around me could hear the noise. The Audiologists told me to try the Phonak, and again the Audiologists could not adjust them and again they screeched and squealed in my ear. I bought several microphones as they told me they would help, still no calibration. Again, at their suggestion, I bought a Widex Allure. After weeks their Audiologists could not adjust them to my hearing needs. They led me on to believe if we kept trying, which took me out of the 30 day window. I finally decided I was being a fool. I kept doing the same thing over and over expecting a different answer. After thousand of dollars and way to much time I returned the Allures, in which, Platinum Hearing took a $500.00 return fee. They were the ones that couldn't calibrate them, as they never stopped screaming into my hears. I now have a pair called Signia. American Medical has them where I can actually hear better than I have in years and they don't make any screeching sounds. By the way, their Audiologist and owner only works 1.5 days a week and the second one 3 days a week. They were just not qualified to take care of my hearing needs.

Travis goes the extra mile to make sure the hearing aid is right for you. He has been working with…read moreme months to make sure I get the most from an aid for my severe loss. He's very knowledgeable and really a nice guy and treats us elderly patients with the utmost respect. I don't want to leave out Linda, who always makes sure she fits us in for appointments. Always cordial and caring. She also must do a good job talking to the plants because they are thriving! thank you both

I have dealt with hearing aid providers in Indiana and Ohio. Travis outshines both in terms of…read morepatience, care, explanations, and service.

Best hearing test I ever had my hearing aids are so much better than the other ones I had I would…read morerecommend this man to anybody

Best experience I've ever had being new to hearing aids. The doctors absolutely amazing. Anytime I…read moreneed anything I can go see him or give him a call. If you're looking for hearing aids, I would definitely call here, right? They are the best

Until I got my Audibel aids, I worked with the fine folks at Ascent. They are helpful,…read moreknowledgeable, reasonably priced and there is a friendly vibe that makes you want to work with them for your hearing needs.

I don't normally write reviews. Especially not like this one. However my heart goes out to the…read morepeople (mostly seniors) that I have seen as customers at the business. I would stay far away from this company. They have shown to be either fraudulent or totally unethical. When I had my first appointment Dr Wahl was adamant that I needed the Starkly brand) after doing research I learned that the Oticon were a better fit for my needs. I ordered hearing aids (oticon) Dr Wahl and I agreed he would submit the order for the top-tier. When I got my receipt it had the lower tier on the receipt. When I brought it to their attention, I was told it would take a few days to get the correct receipt. The day I was supposed to pick them up they told me there was a mistake and I would have to wait until the next Wednesday which was 9/3/25. I went to pick my hearing aids up and Dr Wahl actually took 2 of the little tools and set them aside and was going to keep them. He stated "those are more for him than me ". I asked him to put them back. As I was driving home (with my new hearing aids in. I noticed that the air conditioner in my car was extremely loud. (Background noise). Which is one of the downsides to the lower tier hearing aids, and because I have tinnitus I needed the top-tier. Moving forward when I got home the air conditioning in My Home was extremely loud to the point to where I could not keep the hearing aids in. At this time, I did some research and started looking at the hearing aids. I noticed that on the hearing aids, the description was the name of the lower tier hearing aids. However, on the receipt, the name, the description name on the receipt was for the top-tier hearing aids, and the serial number on the receipt was for the lower to your hearing aids. I also noticed that on the first receipt I got when I purchased the hearing aids. The description is the top-tier hearing aids And the billing code is for a totally different hearing aid. Now, when I first met Dr. Wahl, he bragged about how long he had been there and that it was a family owned company. So I was initially confident that he knew what he was doing. From my experience evidence shows that they're either pulling some sort of fraudulent scam or something because from the time I had to correct them and have them put the top-tier hearing aid on my first initial order receipt. And then the two other receipts with the discrepancies of the billing code and the serial numbers not matching the top-tier hearing aids I put a fraudulent claim in with my health insurance. Again, my heart goes out to individuals that aren't paying attention, especially our seniors that go in there trusting that this is a safe place and that they are not going to be taken advantage of and that just don't do the research. The effects that I had from getting the Lower to your hearing aids how it affected my hearing with my tinnitus was torturous. And so Dr. Wahl called me back and left a voicemail stating that I was correct and they were going to fix it. It was just a clerical error. I don't believe it, why because the clerical error was brought to their attention when I first pointed out that they told me we were ordering a top-tier, but the receipt said the lower tier. One would think that with all the experience he says he has it would've been fixed the first time. AND as a professional when he was putting in the batteries in my hearing aid, you would think he would check the little small writing of the description of the hearing aid, which clearly had the label of the lower tier hearing aid. Are you telling me that A supposedly experienced Audiologist would miss that ? So where is the discrepancy ? I believe they didn't think they were gonna get caught. I believe they've been doing this for some time and because of the demographics of the people that they serve it hasn't been brought to their attention. !!! Stay away from this company.!!! If your parents are going here for hearing aids, I would encourage you to check the receipts. Make sure they're getting what they're paying for and they're the proper hearing aids for their hearing needs Because from my experience, Dr. Wahl pushes the Starley, which may not fit everybody's hearing need.!! he's probably getting a commission or something for selling those. One more thing I have also experience that if they want to change your appointment time, they're just gonna send you an email saying this is your new time without you confirming that you can even change the time. Which at the end of the day could cause a lot of stress for people.!! Bad business all the way around I don't care how long they've been in business. It's unethical and causes a lot of stress, which is something we don't need these days. Please find another audiologist.!! Stay away!!!