On behalf of a senior friend of mine without computer skills, she would like to share the following…read moreexperience at a recent appointment with James Lane at OC Professional Hearing. Three things disturbed her during the appointment: (1) Mr. Lane told her she would be stone deaf in no time without offering any explanation of his determination. (2) That only the most expensive hearing aid would help her to hear. (3) And questioned her for wanting to think over his recommendation saying she had to take action immediately. She said his behavior sounded and felt high pressure. I agree.

BEWARE SENIORS!!!…read more Having moved here recently I was looking for a hearing aid company to upgrade and service my hearing aids. I found one called Orange County Professional Hearing & Speech, owned by James Lang, that was conveniently close, and because I was in a rush to get the upgrades, I foolishly agreed to a $300 dollar fee. I assumed it was for ongoing service, it turns out it was not. Before I found this out, on my second visit, I had called around to half a dozen of his competitors, all very highly rated, and discovered the honest fee was six to fifteen times lower than his, $20 to $45. At the end of my second visit I confronted him with my findings and questioned his outrageous fees and asked for a partial refund. He angrily responded that he had spent three hours with me and he was worth it, he was worth $100 an hour. According to his competitors, and me, he's not even close. Most in fact are probably more qualified than he. I feel the worst part of this sham is that he's a senior citizen, who wears hearing aids himself, shamelessly ripping off other seniors. He considers himself a communicator with a great bedside manner, but trust me, he spends most of (your time) spouting analogies that don't apply, while charging ridiculous fees. Do yourselves a favor and avoid doing business with this man, you'll regret it if you do. These other reviewers must be clueless. If I could give no stars I would. Craig Littler Laguna Woods Resident

Just a thank you for the staff working the counter here. The ladies always are ready to answer…read morequestions, resolve issues and help as needed. Katherine always greets me with a smile and has been very helpful over the years I've had my hearing aids. She even noticed a problem with one aid and was able to have it repaired after cleaning it for me. Very much appreciated, she's a nice person and is great with clients.

This review is for the hearing center location off of Cabot Road in Laguna Niguel. I worked with…read moreJazmin. She is very knowledgeable and professional. Costco carries the name brand hearing aids you find in a audiology office but under a different name, made by the same manufacturer. You are able to try the hearing aid while in the store before purchasing. The free hearing test they give you is so much better than what the doctors' offices offer. The only difference is it is done with a computer. The benefits of purchasing a hearing aid from Costco is so much better than what audiologist offices offer for more than half off the price. The only thing about Costco is there was no Doctor of Audiology at the store when I was there but if you had a hearing test with the results, and know pretty much what you want, you don't need to speak to one. It does take a little longer to receive the hearing aid from Costco than if you went to a doctor's office. The hearing instrument specialists are pretty knowledgeable, but it depends on who you get. For me, Jazmin at the Costco Cabot Road location is the best to work with. She is patient and I trust her judgment. Her experience shows.

Knowledge DR and staff. Easy to work with and listen to patient. Helpful and want to ensure your…read morehearing experience is the best it can be. Great service and follow up care.

2024. First, the service to clients is excellent. However,…read morethe optics of the whole staff wearing masks is ludicrous. It suggests that their decision making may be faulty about patients' care if they still deem that DOUBLE masks are still needed. Knowing the use of masks has been debunked and still embracing them is off-putting.

Friendly professional experience all around. Easy access, modern office, no parking fees. If you…read morelike fast, friendly service with quality, affordable products then this is the place for you.

I anticipated needing a replacement for a two year old hearing aid which had stopped working before…read moremy appointment with Walter Kelly. Mr. Kelly cleaned both hearing aids and the charging unit. He updated the software which gave me more program options via the iPhone app than I knew were possible. He adjusted the fit which gives me a better quality listening experience. He provided advice on how to manage and maintain all components. I highly recommend The Hearing Experience. You exceeded my expectations. Thank you!

Dr. Rodrigues was great. She performed a hearing exam on me and was knowledgeable and thorough…read more Highly recommend!

Amazing hearing is, indeed, amazing. Ann and the office team are thorough and helpful…read more I give it five stars.

My Dad, Art, had a fantastic hearing appointment and the hearing aides he brought are fabulous…read more His Dr Sonny and office staff Grace are great. Thank you for all you do to help get the hearing aides and after you have things. They keep giving all they can for my dad to have the best experience possible. Thank you for caring as much as you do.

Excellent service. You feel good because Adam is extremely knowledgeable person with immaculate…read moreattention to details.

I highly recommend the Hearing Aid Doctor. He was extremely responsive and available. Got me up and…read morerunning quickly,

I've been asking people to repeat themselves for some time now…read more Especially my wife, I say she's mumbling, she says I'm deaf. So, I know a guy who fit two of my friends with hearing aids and they are both very happy. Dr Allen Schade is the audiologist, and he even makes house calls. I live in Los Angeles and Dr Schade is in Dana Point. But I travel to Orange County on business 2 to 3 times a month. I had seen him a year or 2 ago. I called him, set up an appt for him to come to my hotel in Irvine. He checked my ears and tested my hearing. He explained that I have a high pitch hearing loss, and that's why it sounds like people are mumbling. He had a pair of hearing aids with him. We put them on, and he programmed them for my loss and let me try them for a couple of weeks. They are amazing, truly amazing. Voices are do much clearer. They make such a difference. I called Dr Schade and said I want to buy them, ( his prices are much lower than most offices because he has a lot lower overhead ). I have had them for a little over a month now and I can't imagine going to a meeting or business dinner without them. I'm very happy I called Dr Schade. Should have done it sooner.

Really appreciated my appointment with Dr. A. Very professional, knowledgeable and helpful. Plus,…read moreshe follows "best practices ".

This is a very kind and understanding person who is willing to deal with difficult patients who…read morehave hearing problems. I highly recommend her for her professionalism and her ability to solve problems when it comes to your auditory needs I recommend her without reservation.