I had a cracked iPhone screen, Nez waited on me and realized I didn't have a cracked screen that…read morethe screen protector that I didn't realize had did its job. the Apple replacement was $399 and the generic replacement was $199. He could have taken the phone and charged me for a replacement instead he was honest and i was charged $15.99 for a new screen protector. I appreciate his honesty and would recommend this store for any of your needs.

If zero stars was an option I would've picked that. I would NOT recommend batteries plus to anyone…read more Their customer service is horrible, they have not a clue of what they are talking about and do not stand behind any of their products.

When I do business with them, I leave with little question and if I later have questions with my…read moreinstallation or upgrade they have no problem with communicating this over and over and over If I need

I brought my 2012 Ford F150 to Gene's Audio after running into battery drain issues that pointed to…read morethe aftermarket audio system (2019) and rear-view camera (2024) installed by Gene's according to our local Ford dealership. When I dropped the truck off, Gene indicated that he was pretty sure the problem would be with the interface in the truck and he figured I would get the truck back the following day (Friday, 29 May). At 2pm Friday afternoon I called Gene's to ask about the truck and was told it wasn't the interface problem they anticipated and would require further troubleshooting. No completion estimate was provided. Called again on Monday, no update or estimate Called at 5pm Tuesday and was told higher profitable jobs got worked before my truck did and he would get mine fixed as soon as he could. I asked him if he could at least communicate with me as to the status updates... Wednesday no communication received Thursday morning at 1008am Gene sends this text... "John, just wanted to stay in touch." I walked into his shop about 2 minutes later and got the same "non-update" as on Tuesday. He did share with me that he had logged 3 hours troubleshooting over the last 7 days. I told Gene that based on his scheduling process it could take him 6 months to fix the truck... his response was along the line of...oh it won't take 6 months... Thursday noon I sent him the following text: "If you can find the time to solve the problem with our Ford F150 pickup today that would be beyond awesome! If not, I'd appreciate it if you could put her back in the condition she was in when you got her so I could settle up with you and pick her up tomorrow morning. I cannot afford to just keep hoping you will find time to solve the mystery." I called Gene's at 4pm Thursday and asked the gal that answered if they could confirm they had received my text. She indicated Gene had gotten it and his response was "no problem". On Friday morning I was told the truck was fixed. It was the interface originally thought to be the problem... $180 for parts, $600 for 4 hours labor. I'll give him credit for letting me know I was not his priority and he'd get to my truck when he could, after he already had my truck in the shop. I'll also never do business with him again and would never recommend him to anyone else for any kind of repair/troubleshooting.

Tom's work is impeccable. His art of design is exquisite and beyond our expectations. We highly…read morerecommend KTB Jewelers for your jewelry needs; whether for a custom design or repair. Nancy and Bill Peterson

Old school jeweler craftsman capable of creating custom Jewelry from design concept to reality…read more Can incorporate stones and repurpose heirloom pieces. If you are looking for a one of a kind ring, bracelet, necklace, or earrings, this is the place. Work is completed on time and with results beyond expectation. I highly recommend and planning my next custom project. Be sure to support this local business and stand out in your new bling.

Thrilled to find a local nursery with a fantastic selection so close to home!…read more From annuals to perennials to scrubs to trees to herbs to veggies, Pinecone has it all! We found a great assortment of perennials to add to the plant beds of our new home. Can't wait to put them in the ground and watch them grow. If my vehicle had more room, we would have brought more home! Oh well...guess that means I have to make another trip! If you can't find it at Pinecone, then it wasn't meant to grow in New Bern!

This spot is adorable and the owner is nice. Prices are a little higher than some but they have a…read moregreat selection of indoor and outdoor plants. The setup for the houseplants is totally adorable!!

I absolutely love this pharmacy! The staff is very friendly and the pharmacist is always helpful…read moreand accommodating. When you walk in you feel as though everyone is one big family. I wouldn't go anywhere else !

What a monster. That's what one thinks of when one thinks of the head pharmacist at this so called…read moreestablishment. How I wish I had looked on Google and Yelp before trying to give them my business because I would have spotted all of the 1-star reviews, most of them singling out the male pharmacist with glasses, one of the rudest, most egotistical, unprofessional trouble makers you are ever to encounter. In earlier times he would be challenged to a duel for his egregious behavior. Instead he stands behind his counter and yells at customers! He snaps at them, "I don't care about bad reviews." And he is racking up plenty of those bad reviews as a direct result of his insolent and impudent behavior. Do you ever watch videos on youtube where a police officer deliberately escalates a situation, doing everything in his power to create anger and cause a problem? That's what you will experience at Trent East Pharmacy. Don't take my word for it. Look up all of the negative reviews. The owner of this establishment is the obnoxious "Karen" of pharmacists. Understand this; all he had to do to calm everything down was be nice and say, "Look, I am sorry for the misunderstanding." THAT'S IT! That is ALL he had to do, but instead he chose to be arrogant and push a customer to the absolute breaking point. He chose to push a customer so far that he threw up his hands and said, "I'd rather go back to Wal-Mart than deal with you!" I cannot stand going to the mad house of Wal-Mart, but I can say this about their pharmacy: the staff are exceptionally professional and never rude. Never, ever.

Nicely organized store with great inventory variety. In addition to your card needs, you'll find…read moregreat gifts for all occasions. Maybe even something for yourself! The staff is super helpful and friendly which makes shopping enjoyable. Plus they're vigilant on their COVID protocols requiring masks and all shoppers to use hand sanitizer before shopping. After all, we're touching everything, right! Great little Hallmark gem in New Bern.

Visited here earlier today in the afternoon looking for gifts for my family. Was in there for about…read morea half hour -- 3 employees and I wasn't greeted once, nor asked if I needed any help. Had plenty of money to spend and was ready to, but the stink eye from the manager was disheartening. Other people were shopping around directly in the aisles next to me and she asked them if they needed help, and greeted and said goodbye to everyone else. I've been living in New Bern since 2001 and this was an awful way to be treated by a snooty old retail hag. I'll just buy this stuff online. It's a lot cheaper. Xoxo

Not much of a selection...but we still managed to find two fishing rigs. They said that all prices…read moreare negotiable, and we negotiated what I thought was a fair price for what we got.

Rich and his staff have an unbelievable selection. The place is huge, over 5,000 SQ Ft of…read moreinventory. Everything from jewelry, TV's, laptops, game systems, fishing rods, lawn mowers, phones, tablets, knifes, gold clubs, sports memorabilia, pressure washers, guitars, WOW! Will definitely go back again.

Nice place with kitchen goods as well as olive oil and vinegars. Fairly priced. They have beautiful…read moreand unique napkins, serving dishes, and wooden bowls. The olive oil we purchased is above what you find in the grocery store.

Visited New Bern and wanted to support the community by doing some holiday shopping in the downtown…read morearea. My wife saw Midtown Olive Oil and immediately told me about it. I love high quality olive oils but they also had different balsamic vinegar flavors. You get to sample before you buy. We picked the strawberry balsamic vinegar and the Tuscan olive oil - a popular choice I was told. It is a small shop but plenty of items to pick and choose. Ladies are nice. They have a bit of a problem with the point of sale register with credit cards, so pay with cash if possible. Support small businesses. Shop here and in the area. High recommended.