Great service all around. Frank did a great job servicing my gas stove and explained how to…read moremaintain my stove going forward.

I've been looking for a company to replace my existing wood burning fireplace with a new gas insert…read moreas I was tired of dealing with the mess of wood and ash, so I sent a request to California Mantel & Fireplace and was promptly put in touch with Sam (sales rep) who scheduled some time to come out and see what they could do. Sam was great to speak with and he answered all of my questions and gave me what I thought was a reasonable quote (given all the increased taxes and tariffs due to the Trump administration ripping off Americans!!) and scheduled time for them to come and install a new gas insert. The installers were quick and professional and did a good job installing the new gas insert, everything looks great and the fire is warm. :)

For reference, I am located in Orange County, CA (Southern California). CA Mantel and Fireplace…read moreserves more areas than just Sacramento area These guys are the BEST! I needed my 3 gas fireplaces serviced, so I requested a recommendation from the manufacturer. Michael from CA Mantel & Fireplace contacted me to schedule. Michael made scheduling super easy and convenient. On the day of service, Charles and Omar arrived on time. They were super courteous, informative, efficient and clean. They listened to my concerns and answered any questions I had. They had great knowledge about my units and performed the service wonderfully. Price was very reasonable too! I'm so happy to know I have a company like CA Mantel and Fireplace to turn to when I need to service my gas fireplaces! Thanks guys!

We bought a Caldera Jacuzzi after trying out many different styles, both while they were dry and…read morefilled up, running. Sierra provides you with privacy to try their jacuzzis so that you pick the best possible one for you and your lifestyle. Everyone there has been so very helpful, efficient, with excellent customer service. We would truly recommend them for any of your needs, if it is a jacuzzi, stove or furniture. Their costs and delivery were excellent.

They were fantastic well informed, and I really have enjoyed my wood-burning stove! The people…read morethat installed, the stove were professional and they informed me on how to use the stove. The person that came prior to the installation was amazing as he actually changed my mind on the type of stove to buy, and I'm so grateful I went with his advice.

Holy Smokes - he's the real deal. Pricing is unbeatable, but more importantly, he knows his stuff…read moreand is HONEST. The gal that answered the phone was fantastic from our first conversation, and she got us scheduled for a few weeks out. We got a call to confirm the day before, and to let us know they were on the way. Richard looked in our fireplaces and quickly said that we didn't need a sweep yet - even though we wouldn't really have known that. I appreciate the honesty, and will definitely use him for any future chimney cleanings. He will also be on my list of recommendations for neighbors and friends.

Great communication. On time. Price was what quoted even though took longer than originally planned…read moredue to older model I own. Performed sweep and service of pellet stove. Cleaned up area. I'll definitely use them again and am here to recommend to others since I won't need services again for a while. I want to keep them in business

Jason worked with Sierra Home Alternatives to drastically improve our damaged wood burning…read morefireplace into an electric insert beauty. Jason was efficient in his work of installing the unit, running power and ensuring the chimney was all sealed. It looks absolutely wonderful and we're thrilled to finally have a functional fireplace, even if electric.

January 2026. I paid to have my pellet stove and chimney inspected when I bought my home. 3 months…read morelater a squirrel fell down my chimney. Screens not checked and secured I assume. I called my service rep Eddie for an appointment to get the squirrel and repair screen. He said he would make an appointment for me and call me with the date that night. Instead he went on vacation. The squirrel died and I had to live with the smell. He called one afternoon to offer me a time slot for another patron's cancellation. I accepted. He called me the night before to tell me it would cost me $400 just to drive here from placerville to Rancho Murieta. That would not include any services rendered. I think All Pro needs a few lessons on greed and customer service. F on report card.

I recently had the 42 Apex wood-burning fireplace with Green Start technology installed by the…read moreStove Connection and I couldn't be happier with the experience. Chris and his crew arrived right on time and were professional, clean, and extremely knowledgeable about the unit, including how to use it and maintain it going forward. The installation looks great and everything was done with attention to detail. One tip for anyone choosing the Green Start technology: ask Chris to cut back the sheetrock with a Dremel tool so the box cover plate sits perfectly flush with the wall - it makes a big difference with the finished look. Overall, I'm very happy the service and would definitely recommend them.

Left 2 messages to have someone come to my house for a fireplace insert consultation. No call back…read more Way to conduct business!

Shoutout Juan for smooth and clean install. Finished in 2.5…read morehours, kept work area clean and communicated process when arrived. Order process smooth, completed in-person consultation and scheduled install, exactly what we wanted.

Honestly, this was an incredible purchase experience from end to end. The communication from the…read moresales, purchasing, and installation teams was completely on point the whole way through. Huge thanks to Juan for the fantastic work and attention to detail. Everything came out looking perfect!

Showed up right on time and got the chimney and wood stove cleaned with zero fuss, tomfoolery, or…read moreballyhoo. Short notice, too. We are very happy. Will call out these guys every year since we've got a thousand dead pine trees to burn.

This guy will give you a quote then take your deposit money and never show up. He came to fix a…read morechimney on a house we were selling in roseville and then gave us the song and dance he was in the hospital so couldnt come the next day to fix but his son would come the following day. Unbeknownst to us he also got a deposit from our realtor who found him for our repair. So he got $500 from us and from her. He then never showed nor did his son and he was very rude via conversations with our realtor. He definitely has a problem and sadly we dont expect to see our money ever. Please DO NOT USE this person he is dishonest and will take your money and run. Wish they had a 0 star review.

The guy Mark promises a free tech visit for inspection. "Fixes" your problem without discussing or…read moredisclosing any details, then harasses you to pay an exorbitant price. The problem is never fixed and they want more money but will discount the money that they already forced out of you. Dishonesty and misdirection is their main service. My home is still under builder warranty and I just needed someone for second opinion. Mark promised me free inspection. I specifically told him not to fix anything but just give me a quote and problem list with my gas fireplace. Sends a technician that has no certification or skills, talks over the phone walking the technician in Arabic. The technician tells me he fixed it, charges me $480, later to realize that the actual charge is $250. Fun part, he will only accept direct transfer via Venmo only for payment! Next time we use the fireplace, same problem. Mark tells me, upon contacting him, that there is another possible problem. But since I am a returning customer, instead of charging me $1200 to fix it, he will charge me only $780, and discount me another $250 that I already paid. Stay away from this company. Edit(03/06/2026) Your comment shows pure shrewdness and proves my suspicion of false promises and lack of professionalism and integrity. I have posted a picture of my conversation with you on yelp. And it's not 19 months old but a month old conversation for the work your incompetent technician did on November 2, 2025. Damaging my fireplace and stating that my review is false is very concerning and misleading. I hope no one else faces this. Let me know if you need more pictures of the work your company did and the damage bill from the builder.

Super nice, fast service, very friendly and explained recommended service for maintenance.read more

Dan was in lockstep with our contractor as we worked to get a new woodstove installed. He was…read moreextremely kind, professional and knowledgeable. Made multiple visits to the house anytime we needed his opinion. Auburn home and energy center is an experienced local business that does what it takes to get heating systems installed. Highly recommend.

Wow, we could not be happier with the Kuma wood insert we purchased from Auburn Home and Energy!…read more Daniel and Kim listened to our every request. The installation was painless and professional. We walked into their business and knew that we could trust them and that they would help us pick the correct product. If you want to double your burn times and deal with business that knows stoves, go see Auburn Home and Energy.