Stopped here to help mother in law, look for some things she needed. I had no plans to purchase anything. And of course I found some Christmas fabric I just had to have. And a pattern to go with it. They were super helpful. Cut fabric. And answered lots of questions we had on sewing machines. My mother in law actually came back and purchased new machine from this store. Will be back. Thanks for great service. read more

Great selection of fabric and friendly staff. Checking out has been slow 2/2 times I've gone as things seem to not be out in inventory correctly and the cashier had to double check and manually over ride things... so if you're not in a hurry it's greet! I've also been on sale days so that could be the problem too. Nevertheless l still would go back! Love their sale room so I don't feel bad if I mess up fabric! Just wish there was more nursery kid licensing selection... but that's the same at every fabric store read more

First of all I want to make sure everyone knows that this review does not reflect the quality of fabrics, the accessories or the Janome Machnes this shop carries. This review is totally about the attempted service of my Janome MB4. I took my machine in to Heartfelt Quilting and Sewing around the 19th after calling first to make sure exactly what I needed to bring. On Saturday the 21st I got a call stating I needed to bring in the RCS. I told her I called before I brought the machine in and they said I did not need it. This was my first indication things were not right as I had had my machine serviced in Louisville, and they said it was never necessary, but, I took it to them and when I got there I said are you sure you are certified to work on MB4, and they said yes. I came home and on Tuesday I received an email stating I could come and pick up my machine. When I got there to pick it up they said that it was not ready that they email was sent in error. Now mind you that this place is 45 minutes each way from my house and that is if traffic is good. I came home. On Saturday the the 28th of June I received the following voice mail from Tom at Heartfelt. ""Hi Juliana this is Tom from Hartfield quilting and sewing just was in speaking with our technician he's been working pretty much all day on your end before we're kind of coming down to it it's still not making a stitch so we've timed it three or four times it looks like that's kind of in the perfect position so the next thing is you know we're looking at the cutter assembly and hook assembly there's more internal parts that the head of that that looks like is giving a potential problem and it's gonna take much more time and parts and money to throw with this just wanna know how much you wanna put into it if you would this is my cell phone number 863-605-1655 if you don't wanna put any more money into it you know we can stop at this point or if you want us to continue because it looks like it's gonna need a bobbin case and a hook race assembly that's about $395 worth of parts and by the time we take the rest of that front had a part where all the hook and stuff is it's an additional $125 of labor so you're looking at about $645 you know where we're at right now and we're not even sure that's going to do it because of it he ends up with a bent shaft then we have to replace the shaft so there's there's a lot of lot of moving parts here if you would give me a call on my cell phone again 863-605-1655 thank you...". I was sick, because I could not figure out how they came up with that. I have always taken care of my machine. I told them I would pick it up on Tuesday. It just did not seem possible, they could not be authorized to work on MB4s. I called a place in St Pete and she said they no longer did repairs, but when they did do them, they were never authorized to work on MB4. She said the only place she knew of that was authorized to service MB4s and it was in Ocala. So I called them, got their hours and the following Thursday I drove it to Ocala. When I picked up my machine at Heartfelt I was told the machine was beyond repair. When I got to the service center in Ocala, they looked at it immediately, I went to lunch, got a call and they said it was done. Timing was off. 150.00. Beware of Heartfelt's service center. read more

Make sure to have Pat look at your machine before you leave it for service. A few weeks ago, I went in with a problem with my machine, and Pat took a quick look and easily determined that my bobbin was in wrong. Problem solved! Bought a few things and left. I came in for another problem last week and dropped it off without Pat taking a quick look at it, she was on vacation. Instead, I was charged $75 for service which was a clean and oil which I just had done not too long ago and told that I needed a different presser foot with the fabric that I was using. I can't help but feel taken advantage of dollar wise. I didn't feel like buying the presser foot after shelling out that much money just to be told I need to buy more stuff. Lesson learned, ask for Pat. Having said all this I would still come here before Joanne's for any kind of work or advice. read more

Kate you have been a great help! Love the new shop!! Big Lots of wonderful fabric to feel.. read more

Wow, what a great place to go. The staff is outstanding, so helpfull and kind. the kissimmee shop is the nicest place you can just go hang out sew they are so helpfull, you feel like your spending a day with friends amd fabric. Best of both words. read more

Heartfelt Quilting & Sewing - Kissimmee Heartfelt quilting & sewing - Fabric Stores Near Me - Winter Haven, Florida

Such a welcoming store. The ladies that work there were so friendly. I was only planning on getting my row by row items but ended up buying some 30's. I had questions about my long arm and even though I didn't buy it from them they were so nice and answered them and gave me pointers and leads for where to look for help online or classes. The store is clean and well laid out. The prices are competitive. I highly recommend stopping by if your in town read more

I bought my sewing machine and felter here and let me tell you these ladies go the extra mile to make sure you are not only happy about the products you buy but also educated and inspired as well. They have an amazing collection of fabric and tools for the beginner to the professional seamstress or tailor. Keep it up ladies! read more

The BEST!!!!! Always helpful staff, great selection, and bargains for everyone - what's not to love? We have an online quilt guild that meets there and we are treated like royalty! They also carry hard-to-find themed fabric, like golfing and seashore. always a great selection of batiks and wide backs, too. read more

I have been in both shops and they have huge selection in each store and they are both different. the staff was kind and helpful. They all seem to be having so much fun. While looking for a new sewing machine they showed me all the models in my price range with no pressure. I looked around at other locations and came back to them and bought my new Jamome just love it. They took the time to teach me how to use it one on one personal attention. Thanks Heartfelt. read more

WARNING This Store does not accept the return of the sewing and embroidery machines, software or cut fabrics. If you change your mind the same day you bought the item, no matter the price, your money will not be returned. Think carefully before buy sometime here. The Store does not comply with Florida law to 501.142a read more