Hearth and Home inspections is the second home inspection company we have used and initially we felt comfortable with the things he found and the report we received. As first time home buyers, we were completely clueless on what to look for and therefore relied on the inspector and his "expertise" to guide us. After having a number of issues with the home once we closed, we had several professionals come to our home and ask us directly if the problems we had were mentioned in the inspection report. None of the issues were and we were directed by our realtor to contact the inspector to have them come back to the house and take a look at the items the other contractors flagged. The inspector came right out, looked around and said "we won't catch everything, I'm sure there are other things that were missed." Now, I could understand if any of the issues we were experiencing were hidden or unable to be seen at the time of the inspection. However, everything was in plain sight and for a professional should have been easy to spot. We had people in our home that weren't there more than 5 minutes who pointed out things that the inspector "missed". If you market yourself as a professional and you are helping people decide on a large purchase like a home, there is no excuse for missing obvious problems. We could have negotiated on price or even requested to have these things fixed prior to purchasing the home if they had been brought to our attention. As it is, we are left paying for what the inspector missed. read more