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Heartland Dentistry

5.0 (3 reviews)
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Services - Heartland Dentistry

Cavity treatment

Dental exams

Tooth filling replacement or repair

Heartland Dentistry Photos

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Michael C Reno, DDS - New Ridge Family Dental

Michael C Reno, DDS - New Ridge Family Dental

3.6
(8 reviews)
5.0 mi

I have been going to New Ridge Family Dentistry for as long as I can remember, and so has my entire…read morefamily. Unfortunately, over time our experience kept getting worse. Every visit seemed to involve a different assistant, and I would often leave appointments extremely sore. There were even times I left with bleeding after procedures and it felt like no concern or care was shown about it. My dad also had ongoing issues with his teeth, and Dr. Reno repeatedly told him nothing was wrong and that everything was "fine." After switching to another dental office, they finally addressed the problem properly, and he has been doing much better ever since. Even after leaving the office, I recently had another frustrating experience. I called to request MY own X-rays and Pano be sent to my new dental office because I am getting my wisdom teeth removed. I was told I would have to pay $20 just to receive them and wouldn't receive them in 6-30 days, and they could not directly send them to my new dentist. That makes absolutely no sense. These are MY records, and with my consent they should be transferable without all the hassle. Overall, the service and patient care have been very disappointing. I would not recommend this office.

Care quality. Had filling for cavity and a month later excruciating pain where Dr Reno did filling…read more Went to office and told it was nothing wrong with filling MUST be something else. Referred me to orthodontist instead. Still got charged for xray and being referred to another Dr? Very dishonest and deceiving at Dr Reno's office. There is no way drs can be at fault or make mistakes? (Update) just asked for my medical records and I got charged 28$, Since when does it cost to get medical records? I'm sure if there was no issues with dentist office there would be no charge. What a scam!

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Michael C Reno, DDS - New Ridge Family Dental
Michael C Reno, DDS - New Ridge Family Dental
Michael C Reno, DDS - New Ridge Family Dental

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Heartland Dentistry - generaldentistry - Updated July 2026

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