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    Heartland Glass

    5.0 (8 reviews)
    Closed • Closed

    Services - Heartland Glass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    Heartland Glass Photos

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    Recommended Reviews - Heartland Glass

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    2 years ago

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    5 years ago

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    3 years ago

    Did a great job for a great price for my father-in-law. Wonderful job and done fast!!!

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    3 years ago

    Walter took great care of us after our dog busted out the front window to our house. Great price and quality product.

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    6 years ago

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    7 years ago

    Took my van in because my windshield was leaking and fixed it! Extremely helpful and I was back on the road with absolutely no leaks!

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    5 years ago

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    9 years ago

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    Ask the Community - Heartland Glass

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    (29 reviews)

    West Omaha

    I would give 0 stars if I could. I've emailed corporate and called multiple times…read more On 4/18 I dropped off my car for a windshield replacement and I was informed that the installation and calibration would take approximately three hours, which aligned with the actual wait time. However, the quality of the service did not meet my expectations. Upon picking up my vehicle after payment, I was disappointed to find several issues. Inside the car, the seat had been moved back, causing me to fall upon entry. The dashboard was covered in dirt and particles, presumably from the installation process. Additionally, there was an odd gap on the left side of the dash (the LEFT SIDE. Not the front seal). Externally, I observed multiple deep scratches and nicks in the paint around the windshield that were not present before the service. There was also a significant gap around the windshield, suggesting an improper fit (I had it checked out by another shop, it's confirmed to be crooked), along with gaps where the sealing should be attached, but isn't. Upon giving my interior observations to the windshield tech and your front desk staff, they both agreed that my dash just "looks like that" and did not attempt to give any customer service. The tech and the front desk staff walked back inside after telling me that "It's just how it looked". I told them "whatever" and got into my car. I called today 4/23 and The front desk woman has falsely stated that I "pushed away from them" and proceeded to allude that I'm lying about the damages and hung up on me when I called. She would not let me get any words in and kept telling me that the front seal "looks like that" and would not let me voice any of my concerns or take me seriously. I did not have a chance to discuss my exterior observations before being walked away from and when I did on the phone she kept focusing on the front seal and hung up on me. Do better.

    I booked an appointment online...reviewed the online confirmation which stated service may take up…read moreto two hours after arriving on time and waiting over two hours my car hadn't been started and I was told they don't do appointments which I stated I had upon checking in...no customer service from either receptionist

    Safelite AutoGlass

    Safelite AutoGlass

    (53 reviews)

    We recently had Safelite in Omaha replace the windshield on our Audi Q7 after an approximately 18…read moreinch crack formed straight across the driver's side at eye level. Because of the sensors and technology in the vehicle, I was honestly hesitant about using Safelite. The out of pocket cost would have been around $4,000 to $5,000, so we ended up filing a claim through our insurance. Our technician, Juda, was excellent. He called early to let me know he was overbooked that morning when my appointment was scheduled, which I appreciated. Not long after that he called back and said he was on his way. The job ended up taking about 30 minutes longer than he initially estimated, but Juda was professional, informative, and clearly took his time to make sure everything was done correctly. He worked hard to ensure the vehicle was back to normal and that all of the sensors and systems were functioning properly. I was genuinely concerned about having Safelite work on a higher end vehicle like an Audi Q7, but Juda did a fantastic job. Everything works perfectly and the installation looks great. Overall it was a very positive experience.

    Terrible service, installed a very cheap after market windshield. We went with Safelite thinking…read morethey would know how to recalibrate my windshield after installation but they just messed it up horribly. when we asked for a "warranty " inspection to fix the problem they just wanted to argue and be rude. This is a car that has very few miles. Called customer service to try to get a resolution and talked to a call center who could do absolutely nothing. We called another glass service and they told us they couldn't even calibrate the windshield that Safelite put in because it was so low quality! I would never use Safelite again !!! So disappointed.

    Heartland Glass - autoglass - Updated September 2026

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