My experience working with Cham from SuperTec to install a thermostat:…read more A friend had previously installed a Honeywell thermostat for me and it worked perfectly for 1.5 months before a fuse blew. My apartment maintenance reinstalled the original Emerson thermostat, and decided to hire a professional to complete the install. First tech visit: Before Cham installed my thermostat, my A/C was working perfectly with the original thermostat - blowing cold/warm air with no issues. After he installed the Honeywell thermostat, the heat worked but the A/C was NOT working. It was blowing warm air instead of cold. I checked and told him the A/C wasn't blowing cold air. He told me to "wait it out" and "take his word for it" that it would eventually come on. I had to leave for work, so I paid his invoice and just trusted him. When I got home at 9 PM, I set the A/C to 60F when the room was 73F. After running for an entire hour, the temperature stayed at 73F. I texted him at 10 PM to report the A/C wasn't working. Second tech visit: He came back and claimed the problem was low refrigerant levels. He took refrigerant readings with the Honeywell thermostat installed when it was 30F outside. He himself stated that refrigerant levels should only be measured when outdoor temperature is at or above 65F. Yet he took readings at 30F. At my request (maintenance required the original thermostat to be reinstalled for work orders), he said reinstalling the original Emerson would cost $100. I agreed to pay because I thought maybe there really was a refrigerant issue. I paid the $100 (now $250 total invested). He reinstalled the original thermostat and immediately the A/C started blowing cold air. I told him it was now blowing cold air. He claimed it didn't appear to be blowing cold air despite me feeling it clearly blowing cold. He had taken another refrigerant reading with the original thermostat at 33F outside and claimed both readings were "almost identical." The the A/C worked perfectly with the original thermostat and didn't work with his Honeywell installation. If refrigerant was truly the issue, the A/C wouldn't have worked with either thermostat. He then suggested I return my Honeywell and buy a new one to prove the thermostat was defective (not his installation). It was past the return window, so I would've had to buy another $90 thermostat. He said if the new one worked, it would prove the first thermostat was bad. If it still didn't work, he wouldn't charge me again. At this point, I had paid $250 and saw his story wasn't adding up so I hired another HVAC professional. Before tech started work, me and the tech tested both heat and A/C together. Everything worked perfectly. The tech installed the exact same Honeywell thermostat that Cham from SuperTec had installed (the one where A/C wasn't working), and now BOTH heat and A/C work flawlessly.

Never hesitate to get a second opinion. I understand not everyone's skill levels are equivalent but…read morein the course of 3 months and several repeat visits and upwards of $1500 paid out to this contractor the true problem was never addressed. He then suggested either a complete rewiring or a new unit (trying to force us into a new unit as he claimed rewiring parts wouldn't be able to be sourced. Our regular HVAC tech confirmed that it was a simple fix and the furnace has plenty of years of life in it as it's only an 8 year old unit.

We had to replace our furnace and air conditioner and we had wonderful service from Northland…read moreheating and cooling the owner came out gave us a quote and a very good price and we signed up to have them service us when needed. The men that came out were very helpful and polite, I highly recommend them. Mary Hickel

Northland responded to my questions and request very promptly and professionally. I had also…read morecontacted another heating and cooling place that took a week and a half just to return my call. Northland returned my call within a day, and when we made a decision to have them install our new HVAC system they had it done the next day in about four hours. The installation guys, Caleb and Jake were professional polite and neat. The furnace looks great. They cleaned up after themselves. They took away all the trash. The only way you could even tell they were here was the house was cool again lol. if you're looking for HVAC work, I highly recommend these guys I feel like I got a great deal and the work was well done

All of the technicians who have come to my house to either install or maintain my generator were on…read moretime, professional, and efficient. I feel lucky to know the kind and capable people at Aire-Flo. It's a great company with affordable rates.

I needed the yearly maintenance on my Generac. I called on a Thursday afternoon,…read moreGot scheduled for Friday. Friday morning the tech was here and went right to work. I went out to speak with him, he explained what he was doing and even updated my firmware For the weekly test cycle. He checked against the records from the 2022 visit Aire-Flo did not originally install my generator, but take care of it as if they did. When time for the yearly check, will definitely schedule with them again! No issues on my end.

Superior service and quality work. Love Scott And his attention to detail ! Stay away from the…read morebig commercial HVAC !

I switched to KNOW Heating after using a big name company that I did service with for almost 10…read moreyears. The big name company with fancy commercials on TV And took monthly service amounts to "make it easier" for me. 2 years ago they said that I needed to replace my ENTIRE air conditioning unit that they had been servicing for almost 10 years. The unit was only 11 years old at that point. They tried to sell me a new one for $9k !!!! I decided to get a second opinion and had 3 different companies come to check the unit. THERE WAS NOTHING WRONG. They said someone had loosen up a valve and all the antifreeze was gone. Needless to say I was almost the victim of fraudulent business practices. I dropped my contract and have been with KNOW ever since - you WILL NOT find a better HVAC company with amazing customer service and integrity. Ask for Scott! I have referred 5 people since then and they all love the service.

I've used Bob at Ameritron twice to get my 24-year-old furnace/AC working after another company…read moretold me that they weren't willing to fix it again and instead wanted me to replace it. Both times Bob was prompt, thorough, professional and kind. Recently I called him because of an issue with my water heater. He listened to my problem, asked some pertinent questions and then told me that he doesn't work with water heaters anymore. But he affirmed my "diagnosis," told me why it wasn't critical, and then explained exactly what I should do to solve the problem in a way that would save me at least $200+. And that, my friends, is how you earn customer loyalty. Sometime soon I'll have to replace my furnace and AC and there is no doubt that it will be Ameritron to whom I give my business.

Don't hesitate to reach out to Tim!…read more He was a stand up guy who walked is through or options and then secured us there best deal. He came out right away and had our new furnace installed with very short notice. Super professional, respectable and definitely recommend!

This is my second call on Tim. So I'm a repeat caller. Tried to make an appointment but he's booked…read moreup and can't see me until afternoon. I've explained my issues and since he can't be in my house that soon when I called. He suggested for me to do something and to my surprise it worked. My heater kicked in and back to normal. Thank you so much Tim.

Alex came right out and helped us with a job we had issues with from another provider and gave us a…read moresecond opinion as a professional courtesy. Even though we offered he would not accept any money. We were flabbergasted by his professionalism. We will use him next time.

A very professional company that did an excellent job of replacing our air conditioning unit…read more We are very happy and now very comfortable. Thank you.

Great service and price. Mike was one of the best technicians I have dealt with. Very professional…read moreand very knowledgeable. He is willing to go above and beyond. He drove across from opposite side of town on a Saturday to do the repair and was quite reasonable in his repair charge.