I did not plan to spend the night, just stopped in to use the lobby amenities…read more Service was tremendous. Front desk was very kind and helpful

We went to visit family in Raton and, to be honest, didn't expect much from such a small town…read morehotel. But this Best Western was really quite nice. The rooms were clean and modernized, plus you have an interior door that takes you inside a fully enclosed open space with a swimming pool and huge seating space to hang out in. Breakfast was quite good and the staff were outstanding. This will be our spot from now on when traveling to Raton!

I booked the Raton Pass Motor Inn based on their online rating and the price. When we walked in the…read moreoffice to check in, we did not realize that we were going to take a step back in time. It IS cool! I learned to type on a manual typewriter like the ones they had on display in the office. Our room was great and I loved the firm bed. We got to know Mike and Brandy (the owners) over the five (5) days we stayed there. They are dedicated to ensuring your stay is great. As far as I am concerned, this is the only place to stay in Raton, NM. We'll be back!

Absolutely amazing vintage motel. If Raton NM is your overnight destination, or if you decide to…read morestay a while the Raton Pass Motel is awesome. Very, very clean rooms, wonderful beds, affordable, nice continental breakfast, grills outside, Michael and Brandi owners are wonderful owners. A vintage throwback with a fun atmosphere in the rooms and lobby. You will not be disappointed.

Amazing ambiance good for family's I loved the breakfast and the apple juice some places for…read morebreakfast were on the balcony with a beautiful breeze and view the room was very pleasant and quiet couch bed was very comfortable I would recommend this place

We always stay here when traveling to Colorado. Probably at least 10 times over the past 15 years…read more Always clean and well kept. This did not get a 5 star because of the breakfast situation today. My daughter and I went down at 8:25 knowing that breakfast hours we until 9:30. There was 1 cinnamon roll left in the container and I took it knowing more would come out with an hour left. Well that didn't happen. I even asked and saw several other people ask about more cinnamon rolls and biscuits and gravy and was told no there would not be more put out. I know one mom with small children was disappointed and then the muffins ran out too. If breakfast is posted until 9:30!then all items should be available until then. Or at least about 9:15 then start cutting it off. I think the employee wanted to get everything cleaned up and be out of there by 9:30.

What a convenient, lovely, and accommodating business!…read more With a new job in Colfax County, I needed extended-stay housing for the off-peak fall and winter months. The manager of a hotel chain in the area was constrained by corporate policies and couldn't help. Even so, she recommended I speak with the owner of the nearby Robin Hood Motel. That quick referral to a friendly competitor said so much about the values of the City of Raton and the collegiality among the region's business owners. I felt relieved and reached out as suggested to the Robin Hood Motel's owner. The owner came up with an especially affordable rate for the off-season months. I feel utterly relieved to know this housing option is available not only for me but also for others who may join the regional workforce.

Really neat little classic Motel. Rooms are really clean and tidy and the staff is super…read moreaccommodating. They are pet friendly and have a nice spacious area for walking around and taking care of business. Big plus is a good Steakhouse Restaurant right next door. Definitely adding the Robin Hood as a regular stop on our trips to Colorado.

Booked this through Priceline because it showed it was a 4 star hotel. When we arrived, it looks…read morelike it needs to be demolished. Very unkempt, overgrown and pretty sketchy looking (pics attached.) I tried to get a refund and, when confronted that it shows 4 stars on Priceline but 1 star on Google, the host said 'it's a 4 star hotel to us' so...total d!ck move. No refund, not worth taking to small claims court for breach of contract and bad faith negotiation. ***DO NOT STAY HERE*** Don't make the same mistake I did

We've been staying here once a month for over a year. It wasn't the cleanest place but it started…read moregetting better towards the end. We stayed there in august and my husband ended up with bites all over his body. We mentioned that there were bedbug's to the housekeeper. She said o ya all the rooms have them. After that we NEVER went back!! I still go to Raton at least once a month but I make other plans for rooming. I want to advise people that there are bedbugs in this motel! Stay at your own risk!!

Stayed here February 2025. $152 for one night…read more Needed a room for one night to just sleep in for 10 hours while I meet up with a friend, so I was trying to not be picky. I did the online check in option which was a little confusing as they made it seem mandatory, but it is not. The benefit of it though is that we were checking in late around 10pm and you can note it. Check in was easy and the women behind the desk was very friendly. We had an issue finding my reservation, but it was because I had already checked in online. For it being almost 10pm she was in a great mood! :) They were doing a lot of construction which was an eye sore but maybe it will improve the outdated style. The room was basic. Bed, shower and couch. On a cleanliness factor it was around a 6.5/7. There were stains on the floor and a few dust piles but nothing obscene. It did the job while we slept for a few hours. It seemed to be basically empty with a few other cars in the lot, so we didn't hear anyone. It did seem a little run down when it came to the broken laundry food, and the vending machine rooms being fairly empty. Enjoyed the fact that they had a continental breakfast. It had some juice options, waffle maker, fruit yogurt, coffee, bagels and toast. Wish they did have something with protein like hard boiled eggs, a tea option would be nice too, but it did the trick. Overall, 3.5/5 stars. I wouldn't choose to stay here for more than a night maybe two but in a pinch it all worked out.

My room was dirty. The floor was filthy. I cleaned it with a towel, found hair in the shower and a…read morebloody booger on the toilet paper holder. The staff only apologize and asked if I wanted my receipt. Buyer beware.

This is not a place we would have stopped if I had not read the google reviews first…read more This place was clean and nice, not fancy but nice. we would definitely stay here again.

Honestly, the people that work here were SO nice I am literally trying to find a reason to give it…read moremore stars. Very courteous and friendly. But here's where they fell short: 1. TERRIBLE wifi. I could only get 2 mbps no matter what I tried. 1st world problem, I know, but for $91.00 a night...? Just saying... 2. $30.00 pet fee for a room that hasn't been renovated in 40 years, including a dilapidated floor that is coming up in chunks so bad it cut my toe! I get a pet fee if there is a floor to be damaged, but room 121 is way past protecting. 3. My room shared a wall with an abandoned meeting room or office of some kind, and there was a door between my room and that "storage area" that had the keyed lock on THEIR side. I propped a chair against it and hoped for the best. The place is old and tired, but the room was clean and quiet. And like I said, the folks that work there cool, which helps. BUT, $120.00 a night (including pet fee) for a room with rotting floors, a door that doesn't lock, and an antique a/c unit that sounds like a B-52 engine is a bit much to ask. Hope they get some of that Howard Johnson money and get her fixed up.

Took on a side job helping a family relocate to Colorado Springs on the weekend of January 21/22nd…read more After 18 hours driving the Penske moving truck, I stopped here to get a few hours of comfortable sleep. It had recently snowed, so the parking lot was a winter wonderland. It was late, around midnight - but the doors were open and the manager (or new owner maybe?) Pete was very welcoming. Got set up with a room for just over $80 bucks. The room was small compared to most hotels, and dressed with basic furniture and bathroom amenities. It was clean, the toilet worked, and the memory foam mattress made me feel like I was in heaven. I slept for 7 solid hours. No outdoor noises, no upstairs stomping - frankly no complaints during my short experience. Pete even let me park the loaded truck in front of the office for mental security. There is currently no breakfast offered (Pete says it's in progress) and no vending machines or snacks/drinks available in the lobby. There are some gas stations and restaurants nearby, but I didn't have the energy to deal with walking in the ice/snow that late... Overall it was an easy go-to for a quick restful visit. With a few room upgrades and the soon to come breakfast, I think this place will have some potential. Pete is very friendly and the chick working alongside him had really cool hair.

The Wyndham chain needs to look closely at who they share their name and reputation with as this…read moremotel does not meet the Wyndham standard I am accustomed to finding when I am traveling. The staff is very friendly but that does not make up for a room that is damaged, with floors that have not been cleaned. The ceiling had a previous leak or damage and the repair was by a handyman and not professionally done. The bathroom door had a 4 inch hole in it on the back side and the general condition of this property is "fair". There was old dilapidated furniture stuffed into the hallways under the stair cases that appeared to have been there for some extended length of time. The internet connection did not work as the password given was not correct. I visited the office 3 times to resolve this issue (had to go to the office as the room phone did not function - safety hazard!!)....and the best the office could tell me was to check with some of the teenagers who had just checked into their rooms....they could not get it to work either. I paid $145 for this one night stay....should have been 50-60 at most. The overall condition of the property on the exterior was unkempt and run down looking....will not be staying here again. Whomever is the area oversight manager for Wyndham should really take time to inspect this property before advertising it.

1st room bed sheets looked dingy, yellow. Requested a switch 2nd room smelled like a chain smokers…read moreplace sheets looked cleaner carpet in both looked dingy. Had decent indoor pool and hot tub could use cosmetic updates. Hotel worked if you're in a pinch and need to lay over for the night and only thing available! Otherwise updated and run down.

Worst hotel and they charged our card 3 times!…read more First impression was was that the room was dirty. Then we had a DOG barking in the room next to us(sounded like a chihuahua) so we asked to change rooms. We told the girl at the front desk and she moved us upstairs and as soon as we got upstairs it smelled like burnt popcorn and the people across from us looked like they were living there with their door open playing video games and had their tv extremely loud that we could still hear the tv with our door closed and they eventually closed their door ....you could still hear it. So we told the girl at the front desk that we were leaving and going to another hotel (we were extremely nice about it bc we didn't think anything was her fault, but she seemed offended)....Well she ended up charging our card 3 times.... Dealing with the bank now to get the charges taken off. Everything about the hotel was gross and we do NOT recommend staying here. Go across the street!!!!