Disgusting bugs and dead stink bugs in the curtains. TV remote didn't work, replacement remote…read moredidn't work either. Outlet plug on lamp didn't work. But the maggots in the coffee pot was the worst. No elevator. The railing at the staircase was sticky and filthy dirty.

Look future guests at the he dirty and ripped comforter that is held together with a safety pin and…read moreit only cost me 100.00 at 1:00am in the morning! Ugh! Disgusting! I can even see the filling inside of my comforter! When I called the front desk she insisted on coming to see before I get a clean one. So I get dressed and allow her inside where she took pictures and commented " it's probably just coffee". Coffee from when and does it even matter? It's dirty! She could not find a words to tell me about the other stain. Agreed that the safety pin and ripped comforter should have been thrown out. She proceeded to go to the laundry room to get a clean one ( because they don't wash or change them daily ) which is I don't sit or sleep with them but sadly, besides the sheets, that was the only covering, no sanitized blankets in the closet area. The one she brought back was laundered as she apologized for it being wrinkled. I used more lysol spray to disinfect it but just didn't feel comfortable. Blasted my heat, put on sweats, socks, and hoodie and slept atop the sheets. I called corporate, what a joke! I will spare you the details. We will see what the manager says Monday as she doesn't work on the weekends, I'm told. Why stay here you question? There were no other hotels within 50 miles of where I was visiting, with availability due to Mothers Day weekend. Oh, I forgot to mention that I was given a handicap room and I'm not handicap. And no, they were not full to capacity. So on 5/10, I spoke with the ice GM who credited my card 40%. I'm still waiting for it to post on 5/14/21. Something interesting. I mysteriously had bites on my skin Sunday morning on my leg, ankle, thigh and navell. I'm pretty sure that its because of bedbugs! I did saturate my mattress with lysol but I guess I missed something. Never ever had I experienced bites at ANY Hilton. So, I burned my luggage upon return to not infect my home! Ugh! Nasty! Don't ever stay there!

Do not stay here!!!! After one night at "American Inn" my 2 year old is COVERED in bed bug bites…read more Its Sunday but I will be reporting them to the health department first thing tomorrow. Absolutely unacceptable.

Christa has been our check gal for the last 4 years while visiting the Berry. She amazing and…read morehelpful. The rooms are clean and well maintained. Our suite slept three comfortably in two queen beds. This was our last stay here because we will no longer be visiting since our daughter has graduated 2026. Stay here!

Staff was very friendly, was clean and comfortable, but with paying $200 it's the small things that…read morecount as well. The shower regulator was covered in lime scale so when plunger was pulled, hardly any water came out of the shower head. And the shower dispensers were falling off the wall. Could not hear neighboring rooms but outside noise was loud all night with the factory next door.

The room smelled a big when we first got in, but they put us right by the elevator, the AC was…read moresuper cold, the bed was fairly soft which I appreciate, plenty of fluffy pillows, and the coffee machine downstairs was fantastic. All the different kinds of sweeteners and they have sweet cream, half and half, French vanilla, and hazelnut creamer. Individual cup coffee makers that grind the beans as you wait on the cup. The breakfast is great too! Turkey sausage, pork sausage, cheese omelets, really good sausage and gravy with biscuits, a very cool pancake maker (it makes two at a time but one is small) instead of having to wait on waffle makers. I'm pretty pleased with this stay!

I stayed here while in town for a wedding since it was the closest hotel to the venue. The staff…read morewere very friendly and helpful at check-in. I had originally booked a suite, but the first room smelled smoky--almost like an overheated vacuum cleaner. The second room smelled strongly of smoke as well, but since I needed to get ready quickly for the wedding, I decided to let it go. To their credit, the staff handled the room change politely, though it almost felt like this was a common issue. Unfortunately, the hallways smelled like marijuana, and there was a lingering "smoking theme" throughout. The carpets felt damp and the rooms were noticeably humid, which made the overall environment less comfortable. While the hotel itself was reasonably clean, it's clear that people are smoking inside, and the property could benefit from better air filtration or moisture control in the rooms. On a positive note, the continental breakfast was much nicer than expected, offering a full hot breakfast rather than just the basics. Overall, I don't feel the stay was worth the rate I paid. For under $100 a night, this hotel would have been acceptable, but at a higher price point it fell short of my expectation.

Mind blown!! I was thinking we'll it's a podunk town,…read moreexpectations were low. Boy was I wrong. Insanely clean, white linens, super comfy bed, love seat was so comfy. Light switches and charging on headboard. Nice TV, desk... I mean I was expecting a lot less for the price. Shower is perfect, except it's a bit slippery, I stood on a hand towel. It's quiet, clean, safe and the staff are so sweet and respectful. I wish I would have gotten pics but I was so tired.

I booked a room here based on reviews on tripadvisor. The main problems I have are that there are…read more cigarette burns on the bedspread and the bedding is just old and needs to be replaced. There was a hair on one of the pillows. A major problem is that the door lock does not seem to work. I'm only here one night so I'm not going to deal with that and there is a deadlock. On the up side, the staff seem very nice, and there is a microwave, fridge and coffee maker. Just overall not as clean and updated as some of the reviews had indicated. A bunch of sticky stuff in front of my door. Please do some power washing.

We weren't notified the elevator wasn't working when we booked. The key cards to your door would…read moresometimes work and sometimes you had to stand outside your door for 5 minutes trying to get in. The room refrigerator didn't work. It couldn't keep drinks cold. The staff was rude and seemed to enjoy us being inconvenienced. Never again

Nice clean hotel in Forest City, NC. Rooms are modern and clean, staff is friendly and helpful. I…read morerecommend this hotel. One suggesting to owner- empty the trash bins in front of hotel more often. We stayed 2 days and the trash cans were overflowing the entire time. Why is this so often neglected?

I was staying at a different hotel a distance away (in West Columbia), but I came here several…read moretimes to meet friends over the last weekend in June. I would have stayed here but there was limited availability and the price was more than I wanted to pay. Apparently, there was a Morgan Wallen concert at nearby Clemson University that same weekend, as well as other local events. The main lobby area was nice and cozy with lots of seating. This hotel has a nice indoor pool. The breakfast area looked nice as well. The front desk staff was very friendly. I would love to stay here in the future should I return to this area.

Rooms are small. Bathroom door wouldn't shut & lock. The sink was so stupidly designed it was hard…read moreto use, like the they bought the cheapest tiniest faucet imaginable (almost couldn't even wash your hands). Breakfast was good as far as hotel breakfasts go.

The room was sparkly clean, and the beds were some of the most comfortable I have ever slept in…read more Chance, on the front desk at check-in was wonderful. He was friendly, personable, welcoming, and shared some great information about local places to eat dinner. The included breakfast was mediocre. There should have been some fresh selections, considering the cost of the rooms. The breakfast hostess was also very welcoming and helpful. Their employees really made our stay wonderful. However, I would caution you about their ACCESSIBLE rooms. They are NOT for those of us who are physically disabled. They would not probably not work for many "senior citizens" either. We booked an " accessible" room with two queen beds. The beds were impossibly high to climb into. I am pretty mobile and access was terrible. If you were in a wheelchair, it would have been impossible. The toilet seat was about 8 inches off the floor. My athletic travel companion struggled to use it because it was too low to get off of. Again, if you have limited physical strength or use a wheelchair, these rooms are NOT ACCESSIBLE. I think the Hampton Inn should be more honest in their advertisement of available rooms for the differently able.

Great service and welcome from hotel staff, nice hotel with the usual Hampton amenities. Will…read moredefinitely be back!

The absolute most disgusting room I've ever booked. The bottom of the mattress of the sofa bed had…read moreseveral stains appearing to be both blood and urine. There were several places on the walls with some sort of dried splattered something. The carpet was dirty. Absolutely nasty.

Place has gone down hill. The pungent smell of cat waste fills the air in the morning parking lot…read more Morning breakfast is sparse. The cleaning standards are very low . When I plugged in my electric razor, cockroaches came out the socket. (See picture) . Won't even talk about what my blue light found.Had to stay here because of company corporate lodging. Never see owners on property. Employees up front desk with exception of one, don't had very good service skills. Try to reserve a certain room. You will not get it. Place use to be respectable.