I love HUA! I have dealt with them twice in the past for adoptions and am in contact with them regularly to check up on animals of interest. In my first experience I found a small, senior cocker spaniel on petfinder.com and feel in love instantly. She had been a puppymill dog for the first 8 years of her life and was taken to the shelter in the trunk of a car, she just broke my heart and I had to bring her home. I followed the link to the website and applied to adopt her; I received an email within the day, went to on have my reference checks done and worked with the staff as to how to have a home inspection done, since I live in north western Ontario, Canada (14 hours from HUA). The process was very quick and within a week and a half I was planning a road trip to pick the little sweetheart up. The staff at HUA were more then helpful throughout the process, answering all the questions I had, conducting a cat test to see how she would fit in with my fur family and even arranged a place for me to stay when I did the drive to pick her up. I swear the adoptions coordinator does not sleep, regardless of the time I would email her I would receive an email back, at times almost instantly, especially on days surrounding the adoption. I must admit when I did get to the shelter I was a little confused as to where I should go (I arrived at night and for those of you who have never been there rural Nebraska at night is not only pitch black, but terrifying), but once again the adoption coordinator returned am email within minutes to help me out. The morning of the adoption I spent some time in the front office chatting with one of the founders of HUA and meeting a few of the office dogs, one in particular caught my attention (I wish I had of asked for more information on him, he was a special boy with some socialization needs to help with his aggression and had some scars on his face), him and I sat together and snuggled while I chatted and all of the paper work was organized and my little girl was brought down to meet me. I was amazed when I met her, my heart was instantly hers, she was beautiful and had such a bounce in her step. A volunteer brought her in and put her down on the floor, she walked up to the HUA founder for some pets and another staff member who called her by name and quickly turned around to meet me, almost like she was saying thank you and we were on our way. I was amazed that at a shelter with over 400 dogs at any time the staff members still knew everyone by name, their story and exactly how they like to be talked too/pet/walked, etc. After the adoption I received emails from the staff to ensure she was settling in nicely and that she was as happy and can be. HUA and I were in contact monthly until her passing this past December. In April of 2012 (about a year after my first adoption) I was in contact with HUA again to adopt a male cat. Again the staff were more than accommodating and met me in Iowa to help cut down on my drive. I also helped to transport another canine to his forever family who happened to live on my home. They bend over backwards to help transport animals to their forever families and are absolutely amazing at everything they do.
Why would Canadian hours away chose to deal with a shelter in a different country? In my opinion they do everything in their power for the animals in their care and anything they can to help those in need, they are a no kill shelter and have saved numerous lives. Unlike many shelters they ensure the pet is a proper fit for the family and require the pet be returned if you are no longer able to care for it. I personally will be dealing with them again in the future once my home and heart are ready for another little, silly, floppy ear cocker spaniel bum. read more