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    Heartwood Arbor Care

    5.0 (5 reviews)
    Closed Closed

    Get a quote

    Response time

    4 hours

    Response rate

    100%

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    Your project with this business is eligible for coverage up to $2,500 when you hire through 'Get a quote.' Terms apply. Learn more

    Services - Heartwood Arbor Care

    Tree planting

    Tree pruning or trimming

    Tree stump removal

    Heartwood Arbor Care Photos

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    Recommended Reviews - Heartwood Arbor Care

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    2 months ago

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    Zach L.

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    4 days ago

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    Zach L.

    Thank you Gina, we appreciate you guys!!

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    2 months ago

    Quick response, next-day availability, great communication and customer focus, thorough work and full cleanup. Would recommend!

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    Zach L.

    Thank you Jesse, appreciate the work!

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    2 months ago

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    Zach L.

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    2 months ago

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    Zach L.

    Thank you Derrick! Glad we got the dying Maple tree take care of

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    Ask the Community - Heartwood Arbor Care

    NW Tree Work

    NW Tree Work

    4.3
    (29 reviews)

    Arrangements were made with John, the owner, to remove my oak tree together with the stump. John…read moreworked together with his young crew, and they completed the task quickly, safely and professionally. And the price was very reasonable. I was impressed and couldn't be more pleased with NW Tree Work.

    I contacted NW Tree Work based off all the fantastic reviews here. When initially meeting with John…read moreI was told that the project would be done within an hour of there set date. The project being a tree removal, as well planting within a foot away (due to sprinklers only being able to reach so far). With that being said I had set a time and date with them to do the job. I ordered the tree for delivery the day prior, but once the day came for the job it was a no show. Concerned, I contacted NW Tree Work to see what was going on. Turns out they are short staff. I'm pretty reasonable so I go ahead and try to reschedule. This time, I'm told the job is more complex so a new date is set. Once the new date rolls around, again, no show. At this point I'm constantly contacting NW Tree Work to the point they are reading my messages but not replying. I have to call every single time to get a hold of someone, to which I'm told I will get a reply later in the day, and to which I don't. It takes me contacting each day to try and reschedule only to be told a date the project will get done by and for someone to not show up. Big waste of time. On top of that, when speaking to John he assured me the prior weekend he'd get the job done and not only that move the tree out of public view and water it so it's okay. Sadly, none of that ever happened or came into fruition, the trees flowers started dying off due to it not being properly taken care of which it would have been had it been planted as planned. Ultimately this lead to a lot of back and forth. Whether its short-staffed or health related issues, telling a customer a date you're going to get the job done and continuously bailing is not the right response to do. The kicker was John calling me later that day to tell me how to give more trust and understanding to professionals and how delays happen and it's all normal. How about building that trust with customers first by not bailing on them multiple times over and over again, then we can have that conversation. Aside from all the negatives, I can give them credit for at least reimbursing me on the tree (though they only would if they ended up taking it). I'm not typically one to leave reviews, but I think it's important for anybody else on this platform to be informed with what potential risks you have working with certain companies. Emotions aside, this is just my personal experience with the company and for that I would not recommend them moving forward.

    Heartwood Arbor Care - treeservices - Updated July 2026

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