Met with Dr. Dekriek. Not only he was very friendly, but also a knowledgeable specialist who cares…read moregenuinely about his patients. Thank you!

Only Rating a 5 because I can't rate it a 10. Came with Dr. DeKriek for a hearing test but with…read morethe test had a very special criteria and Dr. Dekriek didn't say no to me even though it was something very new to him. He figured it out and continued to help me and was very detailed with the explanation for everything making it very easy to understand. His customer service is the best I've experienced so far and will definitely be coming back if needed no questions asked. You won't regret coming here at all

Kind and understanding , my mother was fortunate to get hearing aids from here. I recommend A…read morefriend and she was very happy with her hearing aids. Sometimes they have hearing aids that perhaps some patients return so they get upgraded new ones. This saving some money. They are very understanding to everyone.

My experience was great at Fullerton Hearing Center. Honestly, Kelly at front desk was the kindest…read moreand nicest person ever! She answered my calls with care and followed through with any concerns or questions. She was always pleasant & welcoming. Unfortunately, I decided not to keep the hearing aid. However, I must say that I was appreciative of the fact that the return was within the grace period and no problem getting a refund. I will miss Kelly, though.

Audiologist and staff are very nice, however, beware of the cost of the top-of-the-line hearing…read moreaids and the ability of the user. My elderly mother w tremor and cognitive decline was sold $8000 hearing aids and was never able to use them properly.

I noticed the sign outside for a FREE hearing test at Ascent Hearing Center and decided to stop in…read more With hearing naturally declining as we get older and after years of wearing a headset for work, I figured it was time to get mine checked. I walked in on a Friday, and although their technician was out for the rest of the day, the receptionist quickly scheduled me for the first available appointment Monday morning. The process was smooth from start to finish. I filled out a short evaluation form, and the actual hearing test took less than five minutes. The staff was warm, welcoming, and professional. The technician also took the time to share helpful tips on how to preserve my hearing, which I really appreciated. The office itself has an inviting waiting area, and there's convenient parking available in the back. Overall, it was an easy, informative, and positive experience; definitely worth stopping by if you've been putting off getting your hearing checked.

Ascent Hearing is the place to go for all your hearing needs! Sam and Barbara make you feel…read morespecial. Sam truly listens to your needs and helps you get your life back! Barbara is sweet and cares for you every step of the way! They carry a variety of products and help you find the right fit for you! Hearing aids are not cheap but they make sure you get the right one for you needs and it is worth every penny! I went with a pair of hearing aids from Starkey and they gave me my life back. I went from constantly going "huh" to being involved in conversations again. My hearing was so bad I could not hear my son very well anymore so having conversations with him was difficult. The first time I heard his voice with my hearing aids on brought me to tears, I now have conversations with my son everyday and hear every word! The biggest surprise was how well they filter out background noise! One night I came home and I heard an owl hooting over everyone talking. It had been years since I heard owls near my home and I thought they no longer visited near me. I was wrong, I just wasn't able to hear them anymore! The hearing aids that I got from Ascent hearing gave me my life back! And now I get to have a great conversations with Sam and Barbara every time I go in for a check up!

I love this place. They have saved me a lifetime of being hard of hearing…read more If I knew it was this easy, I would have done it long ago. The staff has changed, but the service is excellent.

I received good service & an excellent type hearing aid , a slim Protek hearing aid. Brian did my…read morehearing test & answered my questions. I went to him six weeks later for cleaning & a checkup on my aid. Brian is a great & friendly audiologist. Very professional. He hooked up my aid to my cell phone so I can hear cell music. News, movies, cellphone call more clearly so far a great experience. Will be back for check upon 41/2 months. My hearing experience has improved . The slim model stays in my ear.

This provider really knows his stuff. He was the third specialist I consulted for hearing aids, and…read moreit was clear he has a strong technical grasp of the subject. He's kind, polite, and professional, and he took the time to walk me through every step of the process. Even though the appointment ran late--and he knew I wasn't ready to make a purchase--he continued to answer my questions patiently without ever rushing or pressuring me. It's a smaller practice, but that translates into a more personalized, white-glove level of service with excellent attention to detail--something you don't always get with larger chains. He carries a wide range of brands and is flexible in his approach, even offering the option to purchase hearing aids without a bundled service plan. He's also willing to work with you to find the right product at the right price. I highly recommend him.

First time meeting JuneSoo. Easy to work with. Answered all my questions. Spent quality time with…read moreme for my hearing test, hearing aid and demonstration. Explained every question I asked. No pressure to buy. It was a very good experience

Took my father in law for a hearing evaluation. Very professional care and Monica Jaime was great…read more Speaks Spanish and had an excellent manner of interacting and addressing questions and concerns. Would definitely recommend.

Expertise! Caring! Clean surroundings ! Knowledge and professionalism! I met the most caring,…read moreknowledgeable, kindest hearing expert at Whittier hearing center. I am a healthcare professional of 41 years so I know what I'm talking about. Jessica Paz is the best person I've ever encountered to guide me through a new process. She's so confident, and at every single step made sure I was comfortable and knew what was going on. She was attentive to every single thing! When I met Jessica this was all new to me. She cared about my comfort, I had very little knowledge, she explained everything in a way I could understand. And I'm an old senior so I need a little extra encouragement and teaching. She even wrote things down for me, very reassuring! If you need to get your hearing checked, or equipment to do with hearing, Jessica Paz is your expert!

Excellent experience with Dr. Kun and her team! Dr. Kun is highly professional, knowledgeable, and…read moreclearly passionate about helping her patients. William was welcoming, efficient, and made the entire process seamless. It's rare to find a team that combines expertise with such genuine care and professionalism. I highly recommend this office for all audiology needs!

First of all, I want to give out a huge thank you and shout out to Valerie Kun and William for…read morehelping me out so much since day one. They were so helpful and kind to make sure I get the best care. I've had one hearing aid for the past 8 years due to not being able to afford a repair or new hearing aids for both ears. Valerie asked a lot of questions to see what was it like with my daily struggle of having one hearing aid, not being able to hear well with other people or being in a big loud environment. She made sure to help me find a good hearing aids that works out for my budget and also the style of hearing aids for my liking. She went through above and beyond to make sure I'm good and I truly appreciate that I feel comfortable and welcomed every time I come in and look forward to do my appointment with her. For the past two weeks, I couldn't get over of how much I love my new hearing aids and seeing how it really makes an impact in my daily life of being a working mom. I am truly grateful for her and she's the best person to have as your audiologist. I would give Kun Hearing 10 out of 5 stars if I could. Thank you Valerie and William!

I received my first set of hearing aids a year ago and had a great experience. Holden Brito-Baker…read morewas nothing less than professional, kind, and caring. He explained everything, made adjustments, and helped me get over first time jitters. I've got an upcoming appointment with him and am looking forward to it.

The reason I was at this office was a referral from my medical provider because they did not have…read moreany earlier appointments and vendored out the service to HearUSA. I will assess my impressions and factual events of my visit to this office. I have gotten out of practice of checking an organization on yelp prior to going to a company and after the fact, has noticed this office has a very low rating. There are other HearUSAs in area with much better ratings. Parking was very convenient, ample spaces. The office was pleasant, good seating, uncluttered and the person at the front desk was polite and professional. While filling out the forms another staff member came in to assist the front desk person with the computer/program (unsure which) as the office was having technical issues. Upon completing the paperwork, Claudia Morales - Hansen, the technician who would be conducting the hearing assessment was nothing less than professional and personable. She explained everything she was going to do and began the process. Just about the time we were ready to begin, a very loud gentleman entered this booth, already occupied by myself and Ms. Claudia announcing, "Supervisor" and proceeded to remove my left earplug to reinsert it painfully into my ear. In my opinion, whe Ms. Claudia placed the right and left plugs into my ears it felt fine, and well placed. Needless to say, I was appalled at his entrance and the fact that he seemed to "undermined" Ms. Claudia's role. He then left the booth/room as abruptly as he entered. Long Story short, Ms. Claudia graciously proceeded explaining she was an "apprentice" and he was checking her work. I am a 30 year Human Resources professional and have never seem such a rude, insensitive supervisor. In my opinion he performed poorly, hurting me in the process. He needs more training on how to supervise and customer service. I now understand why their company ranks so low and I think Ms. Claudia deserves an apology from Mr. HOLDEN BAKER-BRITO.