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    HearUSA

    1.0 (1 review)
    Closed 8:30 am - 5:00 pm

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    3 days ago

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    Accurate Hearing Aid Center

    Accurate Hearing Aid Center

    5.0(22 reviews)
    0.8 mi

    I cannot say enough good things about Lori Esposito at Accurate Hearing Aid Center on Beach…read moreBoulevard in Huntington Beach. She is caring, compassionate and very talented. I started wearing hearing aids about three years ago. I was told by my original audiologist that I have a very narrow left ear canal with a sharp, tight turn. He fitted me with the smallest dome he had, but when he inserted in my ear, it was just too painful to wear. He put an extra wire on the hearing aid which enabled me to wear it while it rested just outside the ear canal. It wasn't great but was better than nothing. I always worried it would fall out of my ear and I'd lose it. I was told a custom ear mold would solve my problem. Late one Friday afternoon, my audiologist put the mold material in my ear. I don't know if it was left in too long, or because of the shape of my ear canal, but the material hardened in my ear and he couldn't pull it out. Since my ENT's office was closed, I went to the ER, and they were also unable to pull it out. It was so painful when they tried! On Monday, I went to my ENT's office where his PA attempted to remove it. It hurt so much that I was near tears. About a week later, my ENT surgically removed the rock-like material that was about the size of a marble. For two years, I wore the hearing aid resting in my ear held with the wire. I was afraid to try another custom mold. I decided to change audiologists and I met Lori. I asked if she could make a mold that would hold the hearing aid in place but not inside my ear canal. After hearing my story, she seemed a little reluctant to take me on. But she said she really wanted to help me and she thought she could do it. The custom mold fits perfectly and painlessly. It does not fall out. I can hear so much better. I couldn't be happier. Lori is the best! I highly recommend her!

    This was my third try at a hearing aid center and it was far superior then the others. I did not…read moreever feel that the other two centers really cared and certainly didn't give me personal care or advice. Went to Accurate Hearing and was blown away by the personal care, Lori explained every option and really cared. Hooked me up and I couldn't be happier, she really cares.

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    Accurate Hearing Aid Center - 16783 Beach Blvd. HB
(Beach & Warner, next to Olive Garden Restaurant)

    16783 Beach Blvd. HB (Beach & Warner, next to Olive Garden Restaurant)

    Accurate Hearing Aid Center - Welcome Sign

    Welcome Sign

    Accurate Hearing Aid Center

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    Costco Hearing  Aid Center

    Costco Hearing Aid Center

    3.0(4 reviews)
    1.2 mi

    Denied request for appointment! Was told because I currently wear hearing aids they only test…read morehearing for those with "intent to purchase". Current ones need to be upgraded or replaced - nope "only first timers". Pathetic denial of care for profit only! She told me to find a local audiologist! Pretty much slamming the door in my face. IMO

    The manager is all about making her mark with Costco corporate. She's a climber. That means…read morenumbers and dollars. Go as fast as you can and process as many sales as you can quickly. Their time is too valuable to actually help you hear better. There is ZERO dollars to them for providing any support or tuning. So they fake their way through adjustments and doing nothing as quickly as possible. They will tell you all about the support while buying, but that doesn't happen after they have your money. Hearing Aids without tuning them for that individual is like buying a car that's seat is not adjustable. It just won't fit most people. It certainly will not be optimal. There are 100's of adjustments available for hearing aids in their proprietary software which only audiologists are allowed to use! When I asked for help repeatedly, I was met with "you don't need to know that". And not just once, but three times. I asked how I find where my volume was set. " You don't need to know that". Nasty, Rude response to a reasonable question. Her attempts at tuning was her reading the manual and trying out things she didn't understand. She wound up doing nothing and telling me I didn't need all that stuff as the Jabbra was self tuning (I think she made that up). She was frustrated why I wanted different effects for loud restaurants, TV, Music, conversations, background noises. I have had multiple channels for each of those with other hearing aids from other manufacturers. Other hearing aid offices had spent 30 to 45 minutes tuning each channel of my HA's for me. The difference was dramatic. Not so at Costco. Costco HA center WILL not dedicate the time to learn tuning or implement it. I was told that all the staff has been instructed to not waste time working with someone who needed tuning, that it made them no money and wasted valuable sales time. It certainly seemed accurate from what I had heard and seen. I told the manager that I had founded a software company 30 years ago and that I really wanted to adjust for myself. She told me that I didn't need the cell phone app for the Jabbras, or the tuning. Several weeks later, I then discovered the app wasn't working on Android and Jabbra wasn't fixing it. That's why she said I didn't need it. My Jabbras are excellent I believe. They could be 3 times as good if they were tuned for me. I just can not recommend the Huntington Beach Costco while the climber is in charge. Her policies and attitude are destructive. Many sound systems have parametric equalizers to tune/adjust a dozen different frequencies from "high trebles" to "low basses" and everything in between. HA work somewhat in this same manner, but the person listening can not touch the knobs for the treble or the bass. You describe the sound and someone else turns the knob. This is DUMB. By the way, no HA manufacturers will allow any citizen to accomplish those same adjustments on their own hearing aids. They would lose control of the sheep. You have a parametric equalizer for 12 channels, but there are no knobs. There is a monopoly on HA's. Three companies basically own all the others, and they collude to keep it a closed source industry. That's the only way this system of HA sales could exist.

    HearUSA - hearingaidproviders - Updated September 2026

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