Service was good. The cost estimate seemed excessive, but we allowed unforeseen problems might…read morearise and agreed to go ahead. Once we got the invoice, we checked the cost of parts, estimated a reasonable hourly tech charge and came up with a cost of 1,100 instead of the 3,100 charged. Attempts to negotiate were unsucessful. After posting the above, management called and we successfully agreed on the work requirements, tech hourly charge and parts pricing. Management took 40% off the original invoice, and we were pleased with the outome.

These guys are pricey, but they're also the only ones that answer no matter what time of day or…read morenight I've had flooding, or no heat or hot water, and that is invaluable. I am a local, and while their expertise and reliability make them a little pricier, one visit from someone else just to give me an estimate on a boiler service, that left me with no heat or hot water during the single digit nights, then wouldn't return my call to undo whatever the guy did, makes the cost of better service worth it. Paul from Ben Franklin knows my wacko high efficiency system and all of its issues when others have just scratched their heads. They are awesome! And also, Jane, Paul, Ben and Tyler are also just really nice people.

save your money and go elsewhere. These people installed a brand new hot water tank for me in July…read moreat my silverthorne condo and now in December. I need a new hot water tank again because it was installed improperly and all the wiring melted. I've had tenant after Tenant complain that there's no hot water ever since I got this brand new hot water tank, what a disaster and they don't even return my calls or text messages the first time I reached out about warranty his work he said he'd be there around 4 o'clock and never showed never called. Who has a voicemail box that's full for years and years and years? Go elsewhere if you're smart.

When this guy gives you a time that he says he'll turn up, take it with a huge grain of salt. Good…read morechance he'll be a no show. I Called him a week ago to schedule for him to replace my zone valve. He said he'd come by between 9 and 9.30 this morning. I drove up from Boulder to be here in Dillon this morning. Texted him last night to just check he was still good for timing. No response. 9.30 came and went. Called his phone several times, no response. And now it's impossible to get another plumber at such short notice. Don't risk it with this guy. Seems several other people have had the exact same experience

We had a water leak coming from the boiler and needed some assistance ASAP. The Boiler Tech/Plumber…read moreBenjamin Franklin sent was fantastic. Greg Tibbets has great interpersonal/technical skills and he thoroughly explained how he was correcting the issue. I will use Benjamin Frankin as my "go-to" plumbing company going forward based upon the quality of the Tech/Plumber which Benjamin Franklin sent to us to resolve our water leak.

Only reason I give them a single star is that their technician Jeff was outstanding. However, they…read morewere supposed to come between 2-5 pm last week, and I scheduled our time accordingly. Then they call my wife at 10 AM and said that they can only come in morning.- i'm 2 hours away. I call and their scheduler says that that one of their technicians didn't show and either they can come right now or not until September (thereby making their problem my problem). As we were not going to be around in September, we could not do. They SHOULD have called us first thing (so I could make it) , but instead blackmailed us into a situation that fit their needs. THEN when I called their office to explain our frustration, they never called back! Jeff deserves better as did we.

Alliance installed a new boiler and water heater in my home. The work was careless, incomplete and…read morenot as described in the contract. This eventually resulted in repeated water damage and mold thorough out the house. There's been repeated deconstruction, reconstruction, remediation with no end in sight. The cost of repair has exceeded the installation costs. The home had been on the market. We lost two potential buyers and this selling season.. The experience has not been a good one. I would look elsewhere for a plumber.

Expensive and lack knowledge. Had them for a gas smell, charged allot, teflon taped a connection…read morethat doesn't require teflon tape, and shut off my fireplace and told me to get someone to look at it. 3 trips, should of been fine in 1 if they new anything.

Long time local and extremely disappointed with what this company is doing. I needed a fully…read moreaccessible external water pipe capped with a spigot. Simple job. Also had slight calcium buildup on hot water out from water heater. They quoted $1k each for these jobs. I put the spigot on with a SharkBite. And I drained and cleaned the outlet with vinegar. I will no longer use this company and am telling everyone I know to do the same.

I do not recommend, overpriced, and when the issue was still not fixed, we could not get them to…read morefollow up and had to correct the unresolved situation, spending more money to do it ourselves!!

Really appreciated Josh taking the time to help me diagnose issues with my radiant heat and the…read morequick turnaround time to replace the faulty parts.

Josh at Tech-One is probably the best mechanical contractor in Summit County. Had an issue with my…read morerather complicated radiant floor heating system. He responded in minutes, told me what to do to get it running, and was at my house the next day. He figured out right away what was wrong, changed out the necessary zone valves, and got my system working better than ever. I monitor my usage with an app and noticed that my utility usage dropped right away after Josh fixed it. Radiant floor heating systems are complicated. Don't just trust them to anyone. Josh is an expert at these systems. Outstanding service, follow up, experience, professionalism, and value!!

So disappointed. I have used this company for years. I have a leak from our showerhead upstairs. It…read moreis an active leak and they grouted the tile/drain. It has been leaking since then and now there is a water bubble downstairs on the ceiling. I called to inform them of this "active leak" and she told me that it was grouted and she would send Jorge to explain this to me. I told her it is an active leak. It isn't because of grout! DO NOT USE!!!!

I had a tiny leak in my water heater and got three bids to replace it. Premier was the only one to…read moreoffer to help me work out the details of the warranty on the leaking WH, before replacement. They also offered a very clear proposal at a price better than the others. And, they were the only ones to offer to come out immediately and to help me shut down the WH properly so the leak did not turn into a burst and a flood. These guys are excellent and I highly recommend them!

We woke up to 52 dEgrees in our home when it was -10 and knew something was amiss. Called KELLY…read moreVowel and even though he was swamped, due to the weather, he came by within the hour, fixed our problem and gave us a quick clinic on the care and feeding of our system. He was professional, courteous and up front about what he did. We will continue to use him and highly recommend his services.

I recently bought a home in Breckenridge, and my water heater failed within two weeks of closing…read more.. of course! Ben Franklin arrived same day for an emergency service fix, but they could only diagnose, and not fix on the spot. I figured I'd shop the work since cold showers were inevitable, and contacted Vowel. After a couple emails and phone calls (the last one when I verbally agreed to have him do the work, w/o a written estimate) this plumber disappeared.

Jon is reliable and the quality of his work is exceptional. He has helped us numerous times…read moreincluding replacing and rebuilding our boiler so it now looks like a piece of art. His attention to detail is second to none.

We have worked with Jon at HCMS since 2021 and he has just this week finished further work on our…read morein-floor radiant heating system at our house in Breckenridge. He operates very professionally and provides good detailed information in his estimates and job reports. His style is to give it to you straight, which we appreciate, and he keeps with the schedules he provides you. We are glad to recommend him for any HVAC project.

Top-notch Plumming. I've been using this company for years... Cody is one stand up owner operator…read moreof the business. On time and made things happen with my water shut off and interior shut off valve. I'm looking forward to tomorrow getting all the rest of my plumbing needs done with one company. Thank you in advance. Ed Mutterer

We have used Jerry Sibley plumbing on 3 three different occasions and each time they have charged…read moreus double for their labor cost. Not a mistake! Three strikes you are out! DO NOT TRUST THEM!