Long time local and extremely disappointed with what this company is doing. I needed a fully…read moreaccessible external water pipe capped with a spigot. Simple job. Also had slight calcium buildup on hot water out from water heater. They quoted $1k each for these jobs. I put the spigot on with a SharkBite. And I drained and cleaned the outlet with vinegar. I will no longer use this company and am telling everyone I know to do the same.

I do not recommend, overpriced, and when the issue was still not fixed, we could not get them to…read morefollow up and had to correct the unresolved situation, spending more money to do it ourselves!!

Service was good. The cost estimate seemed excessive, but we allowed unforeseen problems might…read morearise and agreed to go ahead. Once we got the invoice, we checked the cost of parts, estimated a reasonable hourly tech charge and came up with a cost of 1,100 instead of the 3,100 charged. Attempts to negotiate were unsucessful. After posting the above, management called and we successfully agreed on the work requirements, tech hourly charge and parts pricing. Management took 40% off the original invoice, and we were pleased with the outome.

These guys are pricey, but they're also the only ones that answer no matter what time of day or…read morenight I've had flooding, or no heat or hot water, and that is invaluable. I am a local, and while their expertise and reliability make them a little pricier, one visit from someone else just to give me an estimate on a boiler service, that left me with no heat or hot water during the single digit nights, then wouldn't return my call to undo whatever the guy did, makes the cost of better service worth it. Paul from Ben Franklin knows my wacko high efficiency system and all of its issues when others have just scratched their heads. They are awesome! And also, Jane, Paul, Ben and Tyler are also just really nice people.

Alliance installed a new boiler and water heater in my home. The work was careless, incomplete and…read morenot as described in the contract. This eventually resulted in repeated water damage and mold thorough out the house. There's been repeated deconstruction, reconstruction, remediation with no end in sight. The cost of repair has exceeded the installation costs. The home had been on the market. We lost two potential buyers and this selling season.. The experience has not been a good one. I would look elsewhere for a plumber.

Expensive and lack knowledge. Had them for a gas smell, charged allot, teflon taped a connection…read morethat doesn't require teflon tape, and shut off my fireplace and told me to get someone to look at it. 3 trips, should of been fine in 1 if they new anything.

Jon is reliable and the quality of his work is exceptional. He has helped us numerous times…read moreincluding replacing and rebuilding our boiler so it now looks like a piece of art. His attention to detail is second to none.

We have worked with Jon at HCMS since 2021 and he has just this week finished further work on our…read morein-floor radiant heating system at our house in Breckenridge. He operates very professionally and provides good detailed information in his estimates and job reports. His style is to give it to you straight, which we appreciate, and he keeps with the schedules he provides you. We are glad to recommend him for any HVAC project.

Ridgeline has done a lot of work for us in the last several years, and they've been great to…read morecontract with every time! We stated working with them when they replaced our previous boiler and hot water tank. Andy (the owner) did phenomenal work on this, and our new system has worked perfectly for years now. Additionally, they've fixed a handful of plumbing problems, again without issue. Most recently, they installed wifi thermostats for us on common makers, a tricky install that allows old two-wire systems to host powered digital thermostats. The new thermostats were buggy and kept shorting out, but Andy and his team were tireless in their efforts to troubleshoot the problem multiple times until they identified the problem and found a solution, all while honoring their original installation at no extra charge. Their rates are also reasonable and fair. I can't recommend Ridgeline Mechanical enough.

Did a great job with a leak in our in floor heating system. Quick response. Excellent work.read more

We had a water leak coming from the boiler and needed some assistance ASAP. The Boiler Tech/Plumber…read moreBenjamin Franklin sent was fantastic. Greg Tibbets has great interpersonal/technical skills and he thoroughly explained how he was correcting the issue. I will use Benjamin Frankin as my "go-to" plumbing company going forward based upon the quality of the Tech/Plumber which Benjamin Franklin sent to us to resolve our water leak.

Only reason I give them a single star is that their technician Jeff was outstanding. However, they…read morewere supposed to come between 2-5 pm last week, and I scheduled our time accordingly. Then they call my wife at 10 AM and said that they can only come in morning.- i'm 2 hours away. I call and their scheduler says that that one of their technicians didn't show and either they can come right now or not until September (thereby making their problem my problem). As we were not going to be around in September, we could not do. They SHOULD have called us first thing (so I could make it) , but instead blackmailed us into a situation that fit their needs. THEN when I called their office to explain our frustration, they never called back! Jeff deserves better as did we.