I went as a walk-in with my husband and we both got the mint pedicures which were sooo nice! Our legs were massaged and they used hot towels and hot stones on our legs and feet. My feet are silky smooth and callous free! I also got a manicure I think it's like an ombré from nude to white with acrylic tips and gel polish. I am in love with my nails they look exactly how I wanted them to. Not the cheapest mani pedis but I felt like they were definitely worth the cost. read more

Heaven Nails & Spa - Ombré manicure - Nail Salons Near Me - El Paso, Texas

The Asian owner is extremely RUDE and non-professional. I called and made an appointment. I walked in, put my feet in the water for my pedicure. I decided to change colors and the owner BLEW A TANTRUM! He PUT me out the shop with my feet wet. They hadn't started the pedicure but he had a hair up his ass about something or maybe it was my race. I've never had a business owner become so un-hinged over a simple request to change a color before any polish was done. Also, most of the polish is thick and old, so this makes one have "thick" gel nails. This place is toxic because it appears from the past reviews these folks are not happy or customer centric. I do business at the UPS store next door and the adore me. The workers bring my packages to my car so nit sure why this owner flipped out on me Run for the hills.... read more

Definitely needed a pedi/mani and I decided on Heaven Nails and Spa after reading all the great reviews. I called in first to see how long the wait was, and the friendly lady on the phone told me there was no wait to come on in. I arrived at 4pm and she already knew I was the one who called. She told me to sit for a bit while she finished up on the customer she was working on. I wait maybe three minutes or so and she calls me over. She did a great job on my gel manicure which took about 25 minutes. I then proceed to the pedicure chair and sit and wait. And wait. And wait. I waited about 20 minutes until finally I got my pedi started. I got the "regular" pedicure which is the basic one for $26. The employee doing my pedi was also friendly and everyone on the pedi chairs were offered mini water bottles by a different employee. It was 6pm by the time I was done. The place was very clean and the pedicure chairs are very comfortable. The decor is cute. I paid $30 for my gel mani which I though was overpriced since back home i pay $18 for the same thing. Oh well. read more

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I have going there for about 2 yrs minimum. Put up with the rude Asian owner. Went in to get my nails done on Saturday by Sunday the polish started lifting. On Monday it got worst and started lifting on another nail. Went in to change the polish because it seems to be a polish issue. Maybe too old. Anyways I explained to the Asian owner and he wA rude said he was going to charge me $25 for a color change. It hadn't been a day when it started lifting. I was going out of town the next day and needed to get it done. So i paid. Look Amy is nice but they are rude and don't listen. Plus they are way too plain. They don't do nail designs. I would get my nails, pettycure, and wax. I will not be going there again!! I hope the owner enjoys the $25. He lost a customer over it. read more

I just got my nails done here today, and I am pretty pleased with the outcome. The only issue I have is that there is glue or some substance all over my cuticles. I've tried to wash it off with soap but, it wont come off, hopefully it will after a shower. Acrylic nails cost $25, I paid an extra $5 because of my shape (coffin). I recommend making an appointment or it else you might have to wait in a long line or be asked to come back later. But, I am definitely coming back! read more

Heaven Nails & Spa - Coffin Shaped Normal Acrylics, $30 - Nail Salons Near Me - El Paso, Texas

Called ahead for 3 manis. Said to come right in, no wait. Got there, there were 4 techs, all busy. And people therw werw going to get pedis as well. So he knew there would be a wait. Waited for over 30 minutes and then saw employees leaving. For anything we asked he said yes yes we help you. Did not really answer any questions. One of the manis was for my mom, whom is disabled. So sitting there waiting was not fun, and quite painful for her, which is why i called ahead. We ended up leaving without any services. Wouldnt give them a chance after that unpleasent experience. read more

I came across this place after the place I was going to go to was "fully booked" even though there was only 1 person at the chair and no one else waiting but it was certainly worth having to go somewhere else. I walked in and was greeted by a very clean bright establishment. I was in a chair not even 2 minutes after walking in. My tech was so sweet and she has a great attitude and beautiful smile. Her service was the best I've ever had and my feet,toes and calves thanked me for finding this spot. She had such a light touch but firm and gave a great massage. Hot stone massage and mint rub were just the right touch. I'll definitely go back just for the hot towels but I wish i had gotten my techs name bcz I'd ask just for her. read more

Heaven Nails & Spa - Nail Salons Near Me - El Paso, Texas

Like my fellow Yelper Yolanda B, I also returned from a nine month deployment and was in dire need of TLC for the hands and feet. Nine months of roaming the sand in combat boots and extremely dry weather created the perfect recipe for dry skin. Our friend recommended we try Heaven Nails & Spa to remove those nine months of torture on our feet. Ms.Helen dubbed by me (aka Ms. Heavenly hands) listed the numerous options we could use to pamper ourselves. I requested the Lavender spa treatment ($50) I believe and leaned back in my massage chair for service. Helen was amazing and the water temperature was exactly what I needed after nine long months. Her hands were soft and she began to work those feet and begin the transformation. The spa treatment included hot massage stones, a paraffin dip and a gel packet that turned the water into a Lavender infused gelatinous liquid. As I wiggled my toes in the now jelly-like substance, my senses became alert as the lavender smell reached my nose. Once she started massaging my feet I believe I passed out because when I opened my eyes again she was already applying my nail color. My friend asked me how I liked my hot stone massage and I said, " I think I slept through the entire process". (The girl is Goooooddddd) All in all Helen gets 5 stars but unfortunately I cannot give the same rating on my manicure. After Helen's pedicure, I decided to opt for the Gel manicure and thought the gentleman applying my gel was rushed and a bit sloppy. There seemed to be a slight line and I hate that I suffered as the care I received from Helen was not provided with him. He completed the manicure and Yolanda B and I sat up front waiting for our friend while a vendor supplied sweet drinks to other customers. While pleased at the moment, I must say the $90 tab was a bit much and that did not include the tip. The salon's floor was not clean and I also agree with Yolanda.. it definitely took away from the décor. I am glad I waited to post my review because within 3 days my gel nails were already lifting (pics posted). If I was still in the El Paso area I would have definitely gone back to get them fixed. The sloppy manicure combined with the uncleanliness moved this rating to a 3 but I repeat Helen received a "5". I recommend Helen without a Doubt. read more

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Would give this place 0 stars if I could. Worst customer service I have ever experienced. The boy that was doing my nails aggressively cut them all of just because I said I wanted them shorter. (I had told him previously but he told me to wait, that he'd make them shorter) But even though he told me he'd make them shorter, he got very aggressive, held my hands down and cut them all off, and just made me leave. So unprofessional. read more

Heaven Nails & Spa - Man cut off all my nails aggressively. - Nail Salons Near Me - El Paso, Texas

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WORST PLACE EVER... Stay away... If you have hours to wait, then this is the place to go... They will have you waiting for hours and will tell you that they will take you next when they won't... They are very rude, and are very understaffed... They don't have the courtesy to tell you that you will be waiting for hours. You just end up waiting and waiting. they are not even worth the one star that they are rated. read more

They told us there was no wait and we would be helped right away. They made us wait over 30mins before we decided to leave. Why not tell us there is a wait?! I would not return there since they have such little considerations for their customers. read more

I got a mani and a pedi, both gel, with Kevin this morning. He did an incredible job with both. His attention to detail is unmatched to any other spa I've been to. I will definitely be returning and specifically asking for him. Thank you Kevin for the work that you do. I can tell that you take great pride. read more

Heaven Nails & Spa - Nail Salons Near Me - El Paso, Texas

I have been coming here for almost 2 years and although they are under new ownership and management, I still have no complaints. Their customer service is always above and beyond. They always know how to do my nails exactly the way I ask. It still can get pretty busy and sometimes the waiting list can be a little longer than expected but it'd definitely worth the wait. read more

Heaven Nails & Spa - Clear pink acrylic full set, coffin shape. - Nail Salons Near Me - El Paso, Texas

I really wish I had more time to myself, otherwise I'd come here often. Lol. This place does appointments AND walk-ins. I've noticed the person that was in charge never turns people away, but she does give them a time frame when to come back if there are people already waiting. They do get busy, so there is a bit of a wait. Also, they seemed to be short staffed? When I went in, there was only about 5 staff working and about 12 in the room getting their mani and pedi. I booked for 3 people and had the nail technician help us back and forth. I didn't mind, since I was there with my girls and conversing with the staff. Helen, our nail technician, was gentle and knew what she was doing. She was patient with us and helped us picked our colors and style. She took the time to get to know us and talked stories. Although, I could tell she was tired, she made sure our nails were good to go and didn't rush the process. The prices start low and depending how you want it and add ons, the cost goes up. If you're not sure of a style, bring in a picture of how you want your nails and they work with you and give an estimate. That's what I did. Lol. The surroundings was clean and calm. I saw a lot of people sleeping while they had their pedicures or foot spa. Haha. read more

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A huge THANK YOU to Laura and Sam for treating my MIL & I today. It was our first time there and I must say, it definitely won't be our last. Our pedicures were done perfectly and the spa was so relaxing. For our pedicure spa we chose the aloe jelly (really awesome, btw) & basically the whole experience was superb. We even had our chairs reclined while they massaged our feet, it was quite heavenly (no pun intended) My MIL told me that that was one of the BEST pedicure experiences she's had, & that means a lot since she's on vacation! Laura did my pedicure and she was the sweetest person ever! She definitely made my MIL and I feel so comfortable. And for Sam (I believe he's part owner), he was a triple threat. He not only did my MIL pedicure, but he helped a client with her manicure and then after helping her, came back and finished off my MIL pedicure spa with a massage. I was so pleased with how everything went. My last pedicure experience was VERY horrible. I was overcharged and the man doing my nails didn't listen to anything I said. He just kept adding things on and the next thing I knew, I had to pay an arm and a leg for nails I didn't like. HERE, they won't pressure you into anything like that and they listen to every little detail that you want for your nails. Thank you Heaven Nails & Spa for an awesome experience! I'll definitely be a returning customer! read more

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This place is great! This is my first time going to a nail salon in Texas. First thing I did was went and checked out the bathroom. Usually that's a representation of how clean an establishment is. And it was spotless. I came in for a spa pedicure and Sam hooked me uuuuuuup! The whole process was a little over an hour and that's without polish. He pampered and did such a great job on my feet! I would definitely recommend this place to anyone! Oh and I never had a liner in my pedicure bowl! Check out the pic. So sanitary! read more

Heaven Nails & Spa - Liner in pedicure bowl and new filter - Nail Salons Near Me - El Paso, Texas

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I liked my nails from here. I came here to correct a mistake from another nail salon. The guy got my shape right and did an overall nice job. The only thing is there are tiny bumps under the polish, like little fragments from when he filed the nails but I don't care because in a week or so I'll get a new color. read more

New to El Paso and decided to try this salon out based on the reviews. Called to make sure it wasn't busy and was able to walk right in. I got my set removed and then a regular gel manicure. I must say I was very satisfied. Kim helped me find the perfect color and was very talkative. I will definitely go back. read more

Heaven Nails & Spa - Nail Salons Near Me - El Paso, Texas

I'm new to the El Paso area, and haven't gotten my nails done in over a year. I used to consistently get my nails done every two weeks for three years with my favorite tech, but since moving and having not been in a long time, I checked out several salons via Yelp for reviews. This salon did not disappoint! This salon is located off George Dieter and Vista del Sol, in the shopping plaza with Anytime Fitness. It's literally one of those hole in the wall salons that doesn't stand out by storefront alone, so you have to find it. It's on the smaller side of salons, size wise, but you can tell they take every opportunity to provide good services. Upon entering I was greeted by the owner, Nancy, who was wrapping up another clients nails. She was friendly and answered all my questions patiently, even when I took another 10 minutes to even decide what I wanted to do. There was only one other person in the salon when I was getting my nails done, and she was taken care of by two people for her mani/pedi. Nancy let me control the details of how I wanted my nails, checked every step of the way if I was uncomfortable, etc. She listened to my specific request for how I wanted my nails to look and took her time checking where I felt it was crooked or not even. I'm really happy there's no bubbles, uneven gel, or scratched cuticles. Price was similar to industry standard, I paid about $45 for a gel set including tip. I love the fact that she applied the gel to the very beginning of my nail, I've noticed that some nail techs tend to miss this and leave a space in between the gel and the part where your nail begins. I'm very happy with how my nails look and intend on coming back regularly. I'll update with a pedi review once done. PS. they're doing a holiday special, 10% for military/veterans, 5% If you mention Facebook, and $5 off for birthdays. read more

Heaven Nails & Spa - I love this fall gray/purple color. I think it's #66? A few hours after my nail appointment - Nail Salons Near Me - El Paso, Texas

Open early very friendly. Painted my nails and not my skin. Some ppl just don't know how to polish and whn it comes to gel I hate mistakes. No mistakes here!!! read more

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This place used to be my go to. Maybe I was a little too excited when I first moved to el paso. I'm sitting here looking around and to this place is kind of nasty. Junky and there is stuff All over the place. They tried to pull off a classy ambiance..but it's not working. And the employees here just talk and talk about ... just nothing. And riddle me this...why line the tub with a plastic liner for sanitary purposes...and then pull it off...in the middle of a service with my feet still in the water. What the hell was the purpose of using the liner in the first place? I just have heebee-jee-bee thoughts in my head. Lord please don't let me catch an infection. I'm seriously done. I'm going to douse my feet with alcohol. I'm am too scared to criticize their sanitation process right now either or I'm going to lose it. Glasses of babrbercide around the salon isn't going to cut it...and I hope they truly sterilize their instruments or it's a danger to the customers. Rant over. read more

After having my nails done else where, they looked horrible. I went to Kevin @ Heaven Nails & Spa and he took such good care of me! He fixed my nails and made sure I left 100% happy! I couldn't be happier with my nails and will be coming back for sure!! read more

Heaven Nails & Spa - Powder dip manicure - Nail Salons Near Me - El Paso, Texas

Awesome job here very pleasant place they are very nice here they took care of me & my fans both got their pedi & they loved it.. read more

Heaven Nails & Spa - Awesome work - Nail Salons Near Me - El Paso, Texas

This is just a review of the pedicure. I have yet to get a full set here. I love pedicures here, they're so luxurious and they really get into your calluses. I have crazy calluses from working out and they always get down and dirty with my feet. They also add an after pedicure short massage which is awesome. I come here 2-4 times per week and I love the vibe here! read more

Excellent service! I definitely recommend this nail salon. I got exactly what I was wanting thanks to Nancy! And my grandmother loves her nails, too! read more

Heaven Nails & Spa - Nail Salons Near Me - El Paso, Texas

Heaven Nails & Spa used to be wonderful, but it has - unfortunately - gone downhill. The technicians are rude & their handiwork is very underwhelming. Most of all, the facility is dirty. One of the technicians daughter's accompanied her to work - she was sick & kept coughing all over the place. She even took her shoes off at one point & put her bare feet on the couch. Flies were swarming in & out... One of the technicians swatted one & then went back to giving a pedicure. GROSS! I won't be returning. read more

Do not go to this place! I went in for a mani/pedi 2 days before my vacation trip and I was ok with the service I got, even if the guy cut my cuticle once (accidents happen, right?) Unfortunately, I didn't notice the employee had a wart on his left hand/palm until he was done with my pedi and moved on to the mani. To be honest this really grossed me out because he never wore gloves or anything. I tried my best to ignore it and was out of there. However, 2 days later I developed a nasty infection under my right big toenail which made my right toe swell from under the nail, required 14 days of antibiotics, and made me lose my nail. Needless to say it put a damper on my whole vacation plan. Go at your own risk. read more

Made an appointment for 11:30, and got there at 11:20. The person in the front wasn't happy that we showed up early. Waited until 11:50 until we decided to leave. Unimpressed by the unprofessionalism in this establishment. We ended up going to another location down the street that took us within minutes of walking in. Honestly, I'm not so sure why this location had such good reviews. It was the reason why I went here in the first place... read more

The pedicure are AMAZING here!!! I especially like when Rocky does my pedicure. Although he is young he's very attentive and takes his times to ensure my visit is pleasant from start to finish. I highly recommend coming to this business for a pedicure being that's all I have experienced thus far. The tilted chairs are a plus which will add to the relaxing atmosphere. read more

Heaven Nails & Spa - Nail Salons Near Me - El Paso, Texas

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I went in to get my eyebrows waxed the lady was rude and they messed them up. I got my nails done and the male who did my nails was rude. The pedicure was okay. I won't be going back. read more

Nice little place. Decent pricing and for Mani-pedi. Nancy was nice enough to give me a $5 gift card since it was my birthday! read more

Heaven Nails & Spa - Nail Salons Near Me - El Paso, Texas

I can't tell you how many places I've been to and received crappy pedicures. This place is BY FAR THE BEST PLACE EVER!! Very relaxing and they take their time. Not only that, it's cleaner than most places! They are super nice! The offered drinking water, they used the plastic bags for the pedicure bowls and always made sure that I'm doing ok. Very professional place. My new pedicure spot! read more

Heaven Nails was the first pedicure place I have been to since relocating to El Paso. They were amazing in almost all aspects. The techs took their time, I received the "Mint Pedicure" which was $36. The experience was great. My toenails were cute, filed and trimmed wonderfully. The massage was great, they even rub your back for a few minutes afterwards which was also nice. The only gripe I have is that gel polish was $15 extra. I am not sure if this is the norm in El Paso since I am new, but I have never paid an extra $15 for gel. So, $51 for a pedicure isn't entirely the best deal and I wouldn't necessarily say it was worth that much either. Updated: I have gone to a few other places and it looks like gel is more expensive here than where I have previously lived but I have also found other places that offer just as great of services for less. read more

After a nine month deployment, this was the perfect place to come to clean up the mess that had become my nails. I requested the lavender pedicure treatment and it was absolutely fabulous. It's a gel substance that they massage your feet with and it feels amazing. It's a bit pricey but certainly worth it. The treatment comes with a lavender massage, paraffin wax, hot stone massage, and more... All while you are reclined almost 90 degrees. Helen was the best! She did my manicure and it looks fantastic! She also helped with my pedicure. I actually took a pretty serious nap while in the chair. It was that relaxing! I'd highly recommend this spa! The only con was that the floor needs to be cleaned. It took away from the décor, which was very nice. read more

Are used to love this spot to get my nails done but it has new owners and they are absolutely awful. The man who usually sits in the front was extremely rude I have never been treated so poorly before. I have an application that will detect the language and translate it to English. The things they said about me and basically the customers that were inside was horrific. They were talking about a woman's weight very disrespectfully. They spoke badly about me because They didn't have the color I wanted in gel only in regular. The man was rough with my hands and was talking about me and the customers so negatively. I will never return to this location. By far the worst place to come and get your nails done. I recommend if you come here please beware of the terrible customer service and the rude comments that they make about their customers. The app that I like using is called detect and it will detect the language and translated into English so you can listen for yourself. I really wish they were not so awful this is so close to my house and before it used to be my favorite and now it's the absolute worst. The new owners completely take it vantage of the clientele the previous owner had and are absolutely so mean and awful to their customers. Nancy was the previous owner and she was amazing but no longer works there. The new owners/workers are TERRIBLE read more

Heaven Nails & Spa - Nail Salons Near Me - El Paso, Texas

Update: Last two visits were awful and this place has gone downhill. Horrible experience - like a BAD haircut, there's nothing that can fix my nails now except waiting for time to pass and my destroyed nails to completely grow out. They pitted my nails with a metal drill when trying to quickly remove gel polish. I was going back in for them to fix my polish that was wrinkled and lifting after one day and they made it one hundred times worse. read more

Heaven Nails & Spa - Eight of my nails look like this. There's no excuse for this. - Nail Salons Near Me - El Paso, Texas

I tried to give them the benefit of the doubt over a couple of bad customer service experience and they never fail to disappoint. They will talk bad about you and will even flip their closed sign as you walk in. Don't give these people your money. The owner responded to my review on another site saying that I "walked in 10 minutes before closing what service did I expect" It was 20 minutes and they didn't ask what I was there for and guess what if you are open you should be OPEN. If you close at 5 and it's 4:40 you should take your customer in. Go ahead and reply. You look foolish and rude. Exactly the point I am getting across. read more

Amazing pedicures! The gentleman who works here takes his time ! He ensures that you're completely satisfied and will ask you to check your feet ...You won't find Customer service like his ANYWHERE! Other places rush you in and out and I swear my pedicure felt like 45 min long or longer ! Always a happy customer read more

Needed a mani/pedi for the 4th of July and this place did NOT disappoint! Around the corner from my parents' house which was super convenient. Color selection was great and the service was wonderful! I'm not in El Paso that often but I will definitely include this as a stop for future trips. Thanks for a wonderful experience-one week later my nails and toes still look amazing!! read more

Clean facility. Nice fancy feel to it. However I made an appointment for 6 ladies for my sisters graduation (two days in advance). Thy said "oh sure no problem". We show up for the appointment and they only have two employees working...one of which was going back and forth to the other two ladies not in or party. They got through 2 girls in our party in 1 hour...needless to say there were still 4 ladies to be worked on. We were there over 2 hours until after closing. Really frustrating. read more

Heaven Nails & Spa - Nail Salons Near Me - El Paso, Texas