Extremely impressed with the service here and would recommend it to anyone here in the South Bay!…read moreWhen I pulled up, the line was full of luxury and foreign cars, so I wasn't sure what to expect bringing in my Honda Civic. But they treated my car with the same level of care and attention as every other vehicle. I got both a wash and detailing, and the results exceeded my expectations. The biggest surprise was that they managed to remove all the stubborn micro glitter from my trunk--something I thought I'd be finding forever! My car looked spotless inside and out, and the attention to detail really stood out. Great service, excellent work, and they clearly take pride in what they do no matter what you drive. Highly recommend!

I Showed up at 0655 and waited in line till about 7:20 and a very polite person took my order (I…read moreforgot to ask his name but it is always the same representative) I ordered the exterior wash SUV option $120+$15 tip = $135. Come early because it gets packed quick. I was the 5th vehicle in line at 0700. The car wash opens at 0730. Plenty of places to sit and wait both outside and inside. There is a cat, a bird and also a small waterfall with fish. Very clean and organized business. They offer some car products and refreshments for sale as well. They did a great job but some smudges on the grill as you can tell from the photo. Overall I always choose Pacific Hand Car Wash but I am looking for a mobile wash person since I feel like the staff is super rushed here. Thanks to the staff for all the patience!!

Prior to today, I had only ever washed my car myself. But my car was getting to the point where…read morethere was dust all over the exterior, hard-to-remove streaks on the windshield, and tree sap all over. I was scouring the internet looking for places that were delicate with Teslas, when I found PHCW. I arrived around 9:15 AM this morning, asked for the $80 Deluxe Detail Wash, and left my phone number with the staff so they could contact me when my car was ready for pickup. Despite several cars being in front of me, Rafa texted me that my car was done at 11:05 AM. I was very thoroughly impressed by the condition of my car when I picked it up. I was worried that by paying $80 compared to $200 or $250 that it would show in the results, but the staff at PHCW did an amazing job. There were some water spots left over, but honestly, for $80, the car came out a lot better than I expected. I 100% will be coming back.

Absolutely amazing work. Not a single spot left dirty.These guys are Pro's…read more Kudos to Jason (owner) Model3 Tesla Price:80

Too busy on weekends for vacuum to with enough time, and do the line to use vacuums !!!!!!!!!!read more

This is a fantastic drive-through car wash with great service and free vacuums!…read more What really stood out to me was how well the management handled everything. When I arrived, the vacuum area was incredibly busy, but the manager was doing an amazing job actively directing traffic and navigating the lines smoothly. On top of that, their attention to detail is unmatched. The manager was carefully inspecting the cars as they came out of the wash, noticed that the machine had completely missed a spot on the back of my car, and immediately offered to send me through for a second run completely free of charge. You don't always get that level of care and proactive customer service at a car wash. I will definitely be back!

Rich was on time and finished the job exactly as he described before getting started. He mentioned…read morethat since I had a new car, it didn't need a full wash, but he still did a great job preparing the car for the ceramic coating. He also let me watch the entire process and gave me helpful tips on how to maintain the car properly going forward. I really appreciated his attention to detail and willingness to explain everything. I would highly recommend Rich to anyone looking to get ceramic coating done on their car!

This is a review of the complete full detail package. Let's start with the positives. Rich was…read moreresponsive over messaging, he came to the appointment on time, and was very friendly and professional overall. On the parts of the car that he did detail, he did a good job: the exterior painted surfaces, the seats, doors, carpets, and windows of the car. Having said that, there were shortcomings that prevented me from giving a higher rating. 1. Thoroughness - My car is rather dusty, so it's easy for me to visually see what areas were cleaned and what areas were not. Some spots like my center console screen and the areas behind my seats remained dusty and untouched after the detail. 2. Trunk - The trunk and engine cover, which take up about half the space of the cabin in my mid-engined sports car, were not cleaned, so half of my car looks great and the other half still looks dirty. I had asked beforehand whether their services included the same things as a list of services that a competitor provided me, which does include cleaning of the trunk, and Rich did not point this out as a difference. So either this was an oversight on the detail job or an oversight on communication. 3. Wheels - When booking the appointment, I explicitly asked whether a "deep clean of the wheel barrel" was part of the detail package, to which Rich said "absolutely". I also let them know that I did not have a water hookup, which Rich said was not a problem for them. When the job was done, I noticed that the barrels were untouched. Rich explained to me that he could not clean the barrels without a water hookup. While this reasoning might make sense from a physical limitations angle, I'm disappointed that this was not brought to my attention before the job. tldr; while the overall service experience was pleasant, and they did a good job on many areas, the job wasn't as thorough as I'd have liked, and I'm disappointed certain omissions were not communicated ahead of time despite clear opportunities to do so. This led to an overall experience that fell short of expectations.

The service was amazing! Highly recommend if you're a first time customer looking for someone to…read moreclean and detail! Definitely worth the money and resources !

They were young, respectful, professional, and thorough. They did a great job on our 2018 Camry…read more.. it looked like new again!

I just got this car (used) and wanted to get a cleaning. I went in for a quick and affordable car…read morewash, I got the $39.99. I took it to a different place a week before to vacuum but the trunk had not been vacuumed and it was needed. When I got home and started checking the car I honestly felt like the front of the car was no different. I understand to remove stains it will take a deep detailing I'm not upset the stains, I'm more upset of all the little stuff that wasn't really vacuumed and should've been. Trunk was my main concern and it was left clean but I was disappointed to see the mats weren't all cleaned. I'm pretty sure the man who took the car said they'll do 4 mats and I see they only did 3, leaving the one that needed the most cleaning the same ... I wasn't too sure if I remembered correctly so I called to confirm before coming to write a review but the man who answered was very rude and then hung up on me, I tried calling back two times and no answer. I will not be coming back here.

Been getting my cars washed here for YEARS! I don't understand why there's such low reviews here. I…read morepay for both machine wash and/or hand wash and they've always done a great job. It is local and I recommend this business to others.

I needed a last-minute car wash for my brand new car because it got bug splatters on it while…read moredriving on the highway. I wanted to find a touchless wash that would not damage the paint and ceramic coat that might not be completely cured yet. The associate at Future Wash assured me that it was safe for new paint. They had an appointment for me within a very short timeframe and they did a perfect job cleaning the car. It did not take long and the price was very reasonable. Because of the convenient location at Santana Row I could shop while I waited for my car. I'm happy to be a new member!

Took my less than 3-week-old Tesla Model S here for its first wash. Got home and found multiple…read morescratches on the rear bumper and around my car doors that weren't there before. Photos attached. This is supposed to be a paint-safe waterless hand wash -- that's literally the selling point. Whatever the technicians did, it caused exactly the kind of damage this service is supposed to prevent. Reached out to the company directly. Was told to email them the photos of damage. I'll update this review based on how they handle it. Until then -- 1 star, and I would not recommend bringing a vehicle you care about to this location.

Average car wash, but lots of weird and somewhat scammy practices. I come here only because there…read moreare so few other options. Nowhere is the cost of the car wash per minute posted! You would guess than it's probably 1 minute per dollar, but it's actually 13 seconds per quarter, or 52 seconds per dollar! They don't disclose this which feels scummy. In addition, they "no longer take quarters" but I believe this is really just a way to get more money from people paying cash-any leftover money is just a free loan you're giving the car wash. In addition, the owner is totally a bully. He will respond to people's posts in an abusive and belittling fashion, which is extremely unprofessional. People complain (rightfully) about being overcharged on their credit cards (since the cost per minute isn't posted this makes sense) and he insults them in response. The quality of the car wash is fine, I guess. I think it's very hard to mess up (it's just water and soap). I would not come here again if there was a different car wash in the area! Think twice if you can wash at home or somewhere else!

The Open Bay for taller vehicles was a plus! The only issue was, I did not understand (and yes…read morethere is signage "EVERYWHERE " as the owner stated on the phone) how the credit card usage worked. The signage does not state how much time your money gets you. So as the timer was going up...I did not understand when to press stop as indicated. It was confusing to say the least. So I ran my credit card twice. Unsure if I did it wrong or the machine was broken. I ended up using cash. And that worked great! I called the customer service number and he ended calling me back. He was very condescending and defensive. It was incredibly frustrating. He stated "there are signs everywhere including the sign you got our phone number from, and our machines are not broken, you just didn't nt follow the directions." Okay fine, but don't be a rude. And I NEVER CALLED HIM ANY NAMES. IF YOU CAN REVIEW THE PHONE CALL. THEN POST IT.

For 20 bucks in San Jose or the Central Coast you can't beat it. No wonder there was a line going…read moreall the way around the block as for you people complaining about water spots what did you think you were getting $100 plus detailed job or some shit? Highly recommended. I just hit Rico's car wash again no line on weekdays and another primo job for 23 bucks not even the express car wash it crappy Chevron could beat that Hands down the best place to go in San Jose for the price

Pros: - $8 car wash -…read moreThey accept Apple Pay - My car didn't get hit (thankfully!) Cons: - Some guy was yelling in front of my car. I didn't know who he was (homeless person?!) or what he was saying...Turns out he worked at the car wash. I still never knew what he was saying. - They either didn't rinse or dry my car well. - My car now has large dried water spots. Ugh! Now I have to go to another car wash, rinse it, or somehow do more work than I wanted to. This is why I paid for a car wash. I'll go to the $10 car wash: fewer cars, better service, and they also accept Apple Pay.

only shop that I know that cleans car engine on a lift. Not something you do every day, a little…read morepricey at $325 but worth every cent as it was clean and grime caked on for many years , on the lift you can make sure you got everything

I came here to get my car's engine steam cleaned, at that they did a reasonable job reasonably…read morefast. It was not very cheap, and the grounds?... facilities?... environment?... Whatever you want to call it, was not very pleasant. A broken bench next to a bunch of junk to sit on, a bunch of dudes just hanging around. What can I say, just seemed sketchy and run down. I would probably not come back just because this place is a literal dump, it feels like a place people go to get robbed at night.