I've been going since before they changed management. Generally for oil changes or whatever comes up. The prices are generally fair, not exactly cheap but not excessively expensive. Their recommendations are usually accurate. And when they found they'd made a mistake with some of the work after service, they contacted me immediately to correct it, no extra charge to me. read more

Been coming here for years and they do the best work in the Los Angeles area. I highly recommend read more

Hector's Auto Repair - Waiting Area - Auto Repair Near Me - Los Angeles, California

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Brought my car here for a diagnostic under RepairPal's Maxcare warranty. Alejandro was very helpful with the process, unfortunately since I had previously taken my car to another mechanic Hector's shop was unable to perform the work due to the other shop not wanting to release the work. I wish Hectors shop would have done my repairs from the beginning. They were very helpful and knowledgeable and kept me informed the whole process. Great mechanics and the team is very responsible. read more

They're good at transmission replacement, it's just the waiting time to get your vehicle back

Bad business. Simple as that. Oh and they're lazy and won't take you serious. Will keep your cars for longer than intended. Bad quality.

Zero stars if possible. Always trying to support small businesses but hard to do so when they have an appointment system that they don't follow. Made an appointment for an oil change for today at 1230pm. I get there 5 minutes early to a closed shop. I call three times and goes straight to voicemail. What a joke. Waste of time and gas. Should've gone with the negative reviews. Should've gone to a serious business in the first place. It would've been different if I got a call or email that they had to cancel for whatever reason. Don't waste your time with this unprofessional place. read more

Hector's Auto Repair - Auto Repair Near Me - Los Angeles, California

I am 75 years old and have driven a BMW for most of my adult life. My car stopped and this error message came up: Fuel System Fuel Supply: Fuel Pump Module Requires Calibration. I took my car to Hector's Auto Repair. I shared my problem. They stated that they would conduct a 21-Point Quick Inspection for $185, an amount which will be applied to needed work. This sounded reasonable so I left my car. I received a text with the inspection, which called for the above repair, a fuel pump, and a fuel tank, a total cost of $5,777.92 ( I had installed a new fuel pump 5 months before). I called to speak to a mechanic. I was informed that I had to come in to speak to a mechanic. The receptionist was very polite but had no additional information to offer. At the shop, I again spoke to the receptionist, not a mechanic. I was done asked for a copy of the inspection and informed her that I was not having the work done. I was informed that the inspection report could not be printed, I could refer to the text copy. I left, but needed to share my experience, I felt it was unethical. read more

These review is solely based on their estimates and the receptionist. This spot does great work if you drive a Foreign Car like Benz, BMW, Audi. But they also always go with the most expensive options for repair. I had a check engine light on my Audi and took it to the shop. The lady at reception named Maria I believe was absolutely clueless about the situation so I had to speak to the mechanic. I knew that all it needed was a new gas cap but they presented me with two different options. They said it was the purge valve and that would be like 900$ to fix or the gas cap and that was like 40$. The lady kept insisting that I pay the 900$ because that's what she thinks is wrong with it. Ended up getting a new gas cap and my check engine light disappeared. The lady at reception is absolutely clueless about cars. She told me I needed new brakes because waters causes crystallization on my brakes. The moment I heard her say that I knew that I'm never coming back here again. Like I said mechanics is knowledgeable but they go charge ya an arm and a leg and always make you chose the most expensive repairs. read more

We were so grateful Hector stopped to help us on the side of the freeway. Our vehicle overheated and died by Kingman. He had his family with him traveling into town, but he still stopped. A tow was going to cost a fortune.. He helped us get to O'riley and had to replace the radiator! He did it in the parking lot and we were able to drive back to Peoria. We were so grateful. Amazing family and just good people! read more

Best auto service I've ever had. Friendly, RESPECTFUL ! Service was fast, and check my maintenance. Price was great. Car was ready to give out, now It's ready for another 100,000 miles read more

It's my first visit here to hectors auto repair . My ac stopped working on my Ford Explorer . Seen some pretty good reviews so will see how it goes will rate after service is done looking forward to see how it turns out .so far Maria has been very helpful. read more

Hector's is wonderful. Quality work, honest pricing, friendly staff! Maria is a delight to work with. Thanks!

Best place to get your car done you could really trust them to get your car done right and not have to worry about if there scamming you will keep bringing my car here fast and reliable and trustworthy read more

Maria is always very welcoming, very professional and she explains every detail if you have questions about your car . The oil change is very fast and they also did my brakes and a whole full service for my car and I haven't had any problem with it . This place is legit read more

I own a Mercedes, took it there to have my coolant leak checked out and fixed but in order for them to fix it they had to charge me $150 for a diagnostics even though I knew the coolant was leaking so I paid it only because the receptionist told me the inspection fee would go towards the fix so I did and to my surprise I got a bill for 2,298 over 1300 for labor to fix a coolant hose, . I'm a single mom I'm by myself and yeah that's no reason to try to rip me off, please do not go to hectors please the dealership is less expensive, they are scamming people for their money. If you have a nice car as soon as they see you have a foreign car they are going to charge you four times more than what you expect to pay or need to pay. They should be shut down.. read more

So I tooC ma 2007 bmw 525i there to get checced out because I had a car crash the whole Belt kit came out . The lady called me bacc and told me that it was going to be a total of 1,361.74 she also said sum otha bull shit ... I never ever wanted to take ma car to this place cause I was looking what everybody was sayin about them .but ma dad already have gave them $400 of da half so I told heem might ass well just pay the rest .. he know that they was ova pricing even thou I had a bmw I could've went to G & J repair they would've charge way cheaper Nd did better worc then the lady was saying they wasn't money hungry even thou I know she was lying , she the type of person to smile in your face Nd talcc behind your bacc!!! Then the whole shop knew I needed a new transmission they just wanted me to come bacC the next day as they wished so I was driving to the gas station the next day then the car end up stopping so the lady was like it might be the gas cause I barely had gas but it would've still been driving she was so full of shit smh I had tow it up there the next day and she end up telling me it was the transmission so she said it was gone be 3,850.00 she had lost her mind frfr.. I found one for $800 and the guy finna put my transmission in for $300 . This place is scamming people and they money hungry SMH!! Y'all can keep that money I'm out read more

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I would like to start off by saying I finally found me an honest and great mechanic shop and great customer service. I have Volkswagen Jetta and I leave in Barstow, it was really hard for me to find a mechanic that would want to work on my car. Till I found this place on the internet. I brought my car in and they did the diagnos and told me what was wrong, and the things my car needed. I had specific budget and a couple things to fixed on my car. The receptionist and the owner Hector worked with me from the beginning and helped me out a lot. Hector was really honest and told me what was the most important to fixed first on my car, he didn't just told me to do everything just for him to make money. I am very happy and satisfied with his service and the way my car runs now. I will for sure be bringing my cars back and be recommending my friends and family here. read more

Great and fast service. I had my alternator and serpentine belt changed here. I called ahead and asked if it could be done the same day. They had it ready in about an hour and a half. I also requested the old parts back so I can get my core refund, they placed them in the packaging for me. Overall it was a great experience. read more

Yesterday I took my 2008 528i bmw there to get checked out because it was leaking coolant real bad. The lady called me back and told me that is was going to be a total of 1100 dollars. She also mention I was going to need a thermostat...which I just replace last April along with the water pump. At the bottom is a list of things that he said I needed. I took it to another shop and he said I did need the reservoir tank and the top radiator hose. With labor I paid $365.00. This place is scamming ppl. read more

Hector's Auto Repair - Auto Repair Near Me - Los Angeles, California

I originally gave them a great rating before i realized i was lied to. I had work done on my car he claimed to replace my oxygen sensors but when I got a diagnosis Elsewhere, the machine codes indicated that I needed to replace my OXYGEN SENSORS!!!!! and I needed an EGR valve. I was beat out of almost $800 dollar's from this place. he went as far as showing me old parts. Clearly not my parts!!!! Don't go to this place! I trusted these ppl read more

My car was in need of wheel bearing replacements, they were real quick to do the job and got my car back to me within an hour. Amazing service from Maria at front desk. Very quick, polite and professional, THANK YOU! read more

Terrible customer service. No vale la pena. Consider going to the dealership or ANYONE else. read more

After years of having my project Camaro sitting around I decided to bring it into Hector's for Diagnostics after a few hours I received a quote on repairs which was reasonable considering my vehicle had been stationary for the past decade. My Car it's currently still under their care and will continue to receive repairs from them for the foreseeable future. read more

Hector's Auto Repair - Auto Repair Near Me - Los Angeles, California

The owner Hector will make a point to let his customers know about all his certificates on his wall so questioning his work is out of the question. As a female client he was rude and arrogant when I would question what was being done to my vehicle which was annoying because I will see how different he was with male customers with more detail explanation since he couldn't fake an explanation for someone who knows about cars. I couldn't wait to leave the nightmare of service which cost 3x more than what I was expected to pay. Never ever will I bring my vehicle or recommend his shop. He is an arrogant person and needs to be equal to females also since we are also paying customers helping his shop stay afloat. I suggest being more humble and fair to everyone. read more

Excellent customer service, displayed professionalism while explaining the diagnosis of my vehicle. I highly recommend Hector's Auto Repair to anyone who is in need of repairs. Thank you Hector! read more

They treat u like family and do great work on your vehicle .... Works on any kind of make car forgien r domestic

I wouldn't recommend this place they do Mickey Mouse jobs and rob you for your money.the Receptionist young lady don't know anything about her job and what she's doing very unprofessional everybody that works there is a scam read more

We were trying to find a mechanic at 5:45PM to check a car we were trying to buy. We got stuck in traffic getting to the car so most places were closed or refused to see us last minute. I pulled in to Hector's and within a minute of parking he had his machine hooked up. 15 minutes later he pulled me aside to and told me everything I needed to know about the car and his honest opinion on what to negotiate with. I wish I lived closer because his attitude and professionalism has honestly made me consider finding an efficient way of getting my car to him for tune-ups and fixes. Thank you Hector! read more

Great service! I took my Audi 2018 it was having issues and they got it fixed right away. Hector is very understanding and honest. High recommend this auto shop they are very professional. I have definitely found my go to auto shop! read more

I typically am on Yelp to post reviews about food or food places to avoid, but this time, I had to thank Hector Sr. and Hector Jr. for the professional manner of replacing my transmission (At an amazing price, nonetheless). I became aware of the business because my friend had actually suggested coming here at getting a quote for a new transmission for my Kia. I was in dire need of the transmission, and had nearly been "jipped" by another mechanic shop, telling me I need to be paying $1,900 for a transmission; how come, I call this place and was promptly and professionally, made aware that it was $1200 for parts and labor? I drove my little Kia there (it's only 3 miles away from my house) and became acquainted with the father-and-son duo. Both men quickly assessed the situation, before further assuring me that it was indeed the transmission that needed to be replaced. Both men were patient and efficient as they let me know that they would have it ready in 3 days, and would call me as soon as the car was ready. I forgot to mention, dear audience, that this was on the 22nd of December, quite close to Christmas, when I dropped off my car. On the second day, Christmas Eve, I get a call from Hector Jr. and was made aware that the car was ready to come home. I could not thank them enough as they had my car ready right before Christmas. These men waited for me to pick-up my car before they closed shop for the day. I am one to acknowledge the hard work that these men have done, and thank them for the service I received. I recommended them to my uncle and mother, Yvette Triplett, and now my family goes over whenever there's a problem with their cars. I could not have found a better jewel amongst the ghetto, as I have found at Hector's Auto Repair. Thank you once again! As I will return continuously to have all my car servicing, done here. read more

My car drives soooo much better. Thanks to Hector and whoever else worked on my car. Also special thanks to Ms. Maria, the lady who works their front office. She was so friendly and helpful. read more

Excellent mechanic with a professional attitude:) Very reasonable price and outstanding service

Maybe I called at a bad time. It IS retrograde after all. When I called in I stated the make and model of my car, and described very briefly what my car was doing. The guy cuts me off and blurts out "WE WOULD NEED TO DO A DIAGNOSTIC." I said "I understand that, I just had two questions regarding that. One, how much is the diagnostic, and two-" He cuts me off again and says "It's $100" I said ok, when I talked to my dad he said it may be the transmission or may be the catalytic converter. What's the estimated price for each of those so I know what costs I'm potentially looking at. He tells me they don't quote any prices over the phone. I said "Even though I told you what kind of car I have?" He said "Yup. We don't quote over the phone." RED FLAG FOR ME. He tried it. I'll never set foot in here. I'm not stupid. read more

These people made me pay 100 and drop off my car not even longer than to 2 hours for a inspection after i told them what was already wrong with my car and i already knew i had other problems on my car but i just wanted my pipe fix and to let me know the price so i can just make it back home when they decide to call me back for my car they told me everything i already told them and refuse to do my pipe because they said they don't do small jobs and i can go to the people around the corner like why would u take 100 from me when you told me everything i already knew about my car and said the car is in the Same spot i left it the didn't even move my car and raise it up to literally see where it was coming from they just looked it up i don't understand why they would take my money they just wanted to do big jobs on my car and talk about other things than what ever i want are need they suck ass so much read more

Great service. I called from work had my car towed there and my car was fixed and 2 days

Great shop will go there everytime I am on Los Angeles. Speedy Honest Automotive advice and service. Definitely going there to have my car serviced again. read more

Quality service every time , very profesional and trustworthy . The entire staff provides the utmost in quality service which I extremely appreciate . Thank you :) read more

DONT EVER COME HERE!!!! Hector is a liar and cheat!! I went to go get my car a transmission service which he said it comes with genuine oil for the car i have and new genuine gasket parts for the transmission. The price was outrageous but i needed done. I went to seek a new reasonable priced mechanic to get an oil change and what i love about this new mechanic is he takes u through everything that needs to be done in front of you showing what he is talking about infront of your car before you leave it there. While he was telling me everything he asked me if i recently got a transmission service. I said yes i did he said that the mechanic instead of putting a new gasket he GLUE THE OLD ONE BACK. I was like wtf!!! And he showed me. He also asked where my cover was to my engine i told him Hector took it and when I confronted him he said there was not a cover before. I knew he was lying because before i took the car to him to get the trans service done i had looked inside my hood and took the cover off looking where to put more coolent i put it back and closed it giving up and just going to ask him to do it. This guy Hector lied to my face and went on to tell me that i need so and so done when the more trust worthy mechanic said Hector is lying and wants just your money not caring about putting your car ar risk. Dont go here trust me!!!! Its not worth your money he is a lie and a cheat. CONSIDER YOURSELF WARNED!!! Also read the reviews i am not the only person he has stoled from. read more

I came to get an alignment. I'll update the review in a week to see if they did a good job. But for the most part the customer service has been A1! read more

Worst place I've EVER taken my truck I would HIGHLY recommend you steer clear. If I could give zero stars, I would. I was getting a replacement, refurbished part which they bought from a third party. When the part failed, they refused to even look at my truck without charging me over $100. They offered zero assistance for tow, which is understandable, but how rude they were in combination with refusal to even inspect that the part was not faulty was absolutely bad business. I ended up getting a replacement part from the third party. Thankfully they were MUCH more accommodating. Please save yourself the headache from this awful business. read more