They're so good, they're no longer accepting new patients. This important tidbit wasn't updated on…read moreany websites. Super disappointed because I was convinced I had found my forever optometrist. If you can get in somehow, I'm sure it will be a five-star experience. I was turned away so can only give three stars since the person answering the phone seemed nice.

With doctor's offices being absorbed by CHI Virginia Mason and investment banks, it is easy to feel…read morelike your healthcare is all Teledoc and box stores. If you are looking for a new Optometrist, Dr. Goodman will take care of your eyes and your glasses year after year.

I would not recommend this eye care center due to unfriendly office staff. The woman named Rose…read morewho answered the phone is rude and not very helpful . I called to schedule an appointment ,but was told they don't accept my insurance and that I would have to pay out of pocket, since eye emergencies aren't covered. I agreed to pay out of pocket, and asked if I could be squeezed in by my regular doctor and she said let me ask her and I will call you right back. She never did. I will be looking for a different eye clinic that values their patient's.

Moved to Kitsap county in 2016 and have been going to Poulsbo Eyecare Center from the beginning…read more Dr. Ray Hedahl and his team are a pleasure to work with. The teamwork that they display is always a comforting experience. Dr. Hedahl can concentrate on the exam while his assistant writing down all the vital information. A well oiled machine if you ask me. With regards to glasses they are always knowledgeable and helpful as for me I need the reassurance that the glasses I pick out look good. If I ever have issues with my frames they continue to excel in that as well Repairing or adjusting or even one time replacing them under warrantee without an additional charge. I will continue to go here and would highly recommend this place of business!

I'm new in town and this place is close to my home, so I called to set up an appointment. I was…read moretold they are only accepting new customers by referral. Must be an incredible thriving business if they are turning away new paying customers/patients....

I have been a patient of Pacific Eyecare for many years. This year prior to my appointment I…read morevisited the optical shop and asked John to order me a set of Nike frames. After my appointment I stopped by the optical shop for a copy of my eyeglasses prescription and asked about the frame order. John was not in the shop and they said they would check with him. The next day he left a message that he forgot to order the frames and to let him know, once again which frame I wanted. I called the optical shop and left a detailed message, for John, which frames I wanted. Never hearing back from Pacific Eyeware I went to another optical shop and ordered a set of glasses. Never again will I do business with them.

Bainbridge Vision, Bainbridge Island, Wa doctors recently retired. I have not been able to have my…read morevision checked and my glasses updated nor replaced due to breakage. Bainbridge Vision has left its clients hanging for several months now.

I have been a customer/patient at Bainbridge Vision for nearly a decade. Always had competent…read moreprompt service! They stand behind their wide selection of high quality eyewear.

Called today to make an appointment as a new patient, due to eye pain. The receptionist (I believe…read moreher name was Robin?) was so nice and able to squeeze me in same-day, which was great. Not sure if that's typical, but it was very helpful to me as I didn't want to wait an entire month to be seen for eye pain. My visit was short, to the point, and very enjoyable (or as enjoyable as a trip to the doctor can be!) The staff was incredibly friendly, the waiting room was quiet and clean. They even had a walled-off children's area for my 2.5 year old to play in (a lifesaver!) The doctor was so very nice and made great conversation, and I felt entirely comfortable throughout the exam. I was in and out in less than 30 minutes. Overall, a great experience and I will definitely keep them as my eye doctor while we are stationed in this area for the next 2 years.

I have been going to Dr. Tonder for four years and have not been disappointed. She does a thorough…read morejob with the eye exams, explains what she is doing and does a great job reviewing the results and recommendations. If you are looking for an optometrist in Poulsbo, give her a try.

They are so understanding, kind, flexible, responsive, and generous! Very happy to have found them…read more Highly recommend!

The people at Oculus are truly warm, kind and knowledgeable and it's a great place to shop. Their…read moreinput and the buying experience make it a true pleasure.

So far the prescription had 3 errors in it, which could be data entry and not the optometrist, i…read moredon't know. The order had two errors, I might have been told the wrong information on some glasses I bought, I should find out monday. Some of the,staff have been rude and I am trying to recover from surgery. It has been really stressful and time consuming dealing withQ10 all the mistakes and the lack of respect too,.

The employees at this I care center are really good. They seem to care about the patients and try…read moreto give quality time and effort. I am not happy though, with the end product. They gave me and updated prescription that was wrong. Said I would need to get used to it. But it was blurry vision in one eye, and it took six months for it to be dealt with. They took me back to a prescription that I had over two years prior. And that prescription, it's not good enough for my eyes. So not only did I give them several hundred dollars for my prescription and lenses, but I ultimately had to go somewhere else recently to get the proper prescription for my eyes. Interestingly enough, the Kingston Vision's prescription was nowhere near what I needed to see well. The new place I went to give me a proper exam, showed me a comparison between where my eyes are with the prescription, from Kingston Vision to the prescription that I would need, my eyes are no longer blurry with my glasses on. So it's the quality of Kingston Vision's treatment is what I'm not happy about. But again, the people there are nice, and they try to give good customer service. The fact thatI went elsewhere to get the right prescription, which cost me a lot of money, is pretty infuriating. Because of this fiasco, this year, I actually paid double the amount that I should've for my glasses to be updated with a new prescription because of the lack of quality service from this business. I will not be returning nor recommending them. With the poor vision that I have, and considering that my eyes are everything, I need to make sure that my the glasses and prescriptions are accurate. This business just did not deliver.

Very nice, professional, and knowledgeable team & Dr…read more Quick to assist with emergencies and willing to answer any questions.

I had surgery in August 2024. Absolute disaster!! Was told by another opthomologist 3 month later…read morethat there was so much damage it would take two more surgeries to fix it! Been going to UW eye clinic since (anpprox 18 months so far) and not even sure they will be able to repair it!! Island Eye Care? NOT A CHANCE!!

I've been a client for many years. Until this year I would have rated them much higher as the care…read morehas been pretty good. An technician does the primary check of your eyes and then you see the doctor. They do not give you a lot of time with him. Here is the downside: I have insurance that covers one visit a year and they know it. They scheduled me prior to the year and guess what-no coverage. I talked to them and they were going to fix it. Here comes another bill and it isn't fixed. So my care rating is a 4, my back office is unacceptable. The jury is still out. Personally I like the doctor so I hope he fixes this issue...because I am getting nowhere.