Great experience in Chelala and with Phillip. Welcoming, friendly, helpful. All the positives. I…read morehighly recommend.

The owners are very personable, professional and have reasonable prices with a quick turnaround…read moretime for repairs.

I've been shopping at Keegan's for years and recently made a visit with my girlfriend to check out…read morea necklace she was interested in. I can't speak highly enough about this place. On the surface, Keegan's is a jewelry store but it's much more than that. It's an experience that includes full consultation from a team with vast experience, expertise, and more importantly patience. Donna listens and asks a set of qualifying questions to ensure you walk away with a purchase you will truly love. She walked us through an extensive set of styles including the one we originally intended to buy. She provided context to pricing, informed us on the history and timelessness of each style, and suggested pieces, that looked amazing, we initially hadn't considered. Above all, she made the experience super fun. Again, I can't recommend this place enough. You'll find trendy styles, classic pieces, and a warm, friendly, expert staff who will put you at the center of the experience.

I inquired in person what they would pay for solid (.999) gold. I was told they would pay the spot…read moreprice of gold minus 8-10% commission based on the current London Fixed gold price. I returned to the store later the same day with my gold. They verified its purity and proceeded to offer me 67% of the current London Fixed price. That's a 33% commission! That's a far cry from the verbally quoted 8-10% commission. When I pushed back on how far their offer was from what they quoted me earlier in the day, the young lady's response was "well that's our offer. Take it or leave it.". So, my conclusion: 1. They don't know how to do math, or they are a bait and switch business, 2. they have poor customer service. I will never bring them my business again.

Poor customer service once you make the purchase. Treated me like a pest for following up on…read morearrival date of my jewelry, after no communication. Not somewhere I'd recommend to others based on this alone.

My fiance and I had an amazing experience getting my engagement at the Diamond Vault. We had been…read moreshopping around and checked out a couple of chains. I wanted a sparkly, quality diamond on a reasonable budget. We found the style I wanted. A large stone, semi-antique look, surrounded by little diamonds and diamonds on the band. But the prices offered at the chains had too much of a markup- (we consulted Blue Nile for an acceptable range). Then we found the Diamond Vault. The folks at the Diamond Vault were so helpful. We had three visits before making the final call Each one was relatively low pressure. First we found the right setting. They have fairly good range of settings, but don't have the selection of some of the large chains.What they did have was a unique take on the common setting types. Next we started talking the 4 Cs, they were very knowledgeable. We landed on what we wanted and they sent off for a couple diamonds for our next visit. I noticed some gorgeous necklaces while I was in there for the ring, but I kept my eye on the prize We spent an hour our next visit chatting about the diamonds, looking through the magnifying lens at occlusions, and comparing the colors. I got my every question answered. We were quoted a price and once we did some comparisons were were astonished how great the deal was. The ring took a month or so to be set. They even offered a suggestion to help up save an addition couple hundred. My ring is gorgeous and is well complimented to friends and strangers alike! Whenever we have had to go back for a cleaning, or for insurance docs, they have been happy to see us and more than helpful. The only reason it's not 5 stars is because a little side stone popped out a couple weeks after getting the stone, but they were apologetic and happy to fix it. I would recommend this place wholeheartedly!!

Hefez and sons is the best jewelry store. The staff is very accommodating and Dina creates one of a…read morekind stunning jewelry that will sure catch everyone's eye. She has created several pieces for me and was very understanding if I wanted to make changes. I would HIGHLY recommend Hefez and sons!

A HUGE Thank you to Dina for her guidance in choosing the ring of my dreams to celebrate my 30th…read moreanniversary. She is honest, kind, fair and truly wants to make her customers happy. I LOVE my ring and highly recommend Hefez Jewelers.

I've enjoyed doing business with Rick at Crown Jewelers for a number of years even since his store…read morewas in Walpole before moving to Foxborough. One of the things I really enjoy is the personal relationship he has with all of his clients and he has always worked hard to satisfy our needs. As an example, my wife needed a ring resized quickly because she wanted to wear it in a trip and Rick got it done on time. He is also very creative in developing customized jewelry of all kinds, we've used him on several occasions for that purpose, and he's always done an excellent job.

It was my first experience and I couldn't have left happier. I had brought in my first watch to get…read morelinks removed and the staff was amazing and attentive to all of my needs. Absolutely recommend!

I went to Dolabany to get a custom necklace made as a gift with a stone I had bought abroad. The…read moreowner, whom I dealt with, showed me a setting/ design, told me the price, and said he would have it ready for the special event I needed, which was a few weeks away. The necklace was ready 3 days late, after the event. I did not get upset, but was disappointed. When I went to pick it up, the owner showed me the stone and his work, which I complimented. I asked where the chain was. At this question, he got very angry and told me I didn't mention a chain. I explained I thought buying a necklace meant the whole piece- chain and stone, so it could be worn. He continued to berate me, getting louder and ruder, yelling over me as I tried to explain that I didn't realize it didn't come with a chain. He exploded, continued to yell at me, and stormed around the store as if I had insulted him. So rude and impossible to talk to or reason with at this point. He kept yelling and screaming. Again, I complimented his craftsmanship but said I didn't understand that a necklace meant just the stone setting without the chain because I had never done this before. I was stunned by his aggressiveness, anger, and rudeness, and I have NEVER experienced this kind of treatment or customer service anywhere- all because I didn't realize the chain wasn't included in a necklace purchase. He had me in tears as I left. I wish I had read previous reviews, particularly the "lowest" rated, because I had the same experience as those customers, and I would never recommend this store. RUDEST OWNER WITH NO SENSE OF CUSTOMER SERVICE OR HOW TO DEAL WITH MISUNDERSTANDINGS. INTIMIDATING AND SCARY. STAY AWAY!

I brought in my antique engagement ring that was incorrectly resized by a previous jeweler…read moreresulting in an oval shank. I had concerns about the ring spinning despite resizing. Gary inspected the ring in great detail and made a recommendation to remove some of the shank and rebuild it, as well as to place tension springs to prevent spinning and slipping. He took his time to measure my finger for the optimal fit. I was told by another jeweler that all of my prongs needed replacement and I wanted a second opinion. Gary again took his time to inspect all the prongs and reassured me that they didn't need replacement. I was very glad for his honesty. The next business day, Gary fixed the ring in 3-4 hours and it came out beautifully. I was so nervous previously to entrust someone with my ring, but I felt at ease. Gary offered that I stay and watch the entire process. He told me to inspect my gemstone carefully after his job was complete as general good practice after having my jewelry worked on! I am so happy with the end result and strongly recommend this jeweler. The key factors that impressed me most were honesty, trustworthiness, attention to detail, patience, mastery of his craft, and sharing of knowledge/providing an understandable rationale for his decision-making. I will absolutely be returning for intermittent ring checks!

Brought my engagement ring in for a cleaning and the women who work here were quick to help and did…read morea fantastic job. Thank you, Persona!

Robert's Jewelry is caring, efficient and offers high quality new and used jewelry - for extremely…read morereasonable prices. They very much value their customers! Recently, I didn't have the correct change for an item I had work done on, and he took the little I had and said "That's fine!" I will continue to direct my business to Robert's!!

The folks at Robert's are the best! They have treated me great in every way whether it's selling or…read morebuying ( I've been mostly selling in the last couple of years) and they are always respectful and more than fair in their business practices. I would highly reccomend Roberts jewelers to anyone looking for an honest and positive jewelery store experience! They are the best!

Oh my God, I don't know how I miss this place. Great place to find a hostess gift. Adorable little…read morebaby gifts . Clothing jewelry, so many fun things.

From the owner: Accents by Lovell is a charming gift shop located in an antique farmhouse on the property of…read moreLovell's Garden Center. In this pretty and convenient location shoppers will find a wide array of merchandise, including many products made in New England. Attractive displays, a unique product mix, and complimentary gift wrapping combine to make an outing to Accents an uplifting experience. Accents for the home interior such as framed prints, unique accent touches and beautiful serving pieces are well represented. Dinner candles and scented candles as well as hard to find candle accessories are perfect for adding that personal touch to the home. Unusual and functional serving pieces to enhance your table top are available by Mary Jurek, Mariposa, Beatrix Ball, Totally Bamboo , Michel Design Works and others. Womens' clothing and accessories including stylish and unique wardrobe pieces, hats, beautiful spring scarves , distinctive jewelry (much of it made in New England) and a wonderful assortment of bags from Baggallini, Scout, Sven, Habitat clothing and more make picking up a gift for a friend or a treat for yourself a pleasure! Hostess gifts are a strong point at Accents. Need a quick pick up on your way to a housewarming, or a for a gracious host? You will be pleased with our expanded options at Accents! Personal care items such as lotions, soaps, and room scents from Crabtree and Evelyn, Thymes, and Michelle Designs make a thoughtful last minute treat for friends.