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    Heidi D Yang DMD

    4.0 (2 reviews)

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    7 years ago

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    Dupont Pediatric Dentistry

    Dupont Pediatric Dentistry

    3.5(10 reviews)
    1.8 mi

    My kids have been patients at DuPont Pediatric Dentistry for the past 8 years, and I can't say…read moreenough good things about Dr. Jenna and her team. We've gone every 6 months for regular checkups, and she is hands down the sweetest, most patient, and most fun dentist we could ever hope for. Honestly, I wish she had an adult practice--I'd be first in line to be her patient! Thanks to her care, my kids have had very few dental issues, but if anything ever came up, there's no one I'd trust more than Dr. Jenna. Her newly expanded office is beautiful--spacious, spotless, and so welcoming. The staff is equally incredible. At our last visit, I told her the whole practice runs like a well-oiled machine, and it's true. From start to finish, everyone is friendly, professional, and attentive. I am continually impressed and grateful for the care my kids receive here. Highly recommend--10 out of 10!

    Our experience with this pediatric dental practice was deeply disappointing…read more My 5-year-old child had a difficult experience during a previous visit involving nitrous oxide and a mouth prop. The nitrous oxide appeared to make him less regulated rather than calmer, and when a mouth prop was inserted, he became frightened and ultimately bit the dentist. This was documented as a behavioral issue. At the next visit, instead of exploring alternative approaches, the dentist immediately returned to the recommendation of treatment under general anesthesia. During the appointment, a different mouth prop was inserted in a way that caused my child pain. When he complained, his concerns were not meaningfully addressed. A flavored topical gel containing menthol was also used without any discussion of preferences or sensitivities, and my child reacted very poorly to it. What concerned me most was the lack of individualized behavioral management. My child was cooperative before these negative experiences occurred. I offered to actively assist with behavioral support during treatment, but my involvement was largely dismissed. Rather than adjusting the approach, the visit was characterized as a failure and used as further justification for general anesthesia. When I later met with the practice owner to discuss these concerns, I expected a thoughtful review of what had happened. Instead, I felt that my concerns were repeatedly minimized. Specific questions about alternative behavioral management strategies, accommodation of my child's discomfort, and consideration of his prior reaction to nitrous oxide were met with variations of "I understand, but..." followed by the same recommendation for general anesthesia. The conversation became even more troubling when I cited professional pediatric dentistry guidelines regarding behavioral management. Rather than discussing the standards themselves, the focus shifted to whether I trusted or respected the provider. I was left with the impression that questioning a recommendation was being treated as a personal offense rather than a legitimate part of informed decision-making. I fully understand that general anesthesia has an important place in pediatric dentistry. However, I believe parents deserve a balanced discussion of both benefits and risks, as well as a genuine exploration of less invasive alternatives when appropriate. In our case, I did not feel that happened. I cannot recommend this practice to families seeking a collaborative, individualized approach to pediatric dental care, especially for children who may need additional behavioral support during treatment.

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    Dupont Pediatric Dentistry - Dupont Pediatric Dentistry | Dentist for infants, children and teens in Louisville KY

    Dupont Pediatric Dentistry | Dentist for infants, children and teens in Louisville KY

    Dupont Pediatric Dentistry
    Dupont Pediatric Dentistry

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    Shellie Branson, DMD - Our daughter getting "lipstick" during her appointment. They do whatever necessary so kids feel comfortable!

    Shellie Branson, DMD

    4.0(4 reviews)
    0.0 mi

    Bringing my two kids to the dentist -- a first-time experience for my 2-year-old -- I was prepared…read morefor tears, battles, possibly bribes. But Dr. Branson and her team were amazing with my kids. Really, can't say enough for how great they were ... so I'll continue writing about it. ;-P First, we were able to get back-to-back appointments -- so appreciated. And the fun fish tank and play table in the small lobby had my kids laughing and smiling, which is always a good start. Dr. Branson came out to say hi to my kids when we were about to be taken back for our appointments. And the visit started with my son, who as the proud older brother, took showing his sissy how to act and what to expect very seriously. My daughter was enthralled through the start of his cleaning. And then the techs were able to start her cleaning in a chair next to my son's, which made watching over both easy and the appointment go a bit quicker. And these techs! Absolute kiddo experts! They kept both of my kids interested and following directions throughout the cleaning, talking to them about how they can best brush their teeth and areas in their mouths they need to focus on more. Brushing teeth has been a bit of a battle in my house, so to see both kids opening their mouths wide and having fun while getting their teeth cleaned was huge. This extended to when Dr. Branson looked over their teeth too. Somehow she even got my daughter to not want sticky candy ... around Halloween ... WHAAA! It also helped that they allowed both kids to pick out new toothbrushes and take a few toys from the toy drawer. A quick tip to parents though: You might want to have your kids wait until the end of the visit to get their prizes, rather than between the cleaning and exam, lest you have kids who are itching to get back into that magic drawer. Our pediatrician recommended Dr. Branson, and I'm so glad he did. All in all, this was such an pleasant and, dare I say, fun experience for my family.

    Just switched our kids to Dr. Branson and we LOVE HER! She's patient, very kind, sits down to talk…read moreto you and explain everything. Friendly with kids and a great personality. Kellie was our hygienist and I strongly recommend her as well!!! Overall a wonderful experience.

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    Shellie Branson, DMD - My son was nervous about getting sealants today, so his "big brother" helped in the process. Helped ease his nerves SO much!

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    My son was nervous about getting sealants today, so his "big brother" helped in the process. Helped ease his nerves SO much!

    Heidi D Yang DMD - pediatric_dentists - Updated June 2026

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