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    Shellie Branson, DMD

    4.0 (4 reviews)
    Open 8:30 am - 5:00 pm

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    Dupont Pediatric Dentistry

    Dupont Pediatric Dentistry

    3.5(10 reviews)
    1.8 mi

    My kids have been patients at DuPont Pediatric Dentistry for the past 8 years, and I can't say…read moreenough good things about Dr. Jenna and her team. We've gone every 6 months for regular checkups, and she is hands down the sweetest, most patient, and most fun dentist we could ever hope for. Honestly, I wish she had an adult practice--I'd be first in line to be her patient! Thanks to her care, my kids have had very few dental issues, but if anything ever came up, there's no one I'd trust more than Dr. Jenna. Her newly expanded office is beautiful--spacious, spotless, and so welcoming. The staff is equally incredible. At our last visit, I told her the whole practice runs like a well-oiled machine, and it's true. From start to finish, everyone is friendly, professional, and attentive. I am continually impressed and grateful for the care my kids receive here. Highly recommend--10 out of 10!

    Our experience with this pediatric dental practice was deeply disappointing…read more My 5-year-old child had a difficult experience during a previous visit involving nitrous oxide and a mouth prop. The nitrous oxide appeared to make him less regulated rather than calmer, and when a mouth prop was inserted, he became frightened and ultimately bit the dentist. This was documented as a behavioral issue. At the next visit, instead of exploring alternative approaches, the dentist immediately returned to the recommendation of treatment under general anesthesia. During the appointment, a different mouth prop was inserted in a way that caused my child pain. When he complained, his concerns were not meaningfully addressed. A flavored topical gel containing menthol was also used without any discussion of preferences or sensitivities, and my child reacted very poorly to it. What concerned me most was the lack of individualized behavioral management. My child was cooperative before these negative experiences occurred. I offered to actively assist with behavioral support during treatment, but my involvement was largely dismissed. Rather than adjusting the approach, the visit was characterized as a failure and used as further justification for general anesthesia. When I later met with the practice owner to discuss these concerns, I expected a thoughtful review of what had happened. Instead, I felt that my concerns were repeatedly minimized. Specific questions about alternative behavioral management strategies, accommodation of my child's discomfort, and consideration of his prior reaction to nitrous oxide were met with variations of "I understand, but..." followed by the same recommendation for general anesthesia. The conversation became even more troubling when I cited professional pediatric dentistry guidelines regarding behavioral management. Rather than discussing the standards themselves, the focus shifted to whether I trusted or respected the provider. I was left with the impression that questioning a recommendation was being treated as a personal offense rather than a legitimate part of informed decision-making. I fully understand that general anesthesia has an important place in pediatric dentistry. However, I believe parents deserve a balanced discussion of both benefits and risks, as well as a genuine exploration of less invasive alternatives when appropriate. In our case, I did not feel that happened. I cannot recommend this practice to families seeking a collaborative, individualized approach to pediatric dental care, especially for children who may need additional behavioral support during treatment.

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    Dupont Pediatric Dentistry - Dupont Pediatric Dentistry | Dentist for infants, children and teens in Louisville KY

    Dupont Pediatric Dentistry | Dentist for infants, children and teens in Louisville KY

    Dupont Pediatric Dentistry
    Dupont Pediatric Dentistry

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    Heidi D Yang DMD

    Heidi D Yang DMD

    4.0(2 reviews)
    0.0 mi

    After coming across the other review listed about Dr. Yang's office, I read it and felt compelled…read moreto share our experience. We've been a patient of Dr. Yang's (and her office) for over 10 years now - starting with our oldest child which just so happens to have special needs. From the very first appointment with her, to our most recent first time appointment with our youngest who turned 2 back in the Spring, we have never experienced anything like what was mentioned in the other review, more specifically it's been quite the opposite. Dr. Yang (who is amazing) and her staff that we have consistently seen since we've been going there have always been patient, calm and at any point whenever any of our children have had issues of possible tears from a first time appointment or having a loose tooth come out, they go above and beyond to turn the situation around and make sure the child is comfortable and not afraid. They often do funny or silly things like let the kids use the water tool to squirt water or say funny rhymes to keep the kids laughing and comfortable and to lighten the whole experience of going to a dentist which can be a bit scary, especially for first time patients who are often as young as 2. Maybe the hygienist mentioned was just temporary or it was an off day but I can attest our 4 kids going there and us never experiencing that in all the years we've be a patient of Dr. Yang's. I realize everyone can have a different experience or different circumstance, so that is why I felt it was important to share ours.

    We visited Dr. Yang for my son's first dentist appointment when he was 2 and a second 6 months…read morelater. Dr. Yang was very nice and I liked her. The office was clean and the train table in the waiting room was a big hit with my son. I wasn't sure what to expect from a first dentist appointment, but I think I was anticipating a very laid back first appointment. It was not. While the hygienist was very thorough, she moved through the introduction of tools VERY quickly and then asked me to hold him down so she could delve right in within about 90 seconds. My son is not the type to be scared or cry at the doctor. He's had stitches in his face without a tear. But the speed of the exam was jarring to him and pretty soon he was crying. Rather than stopping the hygienist continued to speed through it and kept saying, "I like it when you cry, that helps me clean all the teeth in the very back too!" I found that an insensitive thing to say, but we gave them another shot since I did like Dr. Yang. After the second appointment when my son was older and more experienced I didn't anticipate any tears. When the same hygienist sped through the appointment and said, again, when he started crying, "I like it when you cry!" I realized this was not going to be a good fit. I appreciate that they are doing a thorough exam, but the experience felt more intense than it needed to be and I worry it's the kind of early dental experience that could cause a future fear of the dentist if we continued there. Today I took him to my dentist and they took their time with him AND completed a thorough exam and he didn't shed a tear and sat in the chair himself without being held down. I understand they have certain procedures and maybe speeding through checkups and holding kids down works for some kids, but not all children will react well to this. For my son it was just too much.

    Shellie Branson, DMD - pediatric_dentists - Updated June 2026

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