Dr. Denys took my son's tonsils out recently. I was impressed with the feeling in his office. Very…read morekind, personable staff. Dr. Denys is very professional, knowledgable, thorough and attentive. He is a little quiet natured, but gentle and kind in the way he examined my son. He came to see us in pre-op before my son went in to surgery with reassuring words and came in afterward to check on him as well. I was really impressed with the care he gave my son. I would highly recommend his services.

Find It First, Then Wait First things first: do not trust…read moreyour GPS. Enter the address and it will drop you in a residential neighborhood with no imaging center in sight. The correct location is on the west side of American Fork Hospital. Save yourself the confusion and look it up before you go. Once you find it, the facility is clean and the staff is nice. The space looks a little dated and could use some love, but nothing that affects the quality of care. Now for the part that will test your patience. I was called back immediately after arriving, which was a good sign. I changed into the gown, was walked to the area outside the MRI room, and then waited over 40 minutes before actually going in. Sitting in a hospital gown in a hallway for the better part of an hour is not a great experience. Go in with the right expectation and a fully charged phone for the wait.

Since the first of the year it is nearly impossible to talk to a live person when trying to get…read moreinformation about medications, results or even make an appointment. The Cardiology department is nonexistent at certain locations now and when you finally get put on hold to talk to someone it takes an eternity it seems like to have someone pick up. Quality of patient service has diminished considerably. Starting to look else where for providers. One final comment. Not everyone one has internet or is tech savvy enough to go through all the hoops to use online communications

Been with Layne for over a decade. Always top of the line service and help. I trust their…read morerecommendations and consider their service to be the best available. The entire staff are as good as they get. Great goodies on the table, too.

They have always given courteous and fast service. Staff is always friendly and helpful. And I…read morelike the goodie basket!

I've waited to write this review for almost 2 years. I didn't want to hastily write something that…read morecould effect a company, but after almost 2 years of working with this office, I would not recommend using them if you have other options. It is pretty difficult getting appointments with this office. My son has had his ear tubes done 3 times in 2 years, so when he got 2 ear infections back to back, I called them to get an appointment. I told them that there was blood coming from his ear and a lot of it, but they didn't seem concerned so they booked us for an appointment 2 months later. We finally had the appointment last week and the doctor pulled out a huge chunk of crusty, congealed blood that has just been blocking his hearing for 2 months. He also did testing to find that his tubes aren't working, again! He said to do some ear drops for a week and then come see him again...but the next appointment isn't for another month, so I guess we have more waiting. Unfortunately, there isn't an ENT closer to my home that my insurance covers, so we just have to deal with it. Also, in 2019 I spent more than 3 months trying to figure out what was wrong with my throat, and after 3 different rounds of antibiotics, losing my voice completely for months and feeling terrible; my doctor finally decided that he needed to do surgery to remove the infection in my throat. Finally after months and surgery, he found that I had 4 infections, staf, strep, and 2 others that I can't pronounce. It took months to get my voice to not sound like I was sick & about a year until I could sing anything. After reading all this, if you choose to go here, expect to be dissatisfied with their service. Good luck!

Dr. Ryan Stephenson is truly one of the BEST ENT Doctors I have ever seen. He is everything you…read morewould ever want in a Doctor. He is a great listener. He never made me feel rushed during the appointment. I bombarded him with a lot of questions, and he was incredibly patient; and provided me with very helpful answers to all my concerns. He is incredibly knowledgeable and very well educated. He was very very thorough in his examination and assessment. Thank you Dr. Stephenson for being so wonderful!

BEWARE. BEWARE. BEWARE. Unless you enjoy surprise bills and…read morethe most expensive snack break of your life. I'm just going to echo the other eleven 1-star reviews, because wow -- PEAK ENT Associates has somehow perfected the art of medical absurdity. My wife went in because she felt like food was getting stuck in her tonsils. Reasonable concern. Reasonable appointment. What followed was... not reasonable. They performed one test: a diagnostic laryngoscopy -- a tiny camera down the throat. Fine. $475. Painful, but at least that makes sense. Would've been nice to be warned it costs roughly the same as a used iPhone, but okay. Then the bill arrived. Along with the $475 camera test were two mysterious "Swallow Test Fees": * $422 * $95 When I asked my wife what other tests they did, she said, "None. Just the camera." Interesting. So, I called billing. Billing had no idea. Truly inspiring confidence. Eventually, a nurse explained that during the camera test, my wife had to eat a cookie and take a sip of apple juice so they could "observe swallowing." Yes. You read that correctly. $422 for a cookie $95 for apple juice I don't know where they shop, but apparently these were artisanal, organic, free-range, gold-leaf cookies personally blessed by a gastroenterologist. Naturally, one might assume that watching someone swallow would be included in the $475 throat camera test, but no -- apparently snacks are à la carte. Oh, and don't forget the $260 "new patient" fee, which I assume covers the welcome smile and the privilege of sitting in the waiting room. And the grand finale? After all that: "We don't really know what's wrong. I guess you could get your tonsils removed." Fantastic. $1,252 later, the medical equivalent of a shrug. In summary: If you'd like to pay luxury-restaurant prices for a cookie, apple juice, and zero answers -- PEAK ENT is the place for you. Everyone else, consider this your warning. Sincerly, Brant

This was the single most unnecessary medical expense of my life. When the 2 minute treatment option…read morewas discussed I asked "How expensive is this?" The doctor's aid responded by asking "Do you have insurance?"-- I responded that I did. The doctor's aid responded "Then it won't be that much". The treatment took 2 minutes, it literally was nothing more than a paper patch that looked identical to the paper hole-punch when making 3 ring binders. So imagine my surprise when I received a bill that wasn't covered by my insurance that cost $617! In what world does $617 qualify as (using the medical aid's words) "it won't be that much"? $617 was only part of my bill. I paid an additional $300 for additional totally unnecessary tests. I agree with Layne C (Aug 14, 2024) and Ritch A (July 26, 2024): BE UP FRONT ABOUT COSTS to allow patients the ability to make INFORMED decisions to accept or decline tests. A follow-up visit was necessary because I needed the paper patch removed from my ear canal-- during this subsequent visit, every time medical staff went to do a test, I kindly informed them not to do the test if I was going to be charged for it. There were at least 2 or 3 times I got the impression that had I not said that, I would have had several more hundred dollars charged to me for unnecessary testing. As disgusted as I was/am with the lack of transparency-- I will add the staff was pleasant and skilled.

Dr. Slattery listened to my history and my current issues, reviewed tests and MRI's and had some…read moregreat advice for dealing with a tricky, intermittent ear issue. I highly recommend him for ALL ENT issues.

I have been treated by Dr. Bennett for the last 4-5 years and I couldn't be happier! 2 surgeries…read moreand many MANY follow ups later, I have had many experiences with him and his staff. He is always friendly and is a straight shooter. He will tell you the problem and how to fix it. I like that approach. His staff is always friendly and very welcoming. This is an office that actually cares about their patients. If you need a good ENT, this should be your first choice! I highly recommend and will continue to use their services!

Bryan is awesome! He was my second opinion dr because I didn't trust the dionosis from my first. He…read moreimmedentally figured out something was not right and sent me for a catscan and told me to come right back (all done within an hour). Long story shorter, we opted for surgery and changed my life the day after. Great doctor, I recommend him for your ENT needs.

From the owner: Bryan Richards, MD, is an ear, nose, and throat specialist located at the Layton Tanner Clinic. Dr…read more Richards is also specializes in allergy treatment. Dr. Richards treats neck masses, sinus complications, eardrum perforation, otosclerosis, and other ENT complications. He is also available for procedures and surgeries as diagnosed. Learn more at online or call Tanner Clinic for more information.

Absolutely the finest doctor in Park City, bar none! Professional, intelligent, and offers…read moreexcellent advice and insight. I give her my highest recommendation!

Dr. Hafen is a great physician, friendly staff. However I had a disappointing experience regarding…read morehow the Premier "system" mishandled test results. Despite downloading this "my chart" which was promised to be better, easier etc., the opposite is true. I have my results from the Imaging and other tests but my doctor doesn't. Both providers say they sent them to us at the same time. I even offered to provide them. The PFM receptionist told me I must make an appointment with a technician to retrieve my records, felt like I was being hustled for a co-pay, she seemed more concerned with the collection of a copay than resolving the problem. I paid them money on time. I showed up for the appointments on time. Patients have to navigate complicated insurance bureaucracy, pay thousands / year in premiums plus co-pay before services rendered, another copay to make an appointment to get records then another copay. I'm frustrated and confused why the patient has the test results but the doctor doesn't and the technician said they will not make an effort to get the results of the tests they ordered. I guess I will have try and interpret the results myself as Premier won't lift a finger-to get the results of the tests they ordered from the provider they sent me to. Good people in a broken system, who cares? Not the PFM reseptionist.

From the owner: Dr. Mark Hafen is an expert provider of Family Medical services at Premier Family Medical. Dr…read more Hafen offers services such as care for allergies, ear infections, hypertension, migraines, stomach conditions, pediatric care, and urgent medical needs. At Premier Family Medical, Utah County area patients can receive accurate diagnoses thanks to advanced testing including blood tests, ultrasounds, biopsies, and x-rays.