Dr. Denys took my son's tonsils out recently. I was impressed with the feeling in his office. Very…read morekind, personable staff. Dr. Denys is very professional, knowledgable, thorough and attentive. He is a little quiet natured, but gentle and kind in the way he examined my son. He came to see us in pre-op before my son went in to surgery with reassuring words and came in afterward to check on him as well. I was really impressed with the care he gave my son. I would highly recommend his services.

Find It First, Then Wait First things first: do not trust…read moreyour GPS. Enter the address and it will drop you in a residential neighborhood with no imaging center in sight. The correct location is on the west side of American Fork Hospital. Save yourself the confusion and look it up before you go. Once you find it, the facility is clean and the staff is nice. The space looks a little dated and could use some love, but nothing that affects the quality of care. Now for the part that will test your patience. I was called back immediately after arriving, which was a good sign. I changed into the gown, was walked to the area outside the MRI room, and then waited over 40 minutes before actually going in. Sitting in a hospital gown in a hallway for the better part of an hour is not a great experience. Go in with the right expectation and a fully charged phone for the wait.

I am writing this review regarding the care my husband has received in the office and care of Dr…read more Nick Thomson, oncology. My husband was diagnosed with Mesothelioma in June of 2026. While he was in the hospital at Utah Valley Hospital in Provo, UT, he was seen by Dr. Thomson's nurse practitioner, Woody Palmer. Due to this encounter, we had a follow up appointment with Dr, Thomson. We went to the appt. Dr Thomson appeared to be thorough in his assessment and treatment plan of my husbands diagnosis. He was very quick to prescribe pain and managment drugs even though my husband wasn't having severe pain yet. We somewhat understood. We were still trying to wrap our heads around everything that was happening so fast in our worlds. When I asked about getting a 2nd opinion at Huntsman Cancer Institute, his demeanor changed. He was very quick to respond with, "Well I studied there and I can tell you this, they are more about their research than caring for you as a patient." That was his comment. We did go to Huntsman Cancer Institute. The dr. that we met with had reviewed the biopsy, Dr. Thomson's assessment and treatment plan and was in full agreement with his plan. The dr. was very gracious and up front with us about the treatment and ins. issues etc. He told us to go where we would pay the least because the treatment and care would likely be similar if not the same. After prayer and careful thought, we opted to stay with Dr. Thomson and his team because we felt we could get the treatment we needed quicker as we already had treatment 1 scheduled and we wanted to give Dr Thomson the benefit of the doubt and my husband liked the interaction and attentiveness he received from Woody in the hospital. In the time leading up to the 1st treatment, a lot was happening in my husband's body and with all these changes, we didn't know what was coming from what, what was the new normal to expect so we needed to have someone to reach out to. They told us they have a texting line that would be the easiest to reach the nurses and get the quickest response. We did not find this helpful as we were not able to reach them often and on the weekends it was terrible. Nobody to reach and they don't even work on Mondays so it was even a longer weekend. We ended up having to go to ER several times because we were not able to get our questions answered or resolved through their office. Again everything is new and a whole lot to process so we give them the benefit of the situations and figure we have to learn to live in this new age of AI bots and telephone systems of no real people. Each treatment is 3 weeks a part. We had the first treatment with no problem. You just go in their treatment room and their nurses give the treatment. The nurses were Kind but not super warm and friendly. The 2nd treatment comes, 1/2 way through they had to stop the treatment because my husband was having severe pain. The nurse reacted immediately and professionally. Within 20 minutes, the pain was reduced from 8-3 and the treatment was restarted. Shortly after restarting, Woody came in and explained that there is a serious situation in the calcium level in the blood draw done prior to the start of treatment 2. He said it is very serious and we need to go to the hospital. He said that they could give the medicine needed there in the office, but they couldn't because they would need to recheck it the following day which would be a Saturday and nobody would be in office to check it. We took him seriously and said that we would go to the VA emergency in SLC. Which we did and did spend 2 days in the hospital getting treated to bring it down. Here is my issue. In the time since July 31, the 2nd treatment. Nobody from Dr. Thomson's office has contacted us in any way. In the records that Woody wrote regarding the situation, he wrote in it that he would follow up. He has not. AND NOBODY ELSE FROM THIS OFFICE HAS EITHER. This IS unacceptable behaviour from any Dr. or their teams. My husband is,or should I say WAS now, their patient who had a serious medical situation happen in their office and they did not even CARE enough to check on him after the weekend nor up to today which is now 16 days past the situation. And Dr. Thomson had the audacity to tell us that another medical facility or dr. would not care as much as he or his team. I firmly felt from the beginning appt.that Dr. Thomson was more set on building his business but we wanted to give him the benefit of the doubt. Now there is no doubt. He surely is more about building his business. It is my feeling after all of this, that they felt that we were going to go to the VA and that they would lose our business, therefore, they were just going to wash their hands of us at this time. They did not say this, as they have not contacted us at all. IS THIS THE KIND OF CARE AND TREATMENT THAT YOU WANT IN ONE OF LIFE'S MOST VULNERABLE MOMENTS.

Been with Layne for over a decade. Always top of the line service and help. I trust their…read morerecommendations and consider their service to be the best available. The entire staff are as good as they get. Great goodies on the table, too.

They have always given courteous and fast service. Staff is always friendly and helpful. And I…read morelike the goodie basket!

I've waited to write this review for almost 2 years. I didn't want to hastily write something that…read morecould effect a company, but after almost 2 years of working with this office, I would not recommend using them if you have other options. It is pretty difficult getting appointments with this office. My son has had his ear tubes done 3 times in 2 years, so when he got 2 ear infections back to back, I called them to get an appointment. I told them that there was blood coming from his ear and a lot of it, but they didn't seem concerned so they booked us for an appointment 2 months later. We finally had the appointment last week and the doctor pulled out a huge chunk of crusty, congealed blood that has just been blocking his hearing for 2 months. He also did testing to find that his tubes aren't working, again! He said to do some ear drops for a week and then come see him again...but the next appointment isn't for another month, so I guess we have more waiting. Unfortunately, there isn't an ENT closer to my home that my insurance covers, so we just have to deal with it. Also, in 2019 I spent more than 3 months trying to figure out what was wrong with my throat, and after 3 different rounds of antibiotics, losing my voice completely for months and feeling terrible; my doctor finally decided that he needed to do surgery to remove the infection in my throat. Finally after months and surgery, he found that I had 4 infections, staf, strep, and 2 others that I can't pronounce. It took months to get my voice to not sound like I was sick & about a year until I could sing anything. After reading all this, if you choose to go here, expect to be dissatisfied with their service. Good luck!

Dr. Ryan Stephenson is truly one of the BEST ENT Doctors I have ever seen. He is everything you…read morewould ever want in a Doctor. He is a great listener. He never made me feel rushed during the appointment. I bombarded him with a lot of questions, and he was incredibly patient; and provided me with very helpful answers to all my concerns. He is incredibly knowledgeable and very well educated. He was very very thorough in his examination and assessment. Thank you Dr. Stephenson for being so wonderful!

I usually go to their Lehi location; but after being sick for 3 weeks and starting to cough up…read moreblood, I called their office to see if I could have an earlier appointment. They were able to get me in the same day at their Provo location. My appointment was at 2pm and I left at 4pm; but I get why it took so long because they were trying to fit me in and I was just seeing their NP, but after she saw me she realized the Doctor would need to do a scope down my nose/throat so that's why it took so long. So even though it was a long wait; I get it and appreciate being able to be seen and get some more medication to hopefully help me get better!

We had a great experience. The guy who helped us was great. I did this exact same appointment for…read moremyself at the Lehi location and there was no bill, just our copay. For some reason we now have a bill of almost $200?? Mind you both peak ENT just different locations

Dr. Slattery listened to my history and my current issues, reviewed tests and MRI's and had some…read moregreat advice for dealing with a tricky, intermittent ear issue. I highly recommend him for ALL ENT issues.

I have been treated by Dr. Bennett for the last 4-5 years and I couldn't be happier! 2 surgeries…read moreand many MANY follow ups later, I have had many experiences with him and his staff. He is always friendly and is a straight shooter. He will tell you the problem and how to fix it. I like that approach. His staff is always friendly and very welcoming. This is an office that actually cares about their patients. If you need a good ENT, this should be your first choice! I highly recommend and will continue to use their services!

Bryan is awesome! He was my second opinion dr because I didn't trust the dionosis from my first. He…read moreimmedentally figured out something was not right and sent me for a catscan and told me to come right back (all done within an hour). Long story shorter, we opted for surgery and changed my life the day after. Great doctor, I recommend him for your ENT needs.

From the owner: Bryan Richards, MD, is an ear, nose, and throat specialist located at the Layton Tanner Clinic. Dr…read more Richards is also specializes in allergy treatment. Dr. Richards treats neck masses, sinus complications, eardrum perforation, otosclerosis, and other ENT complications. He is also available for procedures and surgeries as diagnosed. Learn more at online or call Tanner Clinic for more information.

Absolutely the finest doctor in Park City, bar none! Professional, intelligent, and offers…read moreexcellent advice and insight. I give her my highest recommendation!

Dr. Hafen is a great physician, friendly staff. However I had a disappointing experience regarding…read morehow the Premier "system" mishandled test results. Despite downloading this "my chart" which was promised to be better, easier etc., the opposite is true. I have my results from the Imaging and other tests but my doctor doesn't. Both providers say they sent them to us at the same time. I even offered to provide them. The PFM receptionist told me I must make an appointment with a technician to retrieve my records, felt like I was being hustled for a co-pay, she seemed more concerned with the collection of a copay than resolving the problem. I paid them money on time. I showed up for the appointments on time. Patients have to navigate complicated insurance bureaucracy, pay thousands / year in premiums plus co-pay before services rendered, another copay to make an appointment to get records then another copay. I'm frustrated and confused why the patient has the test results but the doctor doesn't and the technician said they will not make an effort to get the results of the tests they ordered. I guess I will have try and interpret the results myself as Premier won't lift a finger-to get the results of the tests they ordered from the provider they sent me to. Good people in a broken system, who cares? Not the PFM reseptionist.

From the owner: Dr. Mark Hafen is an expert provider of Family Medical services at Premier Family Medical. Dr…read more Hafen offers services such as care for allergies, ear infections, hypertension, migraines, stomach conditions, pediatric care, and urgent medical needs. At Premier Family Medical, Utah County area patients can receive accurate diagnoses thanks to advanced testing including blood tests, ultrasounds, biopsies, and x-rays.