Great experience today! We used the app and set up an appointment for Ellie. We took her in for a…read morebath and deshedding treatment, had her nails done, and some anal gland expressing. All the things we didn't want to do and let the groomers do it right. We did a drop off (scheduled appointment) and picked her up about 2 1/2 hours later. Easy peasy and so happy with the results. This (Lennox) location has always been one of our favorites as a store to pick up things, but love that they offer full-service grooming. Would absolutely recommend and the groomers and staff were great!

I took my dog for their grooming service, I was not allowed to see my dog once he was finished…read morebefore checking out, if I would have I honestly would not have paid the 130 dollars they charged me. They over-trimmed his beard and made him look like something other than a doodle. His face was not matted and should not have been shaved the way it was, leaving a huge bald spot in between his eyes. I will not be returning with him to this place, it seems they can only handle short haired dogs. Will be heading to pet suites next time. 0/5 stars but yelp won't let me. Edit: after further review, why would they add a doodle package if they cannot handle doodles as shown on other reviews? I made an account just for this. I want my money back. But I know they won't give it to me.

I stopped into the Graceland location just to browse and had such a great experience! Lydia helped…read moreme while I was in the store, and she was so kind and knowledgeable. My dog hates being brushed, and I had no idea I'd been using the wrong type. Lydia clearly explained why the brush I had wasn't ideal and walked me through other options and why they'd work better. I can happily say that, for the first time, my dog didn't mind being brushed and was actually calm! She also pointed out a few treats she thought my dog would like based on what I picked out. They were in a different section I would have otherwise totally missed. She even shared a helpful resource for learning more about my dog's breeds. You can tell she genuinely cares. Easily the best experience I've had in a pet store!

The staff is always very helpful. They have a wonderful selection of pet food, treats and toys for…read moredogs and cats.

Jeanette is absolutely wonderful! She watched our beloved dog & cat at our house so my wife & I…read morecould have a getaway to the Hocking Hills. She did an amazing job! Jeanette has a great energy & personality. Our pets both got along so well with her! Jeanette made me feel relaxed, listened so well, & has excellent attention to detail! I highly recommend her & her business!

I've been using Fur Star for at least 7-8 years now and they've never let me down. After moving…read moreout of state and having to find other providers, they're the only ones I can trust to take care of my girls (2 cats). Directions are always followed, my cats are always happy when I return home and I never have to worry. I get photos and updates while I'm away and it's comforting to know they're always in good hands.

Kellie did an amazing job grooming my pup! He looks so handsome. He loves her. Every time I just…read moresay her name at home, he goes crazy and is ready to go see her.

I will start by stating that I brought my 7lb Maltese yorkie to TLC 2-3 times before I decided to…read morestop going there. When I took my pup there recently to Whitney, he came back with a great cut but when we got home, he was shaking and pacing like he did when he was coming off of sedation from his teeth cleaning. He was so distraught and nervous, unlike any time I had picked him up before. he would not eat or drink and hardly wanted to go outside or play at all. I called TLC and the owner called me back and assured me they would check with Whitney to see if he was scared by another dog or something else. They never called me back after that, not even to check on my pup. I took him to the Shaggy Shack instead and explained what had happened at TLC. They said they had heard this from another client recently as well! And they also complained that they did not get a call back! Something strange is going on at this groomer. Proceed with caution!

After conversing with Joe about the different qualities of food brands, I can rest confidently…read moreknowing that Oreo is living his best life! Such friendly staff who greet me at the door and ask about Oreo. It really feels like I'm around family!

I recently stopped shopping here…read more My vacation was disrupted for over an hour overlapping two days over the need to cancel / reschedule an appointment that was to occur over my vacation time... an appointment that I had canceled / rescheduled before leaving town but had not been fully addressed by Mutts & Co Grooming. I was told that even though I had grooming appointments booked for the remainder of the year that my July appointment could not be booked because I did not have a method of payment stored within their new online booking portal. Storing a form of payment on an online booking portal is not something I would ever do and did not appreciate the effort that Mutts & Co put into trying to convince me otherwise during my vacation. I was away for five days. I was interrupted during two days of my vacation over this matter. The unfortunate part of this story is that Savanah is amazing at grooming my fur babies; however, I will not place a method of payment within their online portal. I now need to make alternative arrangements for grooming which is not at all appreciated. Life is busy enough without arbitrary and unplanned side quests. Mutts & Co does offer a variety of healthy products for cats and dogs. They are good about assisting you to the car with large orders or even assisting with curbside pick up. However, all of the products that they carry can be gotten through online retailers. My only other complaint is that they continually store the shopping carts on one side of the store and shopping baskets on the other side of the store. Their shopping carts require the use of a shopping basket too as items fall through the shopping cart when used alone. Disabled persons have a hard time traveling to each side of the store to collect a shopping basket and shopping cart. I would point this out each time and would return to the same set up the next trip.

We've been looking for a good dog groomer in Columbus and, after a couple of not-so-great grooms at…read moreother places, we decided to try Mona's. The staff was very kind and they did an amazing job! Our dog did not seem stressed at all when we picked her up and she looked adorable. We will definitely be back!

So pleased with our first time visit to Mona's! I have two poodles who, can be a little high…read moremaintenance, but my girls were treated so well and look AMAZING. I definitely appreciate the patience the team took with both my babies and the execution of the cuts came out exactly as I wanted. We look forward to coming back

Great staff. They take excellent care of my cats. Understandable prices. Very good with organizing…read moretheir appointments

There is not enough positive words I can say about this place…read more I took my beloved pet here several times when he got sick. From the front desk to every team member involved, they showed my dog and myself nothing but care, professionalism, love. I was devastated to have to eventually put my dog down. They gave me a wonderful option to come later with less people, I was given as much time as I needed with him and they were all so understanding. I really appreciate everyone here going above and beyond on one of my hardest moments in life. Several days later I received a very sweet card from the team with all of them leaving a little message and signing it. That meant the world to me! I highly recommend Elemental. I'm not ready to have another pet right now, but I will definitely go here when I do. Thank you all for your kindness and compassion. You are all wonderful. Thank you for doing everything you could for my baby. Sincerely , Jodie Churchill Rumpelstiltskin's mom

Alysia is always so patient with my anxious dog. The fact that he likes her and is happy to see her…read morelets me know, she treats him well. She does a great job grooming him!

I love doggy day spa, and my dog too loves them as well. they do a wonderful nails and filing…read morethem. It's a two person but he looks forward to it. I night before and he actually knows anticipates. I also use the self wash & love it. These folks are so very friendly and cordial. I recommend them to anyone. I love giving my business to a small business that strives to please their clients. I hope I can always afford you.

Great service great recommendations they came out evaluated my dog Duke for head tilt and…read morevestibular disease they handled him great were very nice and gave great advice and were very cost efficient. Love the mobile service they offer. They even recommended some medications that they have on site which is very convenient. I would definitely use them again. Thank you guys soo much!

The Vets came to my house to do check-ups on my cats (20 years old and 5 years old) full well…read moreknowing that they were about to permanently shut down. It felt like I was scammed out of $300 for the exams and then I wasn't able to get the medicine that my super senior should have had before his passing. Very bad business handling.