I called on advance to be sure that the indoor pool was heated as I was traveling with a child. It…read moreis NOT. Very disappointed The hotel is very loud. Between the AC noise, the train next door, and racing cars you will not get rest The staff member that checked us in was not the friendliest, but the evening staff was very pleasant. Not the place to stay if you value your rest.

Not terrible not great. Parking is located across the street without an easy crosswalk to reach the…read morehotel. Many issues were faced with the parking, tag not working properly, being charged by the garage on top of the $30/day charge from the hotel. Breakfast offers hot food and there is coffee and tea available 24/7 in the lobby. There are two elevators on opposite sides of the building so you can never be too far away. However, they both operate extremely slow. Upon checking in the room was facing the bar street, unknowingly booked the hotel where all the college students go out. While they do offer ear plugs and sound machines in each room it doesn't help much when it's 1am and so loud you can't sleep. The other options for rooms face the train or the street - no ideal placement. One bad interaction occurred with a staff member, after being charged to exit the garage I approached the front desk which had no one there. Turned to see a woman straddling the couch behind me who yelled across the lobby asking if I was checking in. When I said no and told her there was an issue with the parking she looked at me to continue when I realized she had no plan on getting up to assist us. She did not help sort out the problem but told us to call the parking garage to get a refund... Upon checkout there was a different worker present who graciously and with attitude I may add, removed one day of parking to make up for the garage charging. Next time I visit this town I will be avoiding this hotel to say the least. However, the rooms were clean and spacious.

I absolutely loved this little hotel on the edge of Downtown Raleigh. The location is great, the…read moreparking lot is easy to access, and the lobby/lounge is so cute and vibey. This is a converted motel (which is my go-to stay given the choice), and while some of the rooms are accessible from the outdoors, most are accessible from an indoor hallway. We ended up staying in two different rooms over the course of four nights (we had back-to-back reservations) but moving from one room to the next was smooth and straightforward. Both rooms were clean and comfortable, and well-stocked with snacks and drinks to purchase. The Longleaf branding is also adorable, and they sell some fun trinkets at the front desk. You can even buy the cute tie-dye rooms that they keep in the rooms if you would like! The front desk staff was helpful for check-in and check-out as well. I would definitely stay here again!

I love staying at this hotel! It's right downtown but also tucked away where it's quiet. The rooms…read moreare always immaculately clean and full of nice touches, like local chocolates and snacks. Plus, they have a wonderful lounge with indoor and outdoor seating, plenty of outlets for charging and strong wifi if you have to be on a virtual meeting, and a wide selection of coffees and other beverages. Also, special shout out to Delaney at the front desk! She is fabulous - friendly, efficient, and helpful in everything she does.

The Store is a repurposed old general store that has been turned into a very retro/modern cool vibe…read morewith interesting architectural detail, wonderful art, and welcoming warmth. John is the perfect host. We especially loved the King room with large shower, lots of nice products, good coffee and real cream. We highly recommend The Store.

If I could give this sanctuary more than 5 stars, I would…read more Every inch of this space tells a story -- art collected from around the world, sculpted greenery and koi gliding through still water, lily pads floating beneath the gaze of elegant sculptures. It's a living gallery, a meditation on design and serenity. We spent hours in the communal space, talking, laughing, and letting music fill the air (their sound system is state of the art). It was so comfortable and inspiring that we chose to stay in rather than venture out. John is not merely a host; he is a curator of experiences -- part concierge, part architect, part storyteller. His presence elevates the stay without ever intruding upon it. We usually seek a new stay with every visit to Raleigh. But The Store has changed that. It's more than accommodation; it's an experience we'll keep coming back to.

A hidden gem! This…read morehotel is a once hidden gem to us Pack parents. Its location is super close to NCSU and a few local restaurants. The staff is super friendly. My husband said that was the quickest hotel check-in he has ever had. Our king room was spacious and fixtures and esthetics look new and modern. The room was clean and smelled so good when we walked in. I reviewed the rooftop bar separately. It's a must-try! Drinks were great and service was even better. And there's a parking deck for guests which was an added bonus.

Sleek, modern stay in downtown Raleigh. Clean rooms, comfy beds, rooftop views, and friendly staff…read more Great location--easy walk to everything!

No real complaints here. This Hotel checks just about every box. It's in the heart of downtown…read moredirectly across from the Raleigh Convention Center, they offer valet parking for $30 a day, club lounge for BonVoy elite members, standard gym with Peloton bikes, treadmills, cool towels, etc. Location was very walkable, plenty of restaurants and rooftop bars all around. Beds were comfy, nice pillows, I liked the view of the convention center from top floor. Shout out to "Brie" (hope I spelled her name right) in the club lounge. Loved her energy. She was welcoming, super friendly, and kept things running smoothly. Only downside is the lounge was closed Friday & Saturday, wish Marriott Hotels would change this one da and keep the lounge open on weekends. Though I've never been a the biggest fan of valet parking, the staff handling this assignment did a great job. If you're into authentic southern food, the Rye restaurant fits the bill, this was also a hit. Overall, I had a wonderful stay at the RMCC, it's ideal for business travelers like myself. Ive stayed I plenty of Hotels in the area, this is one of the better one in all of Raleigh.

I was in Raleigh for work and booked a 2-queen bed room. I enjoyed the room and amenities and only…read morecomplaint for the room outlets by the bed were not working. Paid the higher rate and got the breakfast package and absoluelty not impressed witht he food here. I enjoyed comfy beds, good water pressure and hot water (11th Floor), and great views of the city. Did run into a snarky reception when asked for a bottle of water. Told me she would make an exception but vending machines were on every floor. I told her she could bill it to the room but she made some note on my account, asked what room I was in and said it was a courtesy this time. I feel like delivery of the conversation could have been better. Meanwhile another rep offered my coworkers a free bottle the next day after we came in from lunch. I didn't even engage. Aside from that experience, I personally would not select that breakfast included add on offer in the future but did like how you can choose from anything on the menu and were not limited. I would stay here again and looks like a much better option than the Sheraton Nextdoor. Overall service was ok, house keeping was great and left little thank you notes, and the rooms were modern. The lobby had that inviting smell, and the hotel also had a nice fitness center, hot tub, and pool were a plus if you are looking for that.

Oh my gosh!! This place is a Jewel! My husband and I have stayed in several different hotels, even…read morein Vegas and Disney. While there have been outstanding hotels, this one, The Residence Inn by Marriott Downtown Raleigh, NC, tops them! From the first moment we walked in the lobby and were greeted warmly, to check out when they acted like they were so happy we'd stayed there..everyone was friendly, kind, and so helpful! The lobby is decorated so nicely! The chandeliers are cool! Each one throughout the hotel is different. We found them in hallways, the restaurant, the lobby, near the elevators..everywhere! Just a cool, chic place! We had breakfast in the Overlook restaurant in the hotel each morning of our stay. Each morning was an all you can eat, buffet style, amazing spread! There were scrambled eggs each morning (we were there for three mornings), but different meats, different types of potatoes, grits, oatmeal, cold cereals, fruits, yogurts, an array of breads, juices, a coffee bar with tea and hot chocolate as well, and soooooo many toppings and spreads to go on anything you want. Our room was very nice, very clean, and the shower is huge! The staff was attentive, both in the restaurant and the hotel as a whole. Our tv went out twice, and both times when we called the front desk, they apologized and sent a tech up to help us. The housekeepers checked in to make sure we had whatever ever we needed; and everywhere we turned there was friendliness. Our hotel was directly across the street from the Martin Marietta theater where we had tickets for a show. So, after a yummy dinner in the Overlook restaurant, we strolled across the street and enjoy an evening with Henry Cho! We walked around downtown, enjoyed a weekend away from home, and felt very safe and secure. We will definitely be back, Residence Inn! We were tickled with the stay and the attention to detail you guys hand out! We will be back, Residence Inn!!

My toy was STOLEN by this hotel. We had this beautiful fluffy jellycat toy, a wedding anniversary…read moregift from my husband. I put it in bed this morning and when I came back to the hotel, it DISAPPEARED. We tried everything to find it in our room, looked everywhere on the floor, in the luggages, in the closet, under the couch and couldn't find it after more than an hour of searching. The front desk said housekeeper DIDN'T touch our bed, which was clearly a lie because a towel which I put on bed last night to prevent menstrual blood on the sheets was also gone. I really wish the police can arrest this housekeeper, except I know it won't happen. PLEASE STEER CLEAR AWAY FROM THIS GARBAGE HOTEL WHO STEAL FROM YOU.

I hosted my daughter's 9th birthday celebration here and we had a blast!…read more She had a sleep over with 2 other girls and the room was spotless. The service at the desk was awesome. I went to the onsite gym and it was clean.

I was in NC for work and wanted to be near the airport the final night…read more I really liked this hotel. The location is good to walk, and restaurants are nearby. I liked the view, and the property is quiet. The bed was comfortable, and the room was clean. However, the bathroom was a little odd in direct relation to the bed, with a frosted bathroom window next to it. There wasn't a microwave in the room, that was a little disappointing, I had to go downstairs to warm up my soup. I'm a platinum member, and the staff kept trying to come into our room, even though we had late check out that was identified on our account. Big positive the staff was friendly abd there is an onsite bar where there was live music the afternoon we left.

Nice and clean hotel! Great location! You literally have everything at your finger tips - food,…read moreentertainment, grocery store, etc. Check out is at noon which means you can sleep in a tad! Breakfast is good & is included with your stay! I would definitely stay here again!

We stayed at this location over the Thanksgiving holiday and it was surprisingly busy. Check in was…read moreswift and navigation of the hotel was east. The rooms were clean and had everything we needed. The location of the hotel is perfect for traveling around Raleigh. For needed items the hotel has most of your needed amenities. The only thing they didn't have was bottled water but we were able to fill our canteens in the lobby. There is a Harris Teeter close by for your grocery needs. Thr morning breakfast has all that you need and stays stocked and the staff ensures the area is clean. The ONLY issue we had was a foul odor in our bathroom that they were unable to mediate which I'm sure was a sewer pipe issue but we were able to live with it using air freshener and keeping the bathroom door closed. For a tip: our kids LOVE swimming but this hotel has a seasonal pool so if you are coming during the winter months there is no pool access. Overall this place was very good. We would return. The photos attached to the profile are representative of this location.

Aside from a location within walking distance of things to see and do, the Casso has a European…read moreaura with personal touches that make leaving it to explore those sites a conscious decision process rather than a fait accompli. The rooms are nicely appointed, with no closets but with hangers on hooks near the door, comfortable beds, pillows, and chairs. As part of their sustainable approach, the Casso provides refillable metal water bottles in the rooms for a fee, but with a note pointing out the filtered water dispensers on each floor near the ice machines. The water dispensers have hot, cold, sparkling options. The pod coffee machines in the room have both coffee and tea. The wi-fi works well, and the tv has decent channels and app options. It's very quiet despite its location and even during downtown working hours you cannot hear the traffic. It's a boutique style hotel -- being part of the Autograph collection with all the corresponding amenities. The service from beginning to end was spectacular. It's definitely worth a try amongst the other options in the area and the service alone is worth it.

I loved The Casso, it was charming and spacious and located in a great neighborhood. You didn't…read moreeven have to leave. With a great restaurant and a bar in the lobby, it's a perfect staycation. The standard room was quaint and cozy and the bed was super plush. I'd stay again if ever back in Raleigh.

It's a Sheraton, with a Raleigh flare: super friendly staff, clean rooms, free water every day…read more Central location and safe. I didn't try the dining options but be advised that the restaurant is not always open late. Good value for $$ - I would go back.

Traveled for the a one night stay for one of my close friend's wedding. There's valet parking but…read moremy husband and I went to a parking garage instead. Check in was easy and the staff that checked us in were friendly and helpful. Love the cookies at the front btw. The room that we got checked into was pretty nice and had a great view of the city. I love how everything was walking distance because we were able to walk to the church and then to the reception. The sleep was what you expect for staying in a hotel (and without kids). We used the room to hold our things and get ready at and sleep.