I haven't stayed at any Hampton Inn for a long time....was in Raleigh for a convention....this…read moreplace is in the center of Downtown pretty much and there are tons of restaurants and bars nearby....about 14 miles out of the airport.... Now I know why there are earplugs in my room was outside of a bar....but I sleep when I am dead tired so it didn't really bother me much.... The hotel itself is clean and well laid out....large lobby a good breakfast area and it comes with a free breakfast...but I don't utilize free breakfast much but it looked well stocked...grabbed a bagel each morning.....the coffee was just okay to me... The room is really comfortable the sheets and everything is clean and well stocked overall.... I'd stay here again....

Not terrible not great. Parking is located across the street without an easy crosswalk to reach the…read morehotel. Many issues were faced with the parking, tag not working properly, being charged by the garage on top of the $30/day charge from the hotel. Breakfast offers hot food and there is coffee and tea available 24/7 in the lobby. There are two elevators on opposite sides of the building so you can never be too far away. However, they both operate extremely slow. Upon checking in the room was facing the bar street, unknowingly booked the hotel where all the college students go out. While they do offer ear plugs and sound machines in each room it doesn't help much when it's 1am and so loud you can't sleep. The other options for rooms face the train or the street - no ideal placement. One bad interaction occurred with a staff member, after being charged to exit the garage I approached the front desk which had no one there. Turned to see a woman straddling the couch behind me who yelled across the lobby asking if I was checking in. When I said no and told her there was an issue with the parking she looked at me to continue when I realized she had no plan on getting up to assist us. She did not help sort out the problem but told us to call the parking garage to get a refund... Upon checkout there was a different worker present who graciously and with attitude I may add, removed one day of parking to make up for the garage charging. Next time I visit this town I will be avoiding this hotel to say the least. However, the rooms were clean and spacious.

I love staying at this hotel! It's right downtown but also tucked away where it's quiet. The rooms…read moreare always immaculately clean and full of nice touches, like local chocolates and snacks. Plus, they have a wonderful lounge with indoor and outdoor seating, plenty of outlets for charging and strong wifi if you have to be on a virtual meeting, and a wide selection of coffees and other beverages. Also, special shout out to Delaney at the front desk! She is fabulous - friendly, efficient, and helpful in everything she does.

Very convenient hotel. Looked like it used to be a motel, but it's been converted/upgraded. I don't…read morethink they have an elevator, but it's two floors. They have a parking lot. I would stay here again. Amazing natural light and the blinds really make the room dark which is awesome. Only annoying thing was someone had a dog and they kept barking at night. They have free coffee and tea. They provide a list of walkable restaurants and shops. The service is really friendly and nice. They charge you $75 cover fee if you want any snacks, drinks, or damage the place - but they provide a refund at the end of your stay.

The Store is a repurposed old general store that has been turned into a very retro/modern cool vibe…read morewith interesting architectural detail, wonderful art, and welcoming warmth. John is the perfect host. We especially loved the King room with large shower, lots of nice products, good coffee and real cream. We highly recommend The Store.

If I could give this sanctuary more than 5 stars, I would…read more Every inch of this space tells a story -- art collected from around the world, sculpted greenery and koi gliding through still water, lily pads floating beneath the gaze of elegant sculptures. It's a living gallery, a meditation on design and serenity. We spent hours in the communal space, talking, laughing, and letting music fill the air (their sound system is state of the art). It was so comfortable and inspiring that we chose to stay in rather than venture out. John is not merely a host; he is a curator of experiences -- part concierge, part architect, part storyteller. His presence elevates the stay without ever intruding upon it. We usually seek a new stay with every visit to Raleigh. But The Store has changed that. It's more than accommodation; it's an experience we'll keep coming back to.

A hidden gem! This…read morehotel is a once hidden gem to us Pack parents. Its location is super close to NCSU and a few local restaurants. The staff is super friendly. My husband said that was the quickest hotel check-in he has ever had. Our king room was spacious and fixtures and esthetics look new and modern. The room was clean and smelled so good when we walked in. I reviewed the rooftop bar separately. It's a must-try! Drinks were great and service was even better. And there's a parking deck for guests which was an added bonus.

Sleek, modern stay in downtown Raleigh. Clean rooms, comfy beds, rooftop views, and friendly staff…read more Great location--easy walk to everything!

I was in Raleigh for work and booked a 2-queen bed room. I enjoyed the room and amenities and only…read morecomplaint for the room outlets by the bed were not working. Paid the higher rate and got the breakfast package and absoluelty not impressed witht he food here. I enjoyed comfy beds, good water pressure and hot water (11th Floor), and great views of the city. Did run into a snarky reception when asked for a bottle of water. Told me she would make an exception but vending machines were on every floor. I told her she could bill it to the room but she made some note on my account, asked what room I was in and said it was a courtesy this time. I feel like delivery of the conversation could have been better. Meanwhile another rep offered my coworkers a free bottle the next day after we came in from lunch. I didn't even engage. Aside from that experience, I personally would not select that breakfast included add on offer in the future but did like how you can choose from anything on the menu and were not limited. I would stay here again and looks like a much better option than the Sheraton Nextdoor. Overall service was ok, house keeping was great and left little thank you notes, and the rooms were modern. The lobby had that inviting smell, and the hotel also had a nice fitness center, hot tub, and pool were a plus if you are looking for that.

Great service. Wonderful location. Rooms well equipped and very clean…read more Special shout out to Valets Nathan and Trey- great ambassadors for the Marriott with their high level of professionalism and warm welcome.

Oh my gosh!! This place is a Jewel! My husband and I have stayed in several different hotels, even…read morein Vegas and Disney. While there have been outstanding hotels, this one, The Residence Inn by Marriott Downtown Raleigh, NC, tops them! From the first moment we walked in the lobby and were greeted warmly, to check out when they acted like they were so happy we'd stayed there..everyone was friendly, kind, and so helpful! The lobby is decorated so nicely! The chandeliers are cool! Each one throughout the hotel is different. We found them in hallways, the restaurant, the lobby, near the elevators..everywhere! Just a cool, chic place! We had breakfast in the Overlook restaurant in the hotel each morning of our stay. Each morning was an all you can eat, buffet style, amazing spread! There were scrambled eggs each morning (we were there for three mornings), but different meats, different types of potatoes, grits, oatmeal, cold cereals, fruits, yogurts, an array of breads, juices, a coffee bar with tea and hot chocolate as well, and soooooo many toppings and spreads to go on anything you want. Our room was very nice, very clean, and the shower is huge! The staff was attentive, both in the restaurant and the hotel as a whole. Our tv went out twice, and both times when we called the front desk, they apologized and sent a tech up to help us. The housekeepers checked in to make sure we had whatever ever we needed; and everywhere we turned there was friendliness. Our hotel was directly across the street from the Martin Marietta theater where we had tickets for a show. So, after a yummy dinner in the Overlook restaurant, we strolled across the street and enjoy an evening with Henry Cho! We walked around downtown, enjoyed a weekend away from home, and felt very safe and secure. We will definitely be back, Residence Inn! We were tickled with the stay and the attention to detail you guys hand out! We will be back, Residence Inn!!

My toy was STOLEN by this hotel. We had this beautiful fluffy jellycat toy, a wedding anniversary…read moregift from my husband. I put it in bed this morning and when I came back to the hotel, it DISAPPEARED. We tried everything to find it in our room, looked everywhere on the floor, in the luggages, in the closet, under the couch and couldn't find it after more than an hour of searching. The front desk said housekeeper DIDN'T touch our bed, which was clearly a lie because a towel which I put on bed last night to prevent menstrual blood on the sheets was also gone. I really wish the police can arrest this housekeeper, except I know it won't happen. PLEASE STEER CLEAR AWAY FROM THIS GARBAGE HOTEL WHO STEAL FROM YOU.

I hosted my daughter's 9th birthday celebration here and we had a blast!…read more She had a sleep over with 2 other girls and the room was spotless. The service at the desk was awesome. I went to the onsite gym and it was clean.

I was in NC for work and wanted to be near the airport the final night…read more I really liked this hotel. The location is good to walk, and restaurants are nearby. I liked the view, and the property is quiet. The bed was comfortable, and the room was clean. However, the bathroom was a little odd in direct relation to the bed, with a frosted bathroom window next to it. There wasn't a microwave in the room, that was a little disappointing, I had to go downstairs to warm up my soup. I'm a platinum member, and the staff kept trying to come into our room, even though we had late check out that was identified on our account. Big positive the staff was friendly abd there is an onsite bar where there was live music the afternoon we left.

Nice and clean hotel! Great location! You literally have everything at your finger tips - food,…read moreentertainment, grocery store, etc. Check out is at noon which means you can sleep in a tad! Breakfast is good & is included with your stay! I would definitely stay here again!

We stayed at this location over the Thanksgiving holiday and it was surprisingly busy. Check in was…read moreswift and navigation of the hotel was east. The rooms were clean and had everything we needed. The location of the hotel is perfect for traveling around Raleigh. For needed items the hotel has most of your needed amenities. The only thing they didn't have was bottled water but we were able to fill our canteens in the lobby. There is a Harris Teeter close by for your grocery needs. Thr morning breakfast has all that you need and stays stocked and the staff ensures the area is clean. The ONLY issue we had was a foul odor in our bathroom that they were unable to mediate which I'm sure was a sewer pipe issue but we were able to live with it using air freshener and keeping the bathroom door closed. For a tip: our kids LOVE swimming but this hotel has a seasonal pool so if you are coming during the winter months there is no pool access. Overall this place was very good. We would return. The photos attached to the profile are representative of this location.

I loved The Casso, it was charming and spacious and located in a great neighborhood. You didn't…read moreeven have to leave. With a great restaurant and a bar in the lobby, it's a perfect staycation. The standard room was quaint and cozy and the bed was super plush. I'd stay again if ever back in Raleigh.

Some of the other reviews were negative, and even if true I found them a bit idiosyncratic or…read moreinapplicable for my experience. This hotel is walkable to downtown Raleigh. Free parking in a neighboring garage was included. It is near the railroad tracks, but the way the tracks run through the city you'd have a hard time finding a downtown location where you wouldn't hear the trains. I got a room on the quieter side of the building and it wasn't a big deal there. It was a fairly snazzy, modern, minimalistic room, and I got it at a good price. Additionally, when I left my charger behind, they called me and offered to ship it to me if I sent them a label, which I did.

Traveled for the a one night stay for one of my close friend's wedding. There's valet parking but…read moremy husband and I went to a parking garage instead. Check in was easy and the staff that checked us in were friendly and helpful. Love the cookies at the front btw. The room that we got checked into was pretty nice and had a great view of the city. I love how everything was walking distance because we were able to walk to the church and then to the reception. The sleep was what you expect for staying in a hotel (and without kids). We used the room to hold our things and get ready at and sleep.

I traveled to Raleigh for a three night business trip. Fortunately, I spent little time in the…read morehotel, as it could have been a better experience. My room was ok -- closer to 2.5 stars than three but my room was clean and that is ultimately what I needed for a business trip. The room included a bed, sofa and work table. Large TV was on the wall but I did not turn it on. It was not luxury but it was fine for a business trip. The bathroom was also clean, but it would really have benefitted from updating. I felt like I was walking into the bathroom that my parents built in their retirement home in Florida in 1990. See the photos and you will see what I mean. The staff were pleasant but lacked any sense of urgency. I needed access to the business lounge -- which is supposed to be open all day and yet was locked -- and I did not gain access for more than an hour after I requested it. I've stayed at three hotels in Raleigh and have not loved any of them. For my next visit, I will definitely be trying hotel number 4.