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    Raleigh Marriott City Center

    3.5 (213 reviews)
    Open Open 24 hours

    Raleigh Marriott City Center Photos

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    "Sorry kids. Wally World is closed!"    A locked pool! 20 minutes after the clerk said, it's open.
    Michelle M.

    Here are seven experiences I had at the City Center Marriott: 1) The lobby, room and restaurant were fine and it was clean. The chili was good but it took 20 minutes to get a bowl and the blue cheese on top was odd. The chili and corn bread tasted thawed, not fresh. It was overpriced for not being fresh. The bartender was super professional but he said the reason the chili was delayed was due to the worker being late. 2) Pool was open days one and three but inaccessible day two. I asked if the pool was going to open soon. The front desk person said, it's open now! It was not. See photo. 3) Both bellman, one hyped up constantly talking over me and the other with glazed over eyes and slowed speech, vehemently refused to call a taxi for me and absolutely insisted that I take the black SUV limousine that was sitting around the corner. The high energy bellman repeated three times, "Take this black car here to the airport!" I repeated that I was not going to the airport. Sadly, there's a cell phone 'dead spot' in the lobby, entrance and hotel Starbucks so it's impossible to order a Lyft or Uber without walking well out of range of the hotel. I have the carrier with the best cell phone range. After getting loudly 'talked over' by the high energy bellman more I caved and went over and asked the SUV limo driver how much it would cost to go to Durham. The limousine driver (who had no credentials) said it was $85 to go to Durham. I did the math. That's $102 with tip. He had a creepy demeanor. Lugging my heavy suitcase I escaped the City Center Marriott bellman madness and walked two blocks down the street to the courthouse. My cell phone worked there perfectly! l ordered and was picked up by a kind Lyft driver. I felt safer at a place with a jail than near those bellman! With tip, Lyft cost me $28. Compare to $102 for the only ride I could get at the Marriott. 4) The room was nice except for the towels. All of the room towels either smelled like rancid flood water or fire. I borrowed a couple of blue towels from the pool. Those smelled clean. 5) There were all down pillows. 6) When I checked out the room would not lock! I reported it to the front desk. The exposure is that if something got stolen I could get blamed. 7) The room refrigerator was oddly thin so if you put something in the main part it prevented the door from shutting!

    Tarun B.

    I stayed here for a weekend while visiting Raleigh. It is located right in the center of the downtown area. When we arrived there were a large amount of people present. There seemed to be a volleyball tournament and other events already planned. I checked in the staff and entered my room on the fourth Floor. It was very large and spacious. I was impressed. You had a wide-open room with a large bed on the side. The view was not that enjoyable. It was only the roof of the hotel. I managed to get a couple of meals form the Rye Bar downstairs. The Starbucks on the first floor was a plus but it was always packed with long lines out the door. I just wanted a normal coffee without taking a long time. You can walk outside and there are several food and drink options. I was able to stop by a club down the street. There was a New Orleans Bar close by as well as a wonderful Greek restaurant I wanted to visit. It is a farther walk to the Glenwood South area. Overall, it was a good location in the city. I did have some issues with the room. At one point the television stopped working. I had to go to the front desk and ask engineering to come up. They were able to reset everything and make it work but it took a while. I asked for a late checkout seeing as I am a Bonvoy member but they were not able to assist. The cleaning staff came in and picked up some papers that fell on the floor. They thought it was garbage and threw it out. I was able to reprint the copies but it was an inconvenience. Overall a decent stay but wished some things ran smoothly.

    Jillian S.

    Review is for the event hall not the hotel itself. We have attended numerous events here and in the adjoining convention center over the past 10+ years. Each event has been well organized and utilized the available space well. The staff are friendly and helpful. The bathrooms are kept clean and stocked. Overall seems like a good place to host an event!

    What's here
    Joe S.

    Probably the best place in Downtown Raleigh besides the Mezcal bar. I've stayed at a few hotels in the area and this one has been the best. The lobby is huge with a pretty big bar/restaurant inside. It has entrances/exits on multiple sides so depending on where you're going, you don't have to walk around the building. The room was nice and spacious with a good work space. The staff was super friendly and accommodating when I arrived at 10a and had a room available, so I could work (and sleep) a bit. Some hotels just tell you "Check In is at 4 so you're SOL", but not here. Pickup and drop off was easy when using Uber, with a covered circular entrance loop thingy. If I'm every heading to downtown Raleigh again, this would be my preferred hotel.

    Lobby
    Joy R.

    If you have an event at the Convention Center in Raleigh, this is the only place you should consider staying. From the moment even before stepping into the hotel, customer service was at all-time high. The gentlemen working the valet greeted me warmly and instructed me on how to use their services. When I went to the registration desk, I was again greeted very warmly (I wish I remembered the gentleman's name) and was pleasantly surprised that my room was available well ahead of check in time. I quickly moved my vehicle to the very conveniently located underground parking (leave the hotel and make two right turns). I have left my vehicle there the entire stay and never needed to move it. You can enter the hotel from the garage and the hotel is connected to the Raleigh Convention Center so you never have to go outside if you don't want to. My room was nicely appointed, spacious and clean. I stayed in a king room on the 15th floor. The views were pretty nice, too. The gym was decent. I think the best feature was the "refrigerated"/cool towels! Equipment was clean and there was a variety of machines and free weights to get a good workout. I reviewed the on-site restaurant, Rye, in a different review. Please check it out! My only complaint is that there is only one set of elevators that did tend to get crowded. I did appreciate, however, that you had to use your key card to operate the elevator so walk-in traffic could not access floors with rooms.

    Bathroom
    Kenisha R.

    This was my first Mecation ever! I have to say I treated my self like the Queen that I am! I checked in and I was greeted by some lovely gentleman (ladies if you single go eat at Rye and shoot your shot,lol.) I was happy to know that that the pool was open and there was a jacuzzi.! I got to enjoyed the jacuzzi and had an amazing view of the city. I was glad to enjoy it in peace and quite. The pool was on the fourth floor. I went to my magnificent room that was on the 9th floor, I had some magnificent views. While I enjoyed a lovely hot bath for my back, I got dressed up and took myself out to dinner! I went to Rye that was conveniently located in the downstairs lobby. I parked in the parking deck connected to the hotel and enjoyed the luxury of being able to walk to restaurants, clubs shops and more! This was a great experience and I can not wait to be blessed to do it again soon!

    14th floor
    Paul V.

    Central to all things downtown Raleigh, this Marriott makes it easy to work, rest, eat and explore, in any direction, without adding too many miles to your shoes. While it's already a newer structure among full-service Marriotts, recent remodels make sure we aren't exposed to any of those fashions of yesteryear like the 2010s. You'll be comfortable at that sales conference in the hotel, some bigger event across the street at the convention center, or taking in some performing arts at Duke Energy Center. Stroll a block downhill to the Amphitheater, and only a little further for plenty of good food, if the restaurants in view of the hotel or the in-hotel dining aren't enough. And for those who are looking to put on the shoe mileage, a half-mile away past the Amphitheater you can catch the Rocky Branch Trail on Fayetteville St to connect to miles and miles of multi-use paved trails. Meanwhile back inside, plenty of hot water, towels, amenities, and even a Starbucks in the lobby cover all your in-stay needs. The pool and exercise facility elevate your heart rate when it's too hot or cold to venture out. The staff has been accommodating throughout my years of staying here, from check-in to dining to maintenance. It was no different this time, and I'll return as the business cycle allows.

    Anissa W.

    8/28/21: We stayed here for the weekend when there was an International food/ music festival going on right outside. It was convenient & I had a lot of fun at the festival. The front desk rep was NOT friendly here. Maybe he was overwhelmed being up there alone with so many people coming in and out of there. I don't know. I just know that he wasn't the friendliest & needs customer service training. The lobby furniture was raggedy & could use repair or replacement. The same goes with some of the carpet in the lobby. There is a restaurant/bar & Starbucks by the front desk. There is also an ATM around the corner from the front desk. I was bummed that the pool was closed. That would've been fun to release some stress. Oh well. The room was pretty nice. The curtains were dirty and could use some cleaning. There was a fridge only; no microwave. So, please keep that in mind. I'd definitely go back.

    Outside main entrance

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    Staff was amazing hotel is very convenient to many great restaurants and museums. Perfect.

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    Ask the Community - Raleigh Marriott City Center

    Review Highlights - Raleigh Marriott City Center

    Self parking was a little confusing at first but the front desk helped us a lot.

    Mentioned in 3 reviews

    Read more highlights

    Heights House - Dining room

    Heights House

    (18 reviews)

    Montfort Hall, originally owned by William Montfort Boylan and changing hands several times since…read morehas been fully restored into one gorgeous boutique hotel and event space. The centerpiece of the house's interior is a rotunda supported by four Corinthian columns and lit by a stained glass window located on the roof. Walking into the foyer you cant help but embrace the timeless grace, where every corner whispers of history and a bygone era. There is a quiet serenity to the space, as if time slows just a little bit inside. The modern touch added to the old renovated mansion does come with a bit of a sharp, sterile elegance of a modern mansion. The Parlor is a great place to enjoy a delicious craft cocktail and even better, ADULTS ONLY! There are also many other lovely seating arrangements throughout the property, including outdoors, and a few even come with fire pits. Regardless of your intentions for visiting the Heights House, I am quite confident there will be no disappointments, unless they have a private event. Cheers!

    The first thing to say about this is that you will be massively impressed at every turn with the…read morejob they have done in restoration, renovation, and design. Everything is lovely and though it is all modern and sleek, it still feels fitting for the original era of the house. The cocktail area takes up most of the main floor, with a stand-up bar just off the entryway with a few tables and then a larger lounging area with sofas and chairs just beyond. The drinks are exceptionally good, and the spirits menu is creative. They also offer a few small plates. There is plenty of paved parking immediately next to the hotel for guests only, so that is not a hassle as it can be at some B&B/inn-type establishments. At check-in, you are offered a complimentary glass of sparkling wine to set the tone. The rooms are comfortable, but I will say that the entry-level ones are quite small (which is apparent on the website), but for the rates charged there isn't even a place to sit and read a book other than the bed. There's one small, delicate wicker chair that would be for tying shoes or whatever, but not lounging. The bed is luxuriously dressed, and there is drawer space and a minifridge, but no closet -- hanging items can go on hooks by the door out in the open. The bathroom is spacious enough, with a broad sink and elegant tilework. The lighting fixtures throughout are nifty. I found the breakfast sort of average for this type of place. I came later on, so perhaps there is more earlier, but there were a few pastries, some hard-boiled eggs, and fruit when I arrived. There's also a fancy coffee-drink contraption, but those aren't my thing so I left that alone. It's a very easy walk across the Boylan Bridge and down a couple of blocks to the area of the Dillon with several restaurants, and the performing arts center is not far beyond that. Location-wise, there's plenty that's walkable but also more an easy drive away.

    Residence Inn Raleigh Downtown

    Residence Inn Raleigh Downtown

    (46 reviews)

    $$

    I have stayed at a number of Marriott hotels but never a Residence Inn hotel. However we were so…read moreimpressed with this hotel that we would certainly return to this location and try out other locations as well for our next long stay. Some points regarding our stay here: Check-in: Quick and easy, front desk was very helpful. Free breakfast: I've been to a number of hotels that offered this but sometimes with free breakfast it can be a bit or miss regarding the quality of the fare. Residence Inn Raleigh Downtown delivered with quality breakfast and very polite and attentive staff. Parking: $12 a night with all the in and out you want, which was awesome since it allowed us to be able to come back to our room to take breaks in between exploring the area and visiting friends/family. Room style and cleanliness: Room was extremely clean. Despite having a kitchen did not see a single bug in sight during our entire stay. Unfortunately housekeeping only takes out trash and gives you new towels, soap and paper towel/toilet paper not full service housekeeping so something to keep in mind. Room was very spacious. We were in the King suite with studio and kitchen, and there was a good gradual separation between spaces. Sizable bathroom and shower. Water pressure wasn't that great in the shower though. So would just note that. Amenities: Since hotel accommodates long stays, there were plenty of amenities including a gym, that husbae made full use of, complete with towel service and refill station, laundry on site, dry cleaning service, business center, sundry store and lounge/patio. Restaurants: We did not dine at Overlook except for the free breakfast so cannot really speak to that. However we did begin our NYE night with 10th and Terrace which had amazing views of the area and was a perfect spot to watch the fireworks. Food and drink weren't necessarily exceptional and unfortunately since the restaurant was so small they didn't let people stay till the fireworks unless they kept ordering. Would recommend to them to charge cover next time for a busy night like NYE. Check-out: Some hiccups as we booked our stay through Expedia but overall staff were respectful and patient. Overall will certainly recommend Residence Inn Raleigh Downtown and consider this location for future stays.

    Oh my gosh!! This place is a Jewel! My husband and I have stayed in several different hotels, even…read morein Vegas and Disney. While there have been outstanding hotels, this one, The Residence Inn by Marriott Downtown Raleigh, NC, tops them! From the first moment we walked in the lobby and were greeted warmly, to check out when they acted like they were so happy we'd stayed there..everyone was friendly, kind, and so helpful! The lobby is decorated so nicely! The chandeliers are cool! Each one throughout the hotel is different. We found them in hallways, the restaurant, the lobby, near the elevators..everywhere! Just a cool, chic place! We had breakfast in the Overlook restaurant in the hotel each morning of our stay. Each morning was an all you can eat, buffet style, amazing spread! There were scrambled eggs each morning (we were there for three mornings), but different meats, different types of potatoes, grits, oatmeal, cold cereals, fruits, yogurts, an array of breads, juices, a coffee bar with tea and hot chocolate as well, and soooooo many toppings and spreads to go on anything you want. Our room was very nice, very clean, and the shower is huge! The staff was attentive, both in the restaurant and the hotel as a whole. Our tv went out twice, and both times when we called the front desk, they apologized and sent a tech up to help us. The housekeepers checked in to make sure we had whatever ever we needed; and everywhere we turned there was friendliness. Our hotel was directly across the street from the Martin Marietta theater where we had tickets for a show. So, after a yummy dinner in the Overlook restaurant, we strolled across the street and enjoy an evening with Henry Cho! We walked around downtown, enjoyed a weekend away from home, and felt very safe and secure. We will definitely be back, Residence Inn! We were tickled with the stay and the attention to detail you guys hand out! We will be back, Residence Inn!!

    Raleigh Marriott City Center - hotels - Updated July 2026

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