Amazing service, some of the most friendly staff you will encounter. I came to purchase some products and had a great conversation with the ladies in the front. Welcoming atmosphere, friendly, not like a typical medspa. Will be considering coming here for treatments. read more

I came in here for a pain free treatment around the time of an eclipse and a week later I had the most magical results. This place is amazing read more

Dr Jaffer is one very amazing man, I was so scared to get Botox in my forehead, I had so many lines and wrinkles, he talked to me an helped me be so calm, it didn't even hurt it was awesome an it took 7 days to fully work, we took before and after photos, what a difference , I would highly recommend this office to everyone : ) read more

I want to share my story about my experience with Dr Jaffer in hopes that my warning prevents this ever happening to anyone else. Let me preface by saying before seeing Dr Jaffer I was 100% healthy, fit and never had a problem with headaches in my life. One year ago I went to see Dr Jaffer for Botox injections for a little refresh to my face after 2 kids at 39 years old. I had botox done previously 5 years ago on 6 separate occasions from a dermatologist downtown and loved the results. I went to see Dr Jaffer as we had now moved to Burnaby and the Heights Laser center is just down the road from our house. When Dr Jaffer was administering the botox, a couple of the injections were extremely painful( they should not be painful) but didn't think much of it and paid my bill and left. The next morning I woke up with severe flu like symptoms ( nausea, fatigue, headaches) and a deep new wrinkle which formed vertically above my left eyebrow. I was in 24/7 pain and no over the counter med would help. The wrinkle above my left eye continued to get deeper and I also developed spock eye above my left eyebrow as well as 5 other wrinkles on my face that did not exist before my injections with Dr Jaffer. I discovered in a follow up visit with Dr Jaffer that he had injected 64 units of Botox into my face and he wanted me to come back and get even more to my forehead!! I took this information to the dermatologist that I had seen for my botox five years ago ( he has 25 years experience) and he said he would have given me max forty units. He also confirmed to me that botox injections shouldn't hurt in the places I had them done. I also called Allergan ( makers of Botox) and they told me 64 units for cosmetic botox injections was excessive for a 39 year old. After speaking with him, my friends who are my same age who get botox and from hours and hours researching, they are all getting around 30-40 units of botox max. Even 50 and 60 year olds I have spoken to are getting a max of 50 units for cosmetic botox!!!!! I had no major wrinkles, only a few fine lines before seeing Dr Jaffer. I trusted him to inject the appropriate amount correctly into my face, there was absolutely no need for such an extreme amount!!! Despite a headache listed on the Botox black box warning label, initially Dr Jaffer had no idea what was happening to me. He said perhaps I was experiencing a headache because of my hormones changing from giving birth (which he later denied saying to my face) and that I was frowning in my sleep which was causing the new wrinkles. He kept telling me the symptoms would eventually go away. It wasn't until we pushed Dr Jaffer for further research and a visit to a Neurologist that we came to realize headaches are a side effect of botox in 8% of patients!!! I have also come to learn that these new wrinkles that are on my face are due to muscle recruitment. Because I was so severely overdosed, this caused other muscles to over compensate for the paralyzed ones which have created these new lines on my face. I filed a complaint to the College of Physicians and Surgeons and Dr Jaffer's response back was full of inaccurate facts & lies that I had to write a supplemental letter back to the College outlining all of the discrepancies!!! One year later I still have the headaches. Thankfully the meds I am on prescribed from my neurologist help minimize the pain but I am not recovered yet. Although I have seen some slight improvement, the new wrinkles have still not gone away!!! My first advice is this: ask yourself if you really need to do botox, I thought it was safe but after all the research I've done, there are a lot of side effects and you need to understand the risk. Second, if you decide to go ahead with any cosmetic procedure, my suggestion is go and see an experienced registered Dermatologist or Cosmetic surgeon and not a family doctor who opened a medi spa on the side for extra bucks!! read more

Beautiful office and experienced knowledgable staff. The prices are reasonable. They have a lot of parking available close by.

I have been here twice for juvederm lip fillers. I have enjoyed my service there and feel very comfortable with Dr. Jaffer and his staff. I love that there is a good referral program, and frequent patient rewards as well. My lips always look excellent- better than they did when I had a doctor downtown do them. I will continue to go here for this service. read more

Hi I've been a client for over a year and a half. I wanted to thank all the staff at Heights Laser Centre. Anna and Erica are amazing and really do care about all the client's They exceeded all my expectations the scar from my car accident is so much better. I felt no pain at any time; and Anna aswell as Erica always offered beverage and accommodated any needs I had.I love All the products I've bought and will be telling everyone how amazing you all our. You have a customers for life. Thank you for repairing my Face the best you could. Just so people now even if your on a fixed income like myself take the time and save up the results will be worth it. Plus it was so relaxing. Lastly great Edicate.Thanks for all your hard work. Yours truly Betty C Again Thank you All . read more

I've been coming to see Dr. Jaffer for years for Botox and fillers. The staff are so welcoming and knowledgeable. Dr. Jaffer's approach is reassuring and honest which is so important to me. I feel very comfortable in the hands of Dr. Jaffer and his staff and wouldn't consider going anywhere else. Highly recommend! read more

The injections were placed more under my lip creating more plumpness behind my lip, which left my lips with no obvious result and didn't look any better. I believe they should've been placed more at the rim of my top lip. Im not very happy with my results and wish to have it fixed. read more

Great place. Friendly, kind staff. They have every medical spa service you would ever need. Highly recommended.

Uses the lightsheer which in my experience is the only laser that actually results in permanent hair reduction. The laser technicians are excellent: very friendly and thorough (no missed spots). I have had very good results from my treatments at the Heights Laser Centre and would not hesitate to go back. read more

I came in for laser treatment last month at the Heights Laser Center. I appreciated the reminder text for my appointment. The clinic is very clean and welcoming. The staff greeted me with a smile and I was very comfortable going in for my treatment. I hadn't had laser hair removal for quite some time and the technician was very professional and instantly put me at ease. The products used were of excellent quality and I simply love being hair free! I would highly recommend the Heights Laser Center. read more

Dr Jaffer is an amazing doctor. I came here to get lip injections and I have been to two different places before coming here. Out of all three places this has been my ultimate favourite and most welcoming place. Dr Jaffer went over all of the warnings and side effects or rare things that could happen before doing the procedure. He also went over how we would be doing my lips and did them exactly how I wanted them! When I left he gave me an ice pack to go for my lips which none of the other places have done and that helped my swelling go down a lot! He also booked a follow up appointment so that he could make sure I was completely happy. I am extremely happy with the outcome of my lips and will most definitely be going back for all my future treatments! He cares about his patients and is very knowledgeable. I really appreciate him , his wonderful staff and his work! read more

Love, Love, Love Dr. Jaffers and all of his staff at the Heights Laser Center. Dr. Jaffers is very open in answering any question you have and makes sure you are choosing the best option for you. His staff, especially Lorea and Anna (who I see the most) are amazing, knowlegeable and always make you feel at home. I can't say enought good things about their team and the services they provide. read more

I love everyone at this office. I have been going here for years and been a patient of Dr.Jaffer for years. I have had several skin treatments done by Anna and she is always so thourough and friendly, I always love my results. Dr.Jaffer always tells me what will be best for me even if that means to not do a treatment sometimes. They are all very honest about what will actually give me the results I want. read more

I've been to various different places for fillers and this place is by far the worst, it's unbelievable for the pricing, JUST AWFUL. It's clear they dilute their fillers a lot because I spent $1890 and got ZERO results. I could feel a tiny lump of filler in each cheek where Dr. Jaffer injected but it made no difference, absolutely no results, and those little lumps disappeared in less than a month. I've been to other places where filler lasts over a year. Dr. Jaffer refused to inject in the tear trough because he says it's too dangerous, however, I've been to many other doctors for fillers under my eyes and never had complications from it or had anyone turn me down. He is the only doctor I met who told me that area cannot be treated. He has zero skill that it's actually amazing. He is so aggressive that to this day he remains the only doctor that has ever made me bruise from injections. I thought he was gonna go right through my cheek with that cannula. His staff is very sweet though so he can have a star for that. If you're searching for good lasting fillers, Dr. Diane Finding near lougheed is the best and Dr Ralph Beig in North Van has the best prices in the lower mainland read more

Dr Jaffer and staff are very welcoming and knowledgeable. Professional and experienced. Look forward to my treatments:)

I like to see Dr. Jaffer every three months for Botox and I just adore him and his staff. They are professional and fun to be around. Dr. Jaffer is a kind and gentle man who has a wonderful sense of humour. The staff at heights laser is very knowledgeable and informative with all the procedures they offer and I always look forward to my visits. Thank you for the wonderful service! read more

I could not have been happier with my experience at Heights Laser Centre. Dr. Jaffer really took time to understand where I was coming from as far as my goals and expectations. He spoke calmly and clearly explained everything. It was nice to not feel rushed at all. The receptionist was lovely as was the waiting area. Clean consultation room and treatment room. I liked the white modern minimalist decor. The covered parking lot is just a few steps away from their front door and there was plenty of free parking spots available. There was no pushy sales for products or follow up procedures. My results were awesome, had minimal swelling, no bruising and was happy to look in the mirror right off the bat. Although I have had this treatment performed by other doctors a couple times last year, this was by FAR the best I've looked and the happiest ive been with the results. I had almost no bruising, while the same procedure by 2 other doctors caused obvious dark bruising for several days. Same product, same area, but clearly a different and more skilled technique. I feel confident and comfortable putting my face in his hands and trust his work. I will be a repeat customer. Five Stars for my experience. read more

I came here to have laser hair removal done on my upper legs. I had 3 treatments that were part of a groupon and paid for a 4th treatment as well. I am really happy with the results and there no issues with the treatment. I really recommend this laser centre for treatment of large areas (spas maybe ok for small, concealed areas) . The technician was really knowledgeable about the possible side effects of laser treatment and postponed one of my appointments when she found out that it was too soon after a beach vacation. read more