The customer service at this specific branch SUCKED! The kid at the front desk was so lost on what…read moreto do and when I called to get my eye prescription so I can order some glasses on line, everyone here was incredibly rude and unhelpful. I will never be coming back!!!

Their glasses are somewhat expensive and I didn't like how I had to wait a week for my trial…read morecontacts. At Crown Vision they give you a trial pair the day you go for your exam.

I was surprised by how many staff members are employed at Quantum Vision Center in Godfrey, IL. At…read moreleast four women were in the office area and they were all gossiping about patients. Apparently they didn't have enough work to do. Their conversation was easily overheard by patients in the waiting room. It was even more disturbing when the doctor joined in. Very inappropriate. After my doctor sent 2 referrals, Quantum still didn't have a referral for me. One of the office ladies said she would call for a referral; however, the wrong service was requested, and the referral did not cover the level of care I needed. I didn't realize this until after the appointment when I started investigating. Now I need to start all over again and explain this to my insurance company to be sure I get covered for the care I need.

Everyone was helpful and kind. Dr. Killion was very thorough and professional. I really like that…read morethey didn't pressure you to buy their glasses or contacts. Also the exam including dilation and contacts was a reasonable price

Absolutely wonderful with kids. Very patient and understanding. Thank you ladies and Dr. Mark!…read more I'll be back for my contact exam next week.

I give two stars only because of how quick they answered the phone, otherwise they don't deserve…read moremuch else. I didn't make it past the phone call to make the appointment because the lady who answered the phone sounded pissed off that I called. Sorry I'm blind and need glasses.

Great staff. Great selection of glasses More expensive than…read moreI expected but I have progressives so they are expensive

I've been a patient at crown since 1995 and have had great service. Dr Levi is top notch!read more

Excellent service and very thorough. Had my contacts within the week…read more A mistake was made and they corrected it instantly although they were extremely busy.

My daughter needs glasses so we had to do her check up. Kodus to America's best staff and their…read moreprocedure they do frequent sanitizing with their things! I really appreciate the extra precautions they do! Thank you!

Brought my old glasses with me, had an Eye Exam adn he also examined my old glasses, ordered 2 Pair…read moreof Glasses, both came in and my vision was worse with the NEW Glasses! He examined my eyes and my old glasses again, ordered another 2 New pairs, when the 2 - 2nd Set of Glasses came in, they were just as bad as the first, plus I was seeing double. Doctor refused to correct the prescription and order another set of glasses for me, was Nasty and told me he was refunding my money back. They had "No Checks" to pay me back, I had to come back the Next day, then he couldn't find the Check. The Receptionsit found the check laying on the floor behind the counter! Worst Experience of My Life. I would suggest to anyone seeking "Good" Eye Care, to definitely Go Somewhere Else!! My Star Rating is 0!

Easily the best place for glasses. Professional and courteous service. This is not some discount…read moreeyewear store where all they care about is volume and profits. You get an exam done by a real professional. I will never go anywhere else.

This is one of the worst companies I've had the misfortune of dealing with. In 2019 I got two pair…read moreof glasses they had a great deal didn't pay for my exam bought the warranty for extended protection when I use when I went back to ask for a new pair of lenses which got scratched up after six months use I was told that have turned the lenses in and then they give me a new pair that doesn't work because I can't see without my glasses so they told me they call me back when they figured it out they never did. they have the absolute worst customer service and their voicemail sucks I'm going back to Heitz in Alton I should've never left them I would advise everybody to do that as well

My experience with Godfrey office of Dr. Hoffman, Nicolette, Robin and Marin was superb! Most…read moremedical experiences are subpar in my life, from dentists to surgeons (I think I'm too informed for their comfort). CLARKSON was the exception. They were punctual, thorough, hygienic and screened everyone before entering w/thermometer. Robin was incredibly patient helping me select frames and Dr. Hoffman was caring and took time to listen to my concerns. I would highly recommend GODFREY Clarkson Eye.