Impeccable service, modern equipment, and convenient for me. I am very happy with the top quality…read moreglasses I purchased. I was a little nervous about my first pair of bifocals but was pleasantly surprised when I put them on. I am able to see clearly at all distances - up close, far away, and everywhere in between. No problem getting used to these advanced progressive lenses. When I returned for my annual check-up my vision was so close to when I bought them there was no need for new lenses. I will get a back-up pair next time even if there's still no significant changes in my vision since I am eligible for a frame benefit once every two years on my insurance plan. Thank you, Regional Eyecare, for making my experiences so effortless!

Honestly the worst experience I could have ever had. The initial appointment was nice, the doctor…read morewas a nice woman and I got to pick out what looked like nice glasses. Cut 10 weeks later, five visits and staff that tried to tell me I wasn't seeing what I was seeing and here we are today. Once you purchase glasses here do not expect them to assist you if your glasses are totally off the mark.. Further, this was my first time owning glasses, there was zero instruction on how to clean them, etc. On day one in ownership I scratched them as I did not realize you can't use TP. Worst part I pulled out all the stops on the best pair. 100% awful people, product and follow-up....as there was none.

After less than desirable experiences at The Eye Center and Clarkson Eye Care , (both in…read moreFlorissant) , and Sam's Club Optometry in St.Charles, we decided to try Resler-Kerber Optometry. We were both happily impressed! The entire staff were all incredibly welcoming and friendly. The eye exams were thorough, they took the time to answer questions and address concerns. The facility is clean, decorated nicely, and has a relaxing atmosphere. I had been told at two aforementioned places that I needed cataract surgery. This doctor explained that yes, I have slight cataracts, but that for now most of my burry vision issues are from dry eye and would be much improved with regular use of eye-drops, and surgery wouldn't be needed for a few years. Great news to me! Turns out I don't need distance correction enough to warrant it, but it was an option if I wanted it, so I opted for readers. He explained that store bought readers have the same strength for both eyes, while prescription readers are tailored to each eye. That makes sense, I simply hadn't thought about it like that. We are more than pleased with our experience at Resler-Kerber and highly recommend them!

I have been coming to this optometrist since I was a kid. They have always had amazing service and…read morevery professional patients m all that they do! I go every year for my eye exams and always come out with cool update glasses. Highly recommend this his place for your eye exams!

We've been patients for decades and Dr. Haring is one of the finest folks I know. But since the…read morepractice no longer belongs to him, his spirit of caring community and customer service is being slowly sucked out of the place. I will always come to him for my eye care, but my recent experience buying glasses was very disappointing. I was picking up my $1500 glasses and saw that they are offering a 40% discount on new glasses! I asked to have that applied to my $950 copay and they refused. Why? Because I used my insurance. Does it say that anywhere on the discount flyer? Nope. Not a whisper. It was very disappointing. Not because I didn't get the discount, but because I left there feeling incredibly disrespected and cheated. My hub and I will always see Doc for our eye care but they will never sell either of us another pair of glasses. 3/31/25: The utterly unresponsive response attached to this review actually makes it WORSE. No organization that "strives for 5-star" service acts like this. Now I've been disrespected AND dismissed. Learn from this, John D. If you aren't going to do something about your customers' complaints, don't be dismissive. Just say nothing.

My 3 kids and I have been patients here for several years and my husband recently became a patient…read moreas well. Today, I had a scheduled appt with my 15 year old daughter. We have always declined the optimap pictures, which is a little box you check on the paperwork. It has always said on the form, that if you decline the pictures, you will have your eyes dilated. ( Except during covid, they said it was required, so we all did the pictures at that visit.). The appt after that, we declined them and I asked Dr. Haring if my kids and I needed to do the dilation part of the exam, because the appt had wrapped up and it hadn't happened yet, but he said no, it's not necessary. Ever since, at each appt, we've done the same thing and we have never once been offered to dilate our eyes. I assumed they knew what they were doing and never questioned anything. At today's visit, the office manager tells me they have notes they've been keeping on me that I have refused dilation at every visit, which has absolutely never happened. I've never been to an appointment here without my kids having appointments as well. 18, 15 and 11. They have never been offered to have their eyes dilated either, nor have they ever witnessed me telling any staff member that I refuse having our eyes dilated. She started speaking to me as if I was some problematic patient, when we have been patients for years with no issues. Today they said insurance has changed and it's required to do one or the other, but that I cannot drive if I chose dilation. I was not sure what to do at that point. I didn't mind getting dilated today, I just was not sure about driving arrangements. I was also in complete shock that the office manager told me they have been keeping notes on me refusing dilation, something that I've never even been offered. In fact, was told it was not necessary at my second visit. I tried to figure out what was going on, but she refused to hear me out. The office manager was rude with me, telling me to chose or reschedule for January. Her tone and attitude towards me was completely unwarranted. She could not be bothered to try to remedy the situation. It's the most awful feeling being told you've done something that is completely false and having the office manager so unwilling to even hear what I was saying. She handled the situation so poorly. I chose to leave with my daughter without rescheduling. I prefer to find another office that does not keep false notes about patients and then treat them so terribly when they are surprised to hear that that's what's been happening. Why would they continue to see us, as patients, for so many years, if we refused something they required? Probably because it never happened, I've never refused anything. Why would anyone go to an eye doctor and not want the proper care? I don't even need contacts or glasses. I go to make sure my eyes are healthy. So unbelievably disappointed with how I was treated. Now that I am home, I wish desperately, I would have asked her "what in the world did I do for you to treat me this way?". Essentially calling me, a patient, a liar and not allowing the person she's made all these false notes about to try to figure out what in the world happened. I cannot describe the absolute disheartening feeling this woman left me and my daughter with. This family of 5 will find Eyecare elsewhere.

After getting pissed off with Clarkson, I polled my friends for recommendations, and wound up here…read more The staff and dr. were very attentive and knowledgeable! Lots of fancy machines. They have ordered me trial contacts to really make sure I have a comfortable fit + correct vision, and were emphatic that I can call and get in another fitting appt if these don't work out. They also take my vision insurance (VSP, which isn't that great, but also not the subject of this review).

Today I had an appointment with Dr. Alex Ammon who is very knowledgeable and helped me with…read moreanswering all my questions and concerns.He truly took his time and I'm so happy to be able to see well with new contacts and new glasses on the way! Tabitha helped me on the first part of the appointment and she's truly amazing! She did all the right things with a very professional personable approach. Natalia helped me to pick the perfect frames in which I'm excited to receive my new glasses! Thank you for being such a great office!

Very friendly staff! Dr Dowling was the best explained everything that he was going to do in the…read moreexam and very friendly and outgoing. Will be going back there in the near future.

This Eye Care store is beyond exceptional in every way! From the time you enter to a kind greeting…read moreand then on to Dr Dowling to picking out your glasses it's great! Plus the finished product is of course picture perfect. I haven't had new glasses in 6 years too! Love Love Love Keeton Vision Care.

I had an infection pop up while visiting a friend so I wasn't close to my normal doc. This location…read moregot me in the same day and I was in and out with no issues. Dr. Lyman was informative and personable about my situation and didn't add any extras I didn't need. It's always good to have a doctor laugh at my silly nervous jokes I always make when seeing an optometrist. My mother was my optometrist my entire life, until she passed away recently, so seeing new optometrists can be a whole thing for me sometimes. That's where the nervous joking comes from. It was nice he had a sense of humor and talked me through the whole process. I highly recommend this doctor and location!

As a returning customer of Performance Eyecare in Cottleville, I was there in April of this year…read morefor my exam and I was encouraged to purchase "Eye Promise" supplement ($221) in order to hopefully improve a pending eye condition. The lady explained the daily doses and told me to come back in six months so Doctor Lyman could check for improvement of that condition. She said there wouldn't be a charge. I returned in September for the test. As the lady began the test, she informed me there would be a $25 charge. I stated that the lady before said there wouldn't be a charge. The only reason for this visit was for a test to check for improvement. She went out to ask somebody but came back and said they were all busy. She was fairly friendly before that but then her demeanor changed. I said it's not the end of the world but stated that's what I was told. She then took me to the exam room. As Doctor Lyman and I were talking another lady came in and immediately broke into the conversation to ask me how many more bottles of Eye Promise I wanted to buy. I went out with her to pay for them ($117). She was not friendly or interactive other than telling me the total amount due and that there was the now popular additional charge for using a credit card. She got my receipt and I put it in my bag. She didn't respond with anything. Not a "thank you" or anything else. I could have been adamant about the $25 charge. While that is less than pocket change to me it's the thing of what I was told in April. I followed Dr. Lyman to Performance Eyecare because he has been taking care of me for MANY years. I was not nasty or ignorant about the charge. I always show respect to those who do their job to sell me a product or service. I expect the same from those who need ME as a customer. I walked out the door and wondered what I did wrong. I paid what they told me even though it was incorrect but I didn't disrespect them. When I was in retail the owners would sometimes remind us that the customer keeps the business open. Disrespect and foul attitudes towards a pleasant customer will often be devastating for the business. Also, the employees of Performance Eyecare appear pushy to increase sales. I don't appreciate that either. Dr. Lyman has always been kind, attentive and respectful to me over the years. However, some of the other employees are my reason to never return. I won't pay their expensive prices for foul and uppity attitudes. Also, this business will text me after I've been there to ask me to take a survey. I gave them a perfect review after my prior visit. I then got a thank-you text for my "great feedback" and was asked to share it on Google. After my review pertaining to this last visit, I heard nothing. They didn't have the integrity to contact me. I gave them time however they only respond when the review is warm and fuzzy. That's alright, now this will be posted on Yelp and Google.

Excellent care and very professional. Dr Luken very nice. She was very thorough. I felt like I had…read morean overall good eye exam.

Excellent. I am very nervous about eyes and was made to feel comfortable. I recommend them.read more

I have been going to Dr. Goerrs for years. Not for glasses but for dry eye. I have to tell about…read morea couple of experiences with him. A few years ago my daughter, who was a patient at the time, was in a softball tournament in Kansas City. She forgot to bring extra daily contacts with her so I called Dr. Goerrs office on a Saturday morning when they were closed. He knew another doctor in KC and gave them her prescription so we could go to his office and pick them up. This past weekend I was getting ready for my grandson's birthday party and something scratched my eye. I was walking around with one hand covering my eye. I called Dr. Goerrs on his emergency line. He calls me back shortly after. First he apologizes for not answering my call but he just got off a plane in St. Louis and he hasn't even gotten his luggage yet. I tell him what happened and he sent out a prescription to my pharmacy before leaving the airport. We picked it up right away and I could start using it before the party started. Not many doctors are that caring and would go to those lengths to help a patient. Marilyn W.

Dr. Jaqueline Ladd is AMAZING!! I am an anxious mama and after everyone told me my kid needed to…read moreget in for his eye immediately-she made it happen! She was thorough, quick and answered ALL my questions!! Extremely grateful for her