Great customer service! James was awesome and tended to all of my plumbing issues. He also gave me…read moreadvice on how to maintain my appliances. I will use them again.

Quick response. Friendly plumber. Water softener replacement. I will be calling them in the future.read more

We had a rubber dog toy go down a drain and completely plug it up. We had tried to "snake" it,…read morehook it, but to no avail. Mr. Donahue and his assistant came out early in the morning and took care of our drain within a few minutes. I know he had four other clients to take care of that day, it was hot and he had four other air conditioners to fix for other people. I am glad he could squeeze us into his busy day and take care of us so promptly. He drives around an old classic truck which is just cool.

They did a great job. Came in on budget and cleaned up af er the job. Recommend highly.read more

From the owner: At Full Time Heating & Cooling, we don’t just repair HVAC systems, we provide comfort and peace of…read moremind. Based in Watertown, MN, and serving the West Metro area, our family-owned business is committed to delivering honest, reliable, and affordable heating and cooling solutions for both homes and businesses. Our mission is simple: repair when possible, replace when necessary, and always act in the best interest of our customers. We value transparency, fair pricing, and exceptional service to ensure your comfort year-round. Explore our services to see how we can help.

I wouldn't hire any other service. They are on time, there customer interaction is comprehensive…read moreand on my 4th year of maintenance and it is always a good experience.

We hired Avid to install a new air conditioning unit. The train unit is fine but the installation…read moreservice was poor. I asked one of the installers if he would wear a mask when he was inside. There is someone in my family immunocompromised. He said masks are no longer needed and I asked him if he was vaccinated and he said no, I don't like shots. He then said he doesn't like wearing masks. He did not even have a mask with him. The other individual said we could all say we were vaccinated and no one would know. CDC guidelines require masks if you are not vaccinated. I expect Avid to follow the CDC guidelines or at least require their workers to have masks available if needed.

Highly recommend! Quick response…read more Professional Quality work Cleaned up & took precautions Had the furnace replaced and couldn't be more pleased!

Do not trust this company!!!! I have never in my 70 years been treated so horribly than I was by…read morethe "sales guy" today, I believe his name was Sam We were expecting an inspection for the work they did, but he showed up instead

DNA Heating & Cooling is a responsive and reputable company who I trust with all of my home heating…read moreand cooling concerns! We were recommended to contact DNA when our air conditioning unit started acting up and Dana answered right away and was able to come out to our place the same day to check out our concerns. Dana was kind and took the time to educate me on the air conditioning unit & furnace so that I could take the necessary steps to better ensure longevity of both units and reduce the need for future servicing of them. He was able to address our concerns quickly & informed us of future expectations for the unit and current anticipated costs associated with repairing / replacing it. Dana's prompt communication and expertise are invaluable and I cannot recommend DNA enough! We are so grateful to have a heating & cooling company that we can trust and rely on.

DNA has worked on my HVAC systems multiple times over the years. I wouldn't hesitate to recommend…read moreDNA to anyone that needs any sort of heating or ac work done. They are super knowledgeable and honest.

We reached out to Vann Heating & Air for a standard furnace tune-up and were able to get an…read moreappointment rather quickly. They had great communication and even let me know when they were on their way to our location. The tune-up was completed in an efficient manner, so no complaints here! Little bit high on price for a tune-up, but I wasn't searching for a bargain. We will probably call them again for next year's tune-up.

Pete and Kate at Vann are extremely kind, professional, timely and trustworthy. Our furnace went…read moreout and they came out quickly to help. Pete has a ton of experience and is a fantastic person. He cares about quality and will not shortcut. Thank you Vann Heating and Air for your great service.

Technicians conducted a seasonal A/C tune-up, replacing gaskets and air filter. They cleared the…read moredrain line, cleaned the condenser, took care of the humidifier for the season, and tested the electrical components. Avery and Suzanne explained the work, and were friendly.

I'm going to be the unhinged cheer leader of Standard Heating and Air conditioning FOREVER. Our…read more34yr old furnace started doing a death dirge near the end of the winter this year. Weston came out to take a look around, and let us know that the old show girl was about 40,000 BTUs too large, had parts falling off of her, and was venting more carbon monoxide than anyone should be comfy with. It was at this point that we also found out that our air conditioner and myself (37yrs old) had the same installation date on this earth. Weston is a solid dude; straightforward rundown of equipment options, clear and concise quote afterwards, walked us through the information in the brochure, was nice to our cats, and is a generally delightful human being. BUT WAIT THERE IS MORE. We got two other quotes from perfectly lovely companies, and then we decided to venture down the HVAC rabbit hole of the internet. Because we are the people we are, we ended up wanting to see FOUR DIFFERENT quotes with various payment and equipment configurations. Weston responded within 24hrs to each request with nothing but enthusiasm and encouragement. We decided to take the leap. Then Standard sent out the dynamo installation team of Jude and Eric AND THEY WERE ALSO DELIGHTFUL. Seriously, if you are someone who worries about people being in your house, these guys are the freaking salt of the earth and were respectful as hell to this overly chatty queer lady and her incredibly curious kittens. Then Standard's sale team was great in getting us paperwork filled out for the city rebate (they will do the utilities for you) AND LAST BUT NOT LEAST, because they quoted us for a new electrical thingy when a new electrically thingy wasn't needed, they sent us a $130 check in the mail after the fact. Standard is awesome, and we couldn't have appreciated how they helped us through this situation more.

Tony came out and installed a new nest thermostat and drained the water heater. He was…read moreprofessional, efficient, affordable and very friendly. I highly highly recommend legacy heating and air. Plus Tony is a dog person as all the best people are!

I was looking for a tune-up on my furnace. He was very helpful. Super reasonable price for…read moreservice offered. Explained what he was doing. I will definitely call him again.