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    Hellfire Toyz

    5.0 (1 review)
    ModerateComputers

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    12 years ago

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    Target

    Target

    3.7
    (93 reviews)
    4.7 mi
    $$

    Well stocked pharmacy. They also have a wide variety of foods, drinks, household items, and their…read morehome decor section is awesome. I love to the Johanna games section in the back of the store. It's also nice that they have an Ulta beauty within the store.

    I don't typically write reviews, but I felt compelled to share my experience from today. I visited…read morethis Target location with my mother to purchase clear bags for the Diamondbacks game. While checking out, we made a casual comment about how strict stadium policies have become. In response, the cashier began sharing strong personal opinions that were completely unrelated to our conversation. She stated that "kids who protested for terrorists and molesters were wrong" and went on to express her support for ICE and the military. Regardless of personal beliefs, these comments were inappropriate to bring up in a customer service setting. Employees represent the company while on the clock, and conversations involving political or highly sensitive topics can make customers uncomfortable. This interaction felt unprofessional and out of line for a retail environment. For all she knew, I could have been a corporate secret shopper evaluating the store experience. I believe this situation should be addressed appropriately, whether that means additional training, a formal write-up, or other corrective action to ensure professionalism is maintained. For reference, this occurred at approximately 12:30-1:00 PM at lane 8. I visit this location often, but this experience was disappointing and concerning.

    Photos
    Boy's Halloween t-shirt $10
    Boy's Halloween t-shirt $10
    Girl's Cat & Jack Striped Halloween Dress $20
    Girl's Cat & Jack Striped Halloween Dress $20
    REESE'S REESTER BUNNY 5OZ $4.99

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    T-Mobile

    T-Mobile

    3.0
    (32 reviews)
    5.7 mi
    Virtual estimates
    Shipping

    Severe Mismanagement, Misinformation, and Lack of Accountability…read more Would give zero stars if I could due to extremely poor service, misinformation, and a complete lack of accountability at this location. Two months ago, I visited this store to replace my wireless router because my internet speeds were slow. I was explicitly told by the sales representative that in order to receive a replacement router, I had to close my existing internet account and open a new one. This immediately raised concern, as I did not want a new account--only upgraded equipment. Despite this, I followed their instructions. Later, when I contacted T-Mobile customer support for setup assistance, I was informed that this guidance was incorrect. The support agent stated they do not understand why store representatives tell customers this, as it is not required. Whether this was due to lack of training, laziness, or sales-driven behavior, the result was the same: my account was mishandled. One month later, I received a higher bill because: * A new line had been opened * My old line was not canceled the same day, resulting in prorated charges I returned to the store and spoke with the assistant manager, Tatum, who initially acknowledged the issue. He told me he would: * Credit the difference back to my account * Follow up with customer service * Call me once it was resolved I provided my phone number specifically because I do not have a T-Mobile cell phone plan--only internet service. None of this was done. Three weeks later, I returned to the store and was told: * The assistant manager spoke with the original employee * Because she claimed she "advised me correctly," they would no longer issue the credit * I was told he "did not have my number," which is untrue--I explicitly provided it * I was told, "There's nothing we can do" To make matters worse, I was then told that employees are trained to close and reopen accounts, which directly contradicts what T-Mobile customer support told me. At no point was I offered: * A proactive solution * An apology with corrective action * A manager capable of resolving the issue This is not just a single employee error--this is store-wide mismanagement and a serious failure in customer service, communication, and leadership. Warning to Customers Do not visit this location. Your account may be mishandled, you may be upsold unnecessarily, and if something goes wrong, you will be blamed rather than supported. Attention T-Mobile Corporate This location has a manager who is not suited for a leadership role. The assistant manager, Tatum, demonstrated poor follow-through, misinformation, and a lack of basic customer service principles. This reflects badly on the T-Mobile brand and raises serious concerns about training and oversight at this store. This experience needs corporate review, not just a store-level dismissal

    Worst customer service I have ever experienced! Bought new phones for my business and traded in a…read morephone. The phone never arrived to corporate so I started getting monthly charges. I contacted customer service and they told me the store has cameras but they couldn't access them and I would have to speak to the store manager. Store manager was on vacation for over 2 weeks. Went in and to my surprise she still had the phone. I told her that I wasn't happy with the service and would like to cancel and get my phone back. She said " I just scanned it in so it belongs to T mobile now." And... if you cancel you will owe $1000 for each of your business phones. I'm switching to Verizon immediately! This store is run by a bunch of children and so is T mobile. Service coverage was terrible and Verizon has better plan options.

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    T-Mobile
    T-Mobile
    T-Mobile

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.7
    (119 reviews)
    7.0 mi
    $$

    Came here the day after Father's Day 2026 to purchase a few pieces of plywood, custom cut for a DIY…read moreproject. Also, got a mini fridge on sale. This was a Monday afternoon so store wasn't super busy. I selected what I needed and flagged a Lowe's worker down for the custom cuts. I was helped by Will at appliances who provided top quality customer service. He got the mini fridge on a dolly, rang us up, and even helped put it in my SUV. Special shout out to the guy who also did the wood cutting, I'm sorry I don't remember his name but he was absolutely professional and did an excellent cutting job for the plywood I needed. This is the exact reason why I don't shop at Home Depot anymore. The customer service at Home Depot has gone downhill over the years. Lowe's on the other hand, is the gold standard of customer service.

    I find the prices are often slightly higher than Home Depot and the location is less convenient for…read moreme, but I always seem, to come away with things I could not find elsewhere. I am addicted to their garden center and will usually scour their clearance sections. Betty (frequently my cashier) must love her job. She's always got a smile, and greets all her customers warmly. I am truly appreciative of Jacob. This young man approached ME!! while checking out and offered to help load my car. As a senior only having to unload at home was a blessing.

    Photos
    Lowe's Home Improvement
    Dishwasher install
    Dishwasher install
    Wood cutting area

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    Wood cutting area

    Hellfire Toyz - computers - Updated July 2026

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