Staff is attentive and caring but there are permanent residents here…read more who are half crazy or completely crazy. That definitely subtracts from what would otherwise be a good experience. I can't wait to get out of here and regain my own sanity

My mom is there right now and she had a birthday party and Summerfield was more than happy to…read moreaccommodate it. They've been great. They call me with anything that changes and thank you again.

My Father was very well cared for by the staff at Arbol rehabilitation center. They were all very…read morekind and supportive to our family during some very difficult times. We are very grateful for their care and definitely recommend this place to anyone needing their services.

I spent 3 weeks in post.Surgical rehabilitation at Arbol. it is a very clean, efficient and modern…read moreestablishment. Both the RN and CNA staffs are efficient and very friendly. The food is good and plentiful. The physical therapy staff is particularly skilled. I was well cared for and my recovery was well attended to.

Santa Rosa Post Acute Skilled Nursing Facility was a wonderful surprise for Me. I didn't know what…read moreto expect, but my brother received tremendous care at the facility. Every staff member was kind and helpful. No matter who I asked a question of, If they didn't Know the answer, they would stop what they were doing and find someone to help me. Jim was at the facility for nearly 3 months, and I was able to visit him nearly every day. Never did I ever see anyone treat him with anything other than great care and compassion. On the morning that Jim transitioned, When I got the call to see him for the last time, His nurse was waiting for me in the lobby. She was in tears as we walked down to his room. I have never been around so many caring compassionate people in my life. Joe Graber

The rehab department is the best and the therapy gym is open and clean. The group treatments are…read morefun and foster a social and engaging environment.

My father in law was a generally pleased occupant. I visited he and his wife many times in their…read morelast 3-5 years or so. I shared many meals with them and although they were pleased, I was very disappointed by the quality of the food--really horrible. Also, the limitations on the space allowed are profound. No one person allowed to live in a 2-bedroom apt, no matter their willingness or ability to pay. I have heard good things about their newer assisted living premises, but reviews do not seem to support that impression. I am an old Quaker and AFSC employer and am way disappointed by the above concerns.

My mother lived at Friends House in the assisted living building until she passed in 2020. Although…read moremy mom enjoyed the social activities available to her in the beginning of her stay, she was sadly neglected more and more as she grew more dependent. The staff, for the most part, was insensitive to her needs (often short with her) and one aide grabbed her and caused bruises on her arm. If your parent or loved one is living here be aware and involved with their care (daily visits). Exception...Miguel is a sweetheart and is the one bright light of care and compassion! I want to add that, although we had problems with some staff and admin.... the people who live here are wonderful and the activities are plentiful!!!

I have been very pleased with my caregiving for my aunt! This place goes out of their way to make…read morethings comfortable for the patient that is trying to heal at home and recover from injuries or aging. They specialize in long-term care insurance and provide amazing staff!! They have been a lifesaver getting my aunt out of the miserable acute center! The acute centers we have in the area that are like prisons. I highly recommend home care.

This is a great company. I'm very pleased with our caretaker, Bekah. She's very responsible,…read morereliable and attentive. She continues to help us through our journey of my husband's dementia. I would like her to receive any type of bonus available. Thank you!

This agency is awesome. All of their staff and nurses are awesome. They made my horrible experience…read moreof a motorcycle wreck and near death experience so much easier. Special thanks to Becca a wonderful nurse and human being.

I am dismayed by the "lack of Service" from inhome care companies recently…read more Due to a failed heart surgery with complications of lung damage,i have had a hard time trying to get anycare now wheelchair bound,1st Service was Marys,started out great but they flaked for next 3 weeks,so terminated them to start with Kindred,Seemed to be they were on the ball bust mostly about intake from get go. My Complaint is with a particular Physical therapist,Starting with a B,She called yesterday and left a time on Friday for a specific time to make an appointment,seemed nice on the message,I called her back this morning to let her know i had a time conflict due to a month out booked out medical Acupuncture appointment for the same slotted time,that i would need to reschedule with her,She got ugly & in my face pointing out that the requirement is for 2 appointments /week and had to cancel my appointment to comply with her schedule,right out after she said she trys to be flexible-You can't have both-I have been home-bound without care for a month in terrible pain and stress not knowing how i can get help,gasping for air, I have an electric wheelchair coming Wednesday which will allow me to be semi mobile,for close by medical help. This Phyiscal therapist booking me out 5 days in advance with only 1 time slot to fit my needs and demanding i cancel an important important to me was outrageous,needless to say i got angry,especially since she is a physical therapist and understands non drug options for pain management-Regardless,she was extremely rude and unprofessional,all i was doing was to give her a courtesy call to reschedule since i had a conflict,But her demanding tone reminding me i am home-bound and its her mandate to pick and choose what time best fits her schedule,NOT MINE! i only get 3 weeks of service,why 2x week really when no care for a month and after 3 weeks no more- DISGUSTING BUSINESS PRACTICES WITH KINDRED-NOT MATCHING THERE MOTTO-NOTHING KINDRED ABOUT THEM,GO ELSEWHERE!!!!

Clinical staff so professional, caring, punctual. "Elena is the BEST nurse! So sweet and caring"…read moreFormerly Gentiva, been serving the area for over 15 years.

Dr. Rao is an extremely caring physician, who pulls from a broad range of experience and expertise…read more Her compassion for her patients and work is evident. I agree with some of the other comments that she will look at the "whole person" and try and figure out what works best for you/your family member. She is the one I would want taking care of me - not just my parents - when I get to my senior years. She cares.

2026 Update: My mother passed away at the age of 99 in 2024, but her final years were quite…read morepleasant and very well worth living. Under Dr. Rao's medical supervision, my mother's life was almost nothing but severe anxiety and suffering, nearly all the time. Because a new doctor came into the picture and took over my mother's care, she was able to meet and hold her baby great-grandchild, and my mother's great-granddaughter was able to fed her great-grandmother one time. Can you imagine both of them missing out on such a wonderful, treasured experience, if we had followed Dr. Roa's advice, and allowed my mother to opt for assisted suicide? Most doctors do a good job, but Dr. Rao should not be practicing medicine. I regret that I didn't file a formal complaint about Dr. Roa with the California state medical licensing board. There are many good doctors out there, and only a few truly dangerous ones, like Dr. Rao. Keep looking; you'll find an excellent one, I'm sure. Whatever you do - STAY FAR AWAY from Dr. Roa!