Shout out to Capital Tax Service for helping us tackle our business and personal tax returns…read more Consulting with Sandra was great, she provided a lot of information regarding starting a business and guided us in the right direction. Michael really stepped up in preparing our business and personal tax returns. He took the time to explain the different areas of our return to where we can understand all those numbers. Dealing with them was a breeze. Overall, we had a great experience and the cost for there professional service is very affordable. Will continue to do business with them, and I advise that everyone should too.

Horrible experience using Capital Tax Service to complete my 2022 tax return. Details below but in…read moresummary: * Sloppy work with many mistakes on their part from confusing me for a different John and sending outdated intake forms to having 2 major errors (that I discovered) on the tax return once it was finally completed. * Awful communication, I had to reach out each time to get any information. * Poor planning and communication on their part which required an extension to be filed the day taxes were due. My wife and I were very disappointed with our experience using Capital Tax Service. This was a shock because of the numerous great reviews online, however what happened for us was far from that. Starting out, we reached out to schedule a free phone consult. We were sent an email to set it up and Sandra replied saying that our free half hour consult had been used up. Future consults are $150 per hour with a minimum $150 fee paid at the beginning of the consult. She said, this situation had become increasingly complicated therefore additional tax research will be required. We had not had our consult yet, so we were confused and asked her to clarify. Sandra apologized as she confused me with another person. First red flag! We took this as an honest mistake and decided to move forward. Looking back, that was the kind of attention to detail (or lack thereof) we could expect from the entire experience. The next issue was we were sent old forms labeled 2021. I let Colleen know and she apologized saying the 2022 forms were still being finished. Sending incorrect forms was another example of their lack of attention to detail. After we sent in all of our tax documents on 3/18, we were not told they needed an additional info until 2.5 weeks later. We sent that over right away and then silence. We were not updated on the status of our taxes, and had to reach out ourselves as we were close to the filing deadline. We contacted Nikki on 4/12 and were told they would let us know when the documents were complete and ready to review. Then again... nothing. On 4/17 I reached out again because I hadn't heard anything and taxes were due the next day. This caused a lot of stress being so close to the deadline. We were then told that they were still working on our return and we would be followed up with tomorrow. On the day taxes were due, 4/18, we again heard nothing. At 2:51 pm I sent an email and by 4:50 pm there was no response. I then called to speak with Sandra. She told me Nikki was working on our case, but was too complicated, so handed it back to Sandra. I was never made aware of this. She told me I'd have to file an extension. On 4/27 after no update, once again, I reached out and was told there was another form they needed me to complete. On 5/2, I received an email that my tax return was complete and ready for my review. First, this return never included my extension payment as Sandra forgot to communicate that to Nikki (so it was never handed over to Sandra, it was back to Nikki again?). I reviewed everything that night and found 2 major errors; incorrect child tax credit (they only listed a $500 credit when it was supposed to be $2,000) and an issue on my business return where my cost of goods was incorrectly added as gross income. On 5/3, I emailed them regarding the 2 issues that I found. They responded later that day apologizing for the mistakes and then sent me a new completed tax return. The result of these mistakes changed my tax burden by about $2,000, and I was the one to find them! Not only was this an awful experience, full of poor communication, delays, and mistakes but they ended up charging me 40% over the initial estimate to complete my taxes. Because of this experience, my wife and I would not recommend Capital Tax Service.

Don is amazing. He's been doing my taxes the last two years and has been so helpful. He is…read morethorough and explains everything , even though I don't understand it. He definitely has your best interest in mind. I am so grateful that he was recommended to me. The others at his office are friendly and efficient as well. I look forward to working with them for years to come.

Don Wood treated me in a condescending & unprofessional way. He had the nerve to tap me on my head…read moretwice with his ruler while filing my taxes. What makes it worse is that we were closing my deceased husband's tax EIN. He offered no apology for his behavior even though I waited a few days after confronting him before writing this review. I fired him & warn any widow or single woman to avoid him like the plague! He is a small man that needs to put women down to feel big.

I was very disappointed with the lack of professionalism and poor communication skills of this…read moreoffice. Both Tamsyn and Miranda neglected to reply to emailed questions, were unapologetic and took no responsibility when confronted with emails attempting to confirm an appointment time 7 days prior. I would not recommend working with them.

Believe the bad reviews and go elsewhere! Tasmyn doesn't follow through with promises. She will…read morechange the rate after wasting your time.

Tax alternatives does my personal and business taxes. Very professional and gets my taxes done…read moretimely. Highly recommended!! We love their service

Wanted to update: these tax people wanted the review changed and wanted to convince us the irs…read moreletter we received was a hoax. It was not and our new tax person found additional mistakes on the tax return. If we hadn't moved, we already knew we would not be using them again. Worst freaking tax people ever!!!! First we work with a lady who screwed up our initial returnand we caught her thousand dollar mistake and made her fix it. A year later we are getting information from the irs saying that there is a 9000k mistake she made AFTER SHE SUPPOSEDLY FIXED IT!!!!! We took our return to our new tax person and she found a ton of mistakes. Avoid these people at all costs!!!!

Meeting Jeffrey or having him become available to help my small business couldn't have come at a…read morebetter time. I had been trying to correct some DOR issues myself, which quickly became overwhelming. Jeff understood my difficulties and was able to describe what was needed to complete the process through the DOR website. After working hard, Jeff was able to connect with my vendors and the DOR representative to resolve and make amendments for the "3 years of sales tax reconciliation." The attention paid, communication, and valve of Jeff's work is very appropriate. I will recommend him to other business owners and personal accounts as well if necessary..

Jeff is amazing! He did an awesome job helping me catch up on 3 years' worth of taxes, saving me a…read morelot of time, money, and stress. He provided personalized attention by responding to text messages right away, taking time to explain what's needed and why. He makes it easy to tranfer information because he accepts comms through any channel- whether it be email, hard copy, or text. He'll even pick up/drop off hard copies at your location. Jeff was very patient with me and was vital in encouraging me to get the paperwork I needed. Working on 3 years' worth of taxes and getting the information to Jeff parts at a time could have been a disaster. But with Jeff's organization and support, it was smoothe. I've recommended him to colleages and will continue to recommend him.

They work for you and not against you. Fast, reliable, very knowledgeable tax service. Always got…read moremy biggest tax return here.

Called in for a business inquiry regarding our tax services and Will said "I'm very busy and your…read morepitch was terrible" then hung up on me. I wasn't even pitching anything. How on edge are you? Super unprofessional. Taking my business elseware.

I would not recommend using this business. They are terrible at communication…read more The owner also went on a review of mine on another platform and replied to my honest review with an incomplete story about our interactions in an attempt to make herself look better I assume. It is unfortunate that she chooses to run her business in this way. Bottom line is their communication is terrible so please save yourself the trouble and choose somewhere else.

Quick, easy and secure. I have done business with them for years, even after moving miles away…read more Very much recommended! Kelly C. Lakewood, Washington

The initial consultation was obligation-free, no sales pressure at all. We were relocating from…read moreanother state, and attorney Grayson Chester graciously took the time to answer many questions and give us a great deal of useful information. After speaking with Grayson, we were very comfortable going forward with Rehberg. This was not our first estate plan, and I have the utmost confidence that Rehberg handled our planning carefully and correctly. The education, resources, experience, and ongoing advice they offered give me a lot of confidence in this firm. Grayson and all the staff we met were knowledgeable, professional, and helpful.

Not recommended for women who have lost their husband. Not a lot of compassion and they cannot…read moreunderstand how the womens life had been turned upside down.