All I have to say about this place is to give them a glowing review! It is a small business which I…read morelove to support, all of the staff are great and SO friendly! Kami is awesome. She is funny, very skilled, and I was able to get in right away! We gabbed away while she efficiently filed my return and I was out the door with no waiting!!

I would not recommend this company. They are disorganized at best. They advertise very low fees;…read morehowever, I learned after approximately 3 weeks that they charge by the hour (including emails) for anything above the tax preparation itself, which was never disclosed to me. I never received any kind of engagement letter outlining fees, etc. After putting in a ton of time and effort to get my S-corp set up, the CPA's assistant never ran payroll because she ran into an issue with my bank but never informed me. When I learned of this, she told me that she was very busy because it was tax season and said "Sweetie, if it was that stressful to you, you could have just done it yourself". By not running payroll, they caused me to be behind in submitting a W-2 to get an employer medical insurance plan which means that I will have to pay over $700 for another month of my individual plan. Do yourself a favor and go somewhere else.

Looking for a CPA and this one came highly recommended. I tries for several days, using their web…read moresite, sending an email and calling their 800 number and it took several days for someone to actually get back to me. Turns out that they all work remotely and there will not be a brick and mortar place where you can talk to someone. Had a zoom call with a person located in Tennessee who was pleasant and seemed knowledgeable. They reviewed past tax returns and were quick to provide a quote but then when I emailed for clarification several times I received no response. Felt like I could not hire a company where it was virtually impossible to get a timely response and that includes the individual who apparently owns the company and who after several days sent me an email but didn't respond to my response

Kyle was very responsive, informed, and helpful in assisting me with my IRS tax case!read more

Looking for a new CPA after years with our old one. Had an appointment with Carrie and I liked her…read moreimmediately. She's knowledgeable and was more than willing to speak to our financial advisor about perhaps changing the way we invest to mitigate our tax burden. Everyone I met during my visit was professional and very pleasant. Think this is going to be a great find for a CPA.

This was definitely the WORST TAX EXPERIENCE I HAVE EVER HAD and I wish I had not read any of the 4…read more"good" reviews that were posted as they were in no way indicative of my experience! In over 30 years of using tax accountants, I have NEVER had an accountant refuse to sit down and go through my account with me, and I have NEVER been handed my return at pick-up time with absolutely no communication, no explanation, NOTHING! Not one word about the return or how things were handled, just a fat bill and a see ya later. This was so beyond unacceptable!!!!!!! I could have gone to H&RBlock and had way better service, way better communication, and for WAYYYYYY less money. This was just a mind-boggling horrible experience in every way and I would suggest you look ANYWHERE else for any tax help!!!!!!! I would seriously consider that the 4 reviews posted, for a company that has "been in business for decades" ???, may not be legit.

Chieko helped us process tax forms after our mother and father passed away. She was super…read moreknowledgeable, helpful, kind.

We're new to the Tacoma area and Chieko took amazing care of us doing our 2020 taxes. Reasonable…read morefees and great communication. We look forward to working with them for financial planning services in the future.

After reading Sumeet's Yelp reviews, I had such high hopes. Unfortunately, she has trouble…read moreresponding to prospective clients. My fiancé called and left a voicemail message, which she did not respond to. He called the next day, and she answered and said that she thought she had returned all of her calls. She told him that the best way to reach her was via email. So he conferred with me about scheduling an appointment with her, and then sent her an email. Here we are four days later, and nothing. So frustrating!

Sumeet was bright and very knowledgeable when we finally spoke on the phone. I was looking forward…read moreto working with her, however, she never called back or responded to my email after our initial conversation. Her prices were comparable to others but I wasted time trying to reach her by phone (it took 2 tries) and ultimately I had to find another CPA.

Our accountant we had in Seattle about five or six years was good but the cost steadily kept rising…read moreto the point where it felt astronomical for them to do our taxes. We had one there thinking we'd eventually move to Seattle but we got a house here in Tacoma as things panned out. So it just made sense to find one in town and in this case it's all but a few minutes from our house. The cost for Liberty Tax is much more reasonable and the convenience of not needing to make a business trip to Seattle when we would much rather have fun when we go up there helps too. Liberty Tax has done our taxes about four, maybe five years now and they have been great. They've been very accurate and thorough in the processing of our tax returns and go over our information with us in great detail. We will certainly continue using Liberty Tax as they have provided a great customer experience for us!

I have been a customer with Liberty tax for over 5 years now for both my personal and my business…read moretaxes. Mrs. Reba is the brilliant woman who I have been with every year and I couldn't ask for anybody better! She is just the sweetest thing and makes doing your taxes not so bad LOL SHE'S GOT SUCH A GOOD PERSONALITY! I love this place and I will be back every year. I have never once had to be audited going through them and it makes me very confident and comfortable come every tax season. Thanks again Reba

Don't walk run from this accounting firm. They miss deadlines don't file when they say they have…read moreand when faced with fines they caused they refuse to fix it. No accountability. Worst firm in Tacoma

Horrible unprofessional experience. Missed deadlines that cost me fines and admitted their fault.read more

Robert is great to work with. He puts the time in to make sure you understand the process and goes…read morethe extra mile to ensure you're getting the most out of your personal tax situation. Highly recommend!

My business has been utilizing the guys for several months now, and they are awesome. They are…read moreyoung, ambiguous, attentive, and very prompt. They have helped us wade through our chaotic first year in business and have been invaluable resources to us with respect to bookkeeping, accounting, tax preparation, and payroll. We use them for our personal taxes as well, and we won't trust anyone else with what matters most to us. They rock.

Our accountant of 28 years retired, and we had to find a new accountant. Lynn was thorough…read moreand-quick.

Outstanding service, quick, and kind. 100% they won't sell your data Ike H&R Block will.read more

Our principal accountant turned us on to By the Numbers to handle our bookkeeping situation for our…read moresmall business, and I have to say it's changed our life and how we run our business. They are so thorough, and detail oriented, and friendly to work with - we simply couldn't be without them now. Prior to using By the Numbers, our business books were pretty messy and even neglected in some areas. It made it difficult for our primary accountant to do her work. But now, after being involved with the great folks at By the Numbers, we are ship-shape and now saving money like we never did before. The savings in taxes and other expenses they have helped us with more than pay for the cost of the service. If you're looking for a bookkeeping/accounting service in Tacoma for your business, you can't do better than By the Numbers. Kinda hard to find in downtown Tacoma, but trust me it's worth the effort. Thanks to them for all they have done for us. Dave [PS - they do have a "lobby cat" Travis - he's at the front counter. SUPER nice - he's almost like a "cat statue" - but just in case you have a cat allergy, I felt it important to let you know]

So knowledgeable and helpful...I have relied on By the Numbers for years. Very smart and pleasant…read moreto work with!