Excellent communication Great service…read more Quick turn around Convenient locations to choose from

Just ok job. It's hard to find a good cleaners in Florida it seems. Customer service sucks, staff…read moreis not very nice, and you can tell they hate their job

Website says "EXPRESS ALTERATIONS!" Sign says "EXPRESS ALTERATIONS!!!…read moreGo in to have 2 cloth knot closure (which I brought with me) onto a robe. "Right now we are at least 3 weeks out for alterations" I could buy a sewing machine, have it delivered, learn how to use it, and do it myself to sew FOUR one inch pieces of cloth onto my robe. Ridiculous

If I could give them 0 stars I would. This review is for their moved location on DelPrado. Went…read morehere approximately 1.5 years, I highly recommend you avoid this business. My husband brings in $100 in cleaning every month which he did a couple weeks ago, he picked it up, there were 2 shirts with a paper receipt that said he was being refunded due to shirts that couldn't be cleaned due to being damaged prior to them getting them. This is further from the truth! One of the shirts was a $60 shirt I bought for him & was worn a few times. See the pic for the giant hole in it, made by their dry cleaning service. First of all they never refunded the price of the 2 shirt cleanings because their computers were down, I went in there & talked to their always sitting incompetent employee who's as friendly as my closet door & she tried telling me they look at every shirt that comes in when the customer is there, my husband ended up coming in & told her yes the girl that was there the day he dropped the shirts off did look at the shirts & there was no damage to his shirts. I asked to talk to the owner, he called his employee & she explained the situation, she put me on the phone with him, he basically told me what she did, that we were responsible for the giant hole in the shirt that they didn't do it! This is unacceptable for a dry cleaners, beware people they will ruin your clothes. I asked why the dry cleaning fee was never charged back to his credit card when their system was back up & she had a dumb look on her face. She gave that back to me in cash & told her they lost a good customer as they wouldn't stand behind THEIR MISTAKE & that I would leave them a bad review everywhere I could.

so I have been going there for a while probably spending 300-400 a year pretty happy. I go to put…read moreon one of my dress shirts one morning and it is covered in black ink or something. I take it back to La France and all they can say is it did not happen there. Even though I took it right out of the plastic before I put it on. They said they would try and clean it then call me. Never called had to go back 3 or 4 times all to find out they won't take any responsibility for ruining my shirt, Here is the best part charged me $2 to ruin my dress shirt did not give me my money back and who knows what happened to my shirt as I never got that back either. Terrible customer service going someplace else from now on.

Truly terrible service. They are expensive and bad customer service. I dropped shirts off to be…read morepressed and starched and there were wrinkles everywhere. I had to do them myself.! I thought I would take my suits there to be cleaned. I am still waiting over a week in half to locate one of the coats. They said they found it. But have done nothing to try to get it to me. I have to call everyday

I have been coming to this laundry for over a year until one day that one employee star screaming…read morewith a attitude This laundry is so dirty and smell like shit inside.

Very clean. Friendly service. Prices are quite resonable. Been coming here for 10 years. Recently…read moregot very new machines!

Okay, I just moved here from Los Angeles, Ca including the desert cities…read more I have had many a dry cleaner. Some high end some low end and a few in between. Yes, Carriage is expensive. However, if you bother to read about the product/service they offer you would realize why they charge premium prices. Please stop giving businesses' poor ratings based on dollar amounts only! That gives those of us looking for great organic services the brush-off because you can't afford the service, or simply don't understand this particular services details. Overall my clothes don't have that just dry cleaned smell. Matter of fact they don't smell at all! In addition they are perfectly pressed. Again if you understand the differences between take-out and in-house then you'll understand this business model, and pricing scheme.

Macro rip off scam at it's best. Before I start, I have no qualm about the quality. It was on par…read morewith any major City's service but 3 men's shirts, 3 slacks, 1 sport coat and a sundress...60 Bucks? That's Luxury Hotel Fees! After questioning the bill (having used dry cleaners all my adult life, almost 40 years) I was reminded that we're in Cape Coral and that's a competitive rate but "here's a 20% coupon for your next visit". Not happy but I shrugged it off and handed her a blouse to clean. Upon presenting the same lady that gave me the BS speech and coupon on pick up of the blouse, BTW $8.50 I was told that the 20% is not valid because I DID NOT CHECK THE ITEM IN WITH THE COUPON and that she has no way of ringing it up that way!!! How would you feel?