My heat-pump air conditioning wasn't functioning on a 98-degree afternoon. Being new to the area, I…read morehad no idea who to call. I picked Advanced Air Services because it was nearby. I'm glad I did. They responded in less than an hour, and a half-hour after that, the air conditioning was working again. The charge was very reasonable, and I was advised on steps to take to avoid problems in the future. I've since signed onto a service agreement to have Advanced Air Services provide regular maintenance for my HVAC system.

Excellent service and genuinely nice people. They have become my go to for HVAC services!read more

This is probably the third time we've had this company to our home for different plumbing issues…read more We have American Home Shield and the plumber is very knowledgeable about what the contract will cover and he communicated with us the entire time he was working to solve our sewer stoppage issue. We have old copper and cast iron pipes with barnacles growing in them. He showed us the blockage and let us look into the cast iron pipe. We learned a lot about our household plumbing and how charmin tp is a no for these old pipes. No surprise charges, trustworthy and gets the job done right. He won't sugarcoat your plumbing issues, tells you how it is and what your options are. Only because of what the one reviewer posted am I putting this here. We are an LGBT family and had no problems with this company. Both my wife and I were present.

Excellent, professional service. Rightway replaced a leaking garbage disposal; they showed up…read morewithin 24 hours of initial service call and phoned when they were on their way. The team was in & out in 30 minutes. Highly recommend.

Great service, efficiently there the very next morning, all up and running again in less than an…read morehour.

Austin and Eli installed a new hot water heater for us. They did a fantastic job, very efficient…read moreand professional. They are wonderful people to have work done. The cheapest pricing in the area. If you need any plumbing work done please call Austin, you will not be disappointed. I highly recommend this business!

Asked for a new pump replacement and he installed an undersized pump that would not work. Had to…read morehave another plumber replace because he refused to make right.

I have had a drippy bathroom faucet for over 2 years. Wasn't bad in the beginning, but around…read moreChristmas it became a constant flow. Water bill reflected it as well. I also have been struggling with the toilet tank "guts" thanks to Martinsburg's hard water. I'd bought a new faucet and parts for the toilet, but after watching YT and assessing my space and my own abilities...chose to hire someone. Mark of Mountain View Plumbing gave me a quote based on labor/time for each of these. He's the owner/operator...something I like to support when I can. We scheduled for 9am, he called as he was arriving EARLY! Two hours and both problems fixed with parts I had bought to do it myself. He even fixed my tub/shower diverter stem I was starting to have issues with. We discussed a few hacks to get some more life out of the toilet as hard water is doing what it does. I then asked about my kitchen sink/drain and he verified that I can get RO and a disposal into that space. Now I just need to budget! As for his hourly rate, it is totally fine for skilled and licensed labor. He didn't nickel and dime for the little things he used (tape, etc). I appreciate that. I also know as a former business owner, he's covering travel costs, insurances, taxes, etc. with that rate. I will be using him for more projects as my own budget permits.

So impressed! Kris came out on a Saturday afternoon and spent 4 hours trying to figure out my drain…read moreproblem . He was not giving up. My drains are now clear. Ultimately there is more that is needed so he will be back again but I was very impressed with his professional attitude and work ethic! I am glad I found a reasonably priced plumber!

The well water in my house started smelling like sewer. Kris said the smell is from minerals. He…read morewent into the crawl space and discovered the pressure tank that takes the water from the well into the house was gushing out water. I had no idea how long that was happening. I am elderly and can't get down under the house to keep an eye on things down there. I asked if he could put a sensor on the replacement tank that would alert me when there was a problem. He came up with a MUCH BETTER idea! He put the new tank in a closet up here in the house so I can monitor and turn off the water supply any time I need. I will also be able to change the sediment filter and UV light bulb. And I can purchase those supplies from Kris so I don't have to go out to the store to get them. All the sediment that was stirred up by the constant water flow also affected my hot water heater. Kris and his assistant replaced that too. They both are so knowledgeable, hard working and great problem solvers. I now have peace of mind that I don't have to worry about what's going on under the house. Thank you Kris! Leslie T.

We had a badly clogged kitchen sink. Shane & Noah came EARLY for our appointment, found the…read moreproblem instantly, and were out the door in very short order. They were pleasant & polite & have great sense of humor. We've used Mann Plumbing for 15 years and highly recommend them!

I found they over charge you on parts and labor. They don't keep you informed of the status of your…read moreproject. When they do get your parts they do not notify you they are in. They will send a supposed technician but don't know what he is looking at. You end up buying expensive parts that were not needed. Everything that was to be done isn't. They are very prompt at getting the bill to you. They will put ruts in your yard 50 feet from the work area.

My Problem: Last Thursday, I spent $100 to find out my 10…read moreyear old Trane compressor fried. The starting repair costs would be almost $4,000, however my usual HVAC company said the whole thing needed replacing. AWESOME! Just what I wanted to hear when we're expecting a foot of snow. Even better, he said Trane didn't make a model anymore that would fit in the existing closet. Solution: My Dad just had his entire system and duct work replaced about a month ago by Larry & Sons and they did a great job. So he told me to call them and see what a new system would run. Moe, the Sales Rep, came out that afternoon. He said he could fit a new system with the base models and the high efficiency ones. After going through the house, seeing what I had, didn't like currently, and what I wanted to have, we decided on one of the high-efficiency models, and got a final price worked out. Moe said they'd be here at 8:30AM on Wednesday. Problem Solved: Wednesday, right after we got a foot of snow, they showed up at 8:30AM (exactly) and went to work. They even brought in several heaters for me. These guys went above and beyond in every aspect of their work. They managed to do what Trane said wasn't possible. That evening, the foreman came up and told me they would have to come back and finish up the next day. They made sure we had plenty of heaters and cleaned up after themselves. Considering they'd been installing an all new system, in the freezing cold, and trudging through a ton of snow, you couldn't tell they'd been there. The next day they showed up again at 8:30AM promptly to finish. When they finished, they walked me through the house to make sure I was completely satisfied with each segment. They'd taken away all my old stuff. They'd dug my old cement pad out, where the outside fan sat, and built a new beautiful pad with about a foot of edging all the way around, surrounded by thick wood border. Next he showed me where they had installed some of the pipes and wires along the side of the house. It was well placed, and they even put a casing over the whole length that matched my vinyl siding. Then he showed me the closet where the main unit is. I couldn't believe my eyes. They'd removed all of Trane's equipment and connecting ducting. It looked like a laser had just gutted it and everything was new. He showed me how to change the filter, and where there was a light that kills anything that makes it through the filter. He showed me the return vents they enlarged upstairs to move the air better. Then he programmed the new LED thermostat, while showing me what he was doing so I could change it if I ever wanted. He turned the new system on and it was blowing nice and strong air; you could barely feel it before. The outside unit was just humming quietly. The past four days have been an amazing difference. The fan automatically adjusts how much air to push. It's even learning how long it takes for the temperature to change so when it comes to a time it's supposed to change (like being warmer in the morning), it actually starts the change gradually so it uses less power, and less noise. I'm sorry for such a long review, but I've never felt that just "It's great!" gives me any useful information. Larry & Sons did a fabulous job for my family. They put down floor protectors and wore booties over their boots, so when they were done, my house looks the same... plus a lot of well installed equipment.

Our central AC was blowing warm air, so I called Larry & Sons to diagnose the problem. Their…read moretechnician was at our house for roughly 10 minutes before telling me that we had a refrigerant leak, the refrigerant was essentially gone, and the compressor was apparently on its way out. The conversation then quickly shifted from repairing our existing system to replacing it. The only real "option" I was presented with was purchasing a brand-new HVAC system costing thousands of dollars, and a sales appointment was scheduled almost immediately. What bothered me even more was that I explained that I had just been laid off from my job after 26 years and simply did not have the money for a new system. The response was to tell me about their financing programs, including payments "as low as $98/month." I had just explained that I was unemployed. The last thing I needed was another monthly payment. On top of that, Larry & Sons charged me over $200 for what amounted to roughly a 10-minute diagnostic visit. For that money, I was essentially told I had a leak, my compressor was failing, and I should consider replacing the entire system. I walked away from that visit with no repair performed and no meaningful lower-cost option presented to me. Thankfully, I did NOT agree to replace the system. I called another HVAC company for a second opinion. Their technician checked the system and came to a very different conclusion. While the system was low on refrigerant and there may have been evidence of a small leak at some point, he found no active leak requiring replacement and confirmed that there was nothing wrong with the compressor. He added refrigerant, and our AC is now working again. That is why I feel completely ripped off by my experience with Larry & Sons. I paid more than $200 for a very brief diagnostic visit that left me believing I was potentially facing an $8,000-$10,000+ replacement, when another HVAC professional was able to get the system working without replacing the compressor or the entire unit. I'm not an HVAC technician, so I can't say why the two diagnoses were so dramatically different. I can only describe exactly what happened to us. But imagine if I had simply trusted that first diagnosis and agreed to spend $10,000 on a new system that apparently wasn't necessary. That is extremely concerning to me. Based on my experience, I cannot recommend Larry & Sons. If you're told that your system needs to be replaced--especially after a very brief diagnostic visit--I would strongly recommend getting an independent second opinion before signing anything or spending thousands of dollars. That second opinion potentially saved us thousands, and I'm very glad I questioned the original diagnosis.

Mr. Aaron serviced my master and secondary bathroom shower drains on December 4th 2017. By January…read more15th 2018, less than 6 weeks later, the master bathroom shower drain was again backing up. The company has been acted confused on the phone and via their web site communication and I have yet to hear back! I will soon be reporting them to the BBB.

From the owner: Our mission is to provide our clients the best plumbing service available every day. All of our…read morecoworkers uphold this principle with expertise, honesty and consistency to educate the consumer toward making informed decisions about their homes. We employ the area's finest technicians all of whom are subject to an extensive drug screening and criminal background investigation. You can rest assured knowing TechStar Services is looking out for your best interest and that of your family. We show up on time, in uniform and we always take care of your home investment. We use drop cloths, shoe covers and occasionally it takes us more time to prepare your home for work than it does to actually do the work! Your home is that important to us. At TechStar Services we realize that it is expensive nowadays for families to get by, so we have done what we can to keep our pricing affordable for everyone and maintain the world class service our customers have come to know. We always give you service and pricing options BEFORE the work is done! So you know in advance what the cost will be with no hidden charges or surprises at the end like many companies do. In short. . . . we work with you to solve your problems and help you determine a plan of action that will eliminate the problem and one that you can afford! We offer 24-hour emergency service so that you can count on us to be there when you need us the most.