Randy is an absolute pro! He is always polite, friendly, professional, and respectful. He is honest…read moreabout the situation and fix every time. Absolutely recommend him!

Randy has been a local favorite to use as a plumber for year! Nice small local owned company who…read moreprovides his customer great service!

Have been with Rodney Smith B Plumbing Heating and Cooling for years, always excellent service and…read moreresponse, plus quality workmanship. Senior discounts much appreciated. Office staff and professional techs very kind and respectful. Has excellent emergency service as well. Highly recommend.

From the owner: Rodney B. Smith Plumbing Heating and Cooling, Inc. is a contractor serving Chambersburg,…read morePennsylvania and the surrounding area.Established in 1983, we take care of our customers with 35 employees dedicated to helping you, and 30 service vehicles on the road to support you. We have a simple policy and philosophy we take care of our customers.If you have a problem, call us and we will work with you to solve it as quickly and fairly as possible. No job is too big or too small for our expert plumbers. We service all of Franklin County, Adams County, and surrounding areas. Our services include brï Estimates ï Emergency repairs ï On-site servicesï Same-day serviceOur family-owned and operated business has been providing quality customer service for over 19 years. We maintain a whatever it takes attitude to get the job done right and in a timely manner. We are licensed, bonded, and insured, and we are available for emergency services. Call Rodney B. Smith Plumbing Heating and Cooling today.

We used CV Wenger for electrical and plumbing repairs, and to repair the insulation for several…read moredoors. The workmanship was excellent and we will use them again. CV Wenger employees have multiple skills which was useful for us in addressing several issues identified from a home inspection report. The only issue I have is their employees are in such high demand, so it took us awhile to schedule work at our house. But that is a good problem to have. The cost to perform various work at our house was reasonable.

We are in need of electrical work and a family member recommended CV Wenger. I called on a Sunday…read moreand left a message for a call back. Monday afternoon, I called again because I didn't receive a call back. I spoke to a woman and scheduled an Estimater to come out on the following Tuesday at 2:45. At 3:07, I called and said that the Estimater hadn't arrived yet. They sent him out right away. He finally arrived at 3:25 and left at 3:29. He said he was going to get the pricing figured out and then call. On Friday at 10:20, I called because we hadn't heard anything. The woman who answered said she found the pricing sheet but she was going to need to email it to me. I gave my email address and as of 9:38 on Saturday, we still haven't received anything. This has been a very frustrating process. It's like pulling teeth with these people. Regardless of the pricing at this point, we will not and never use them.

We had a badly clogged kitchen sink. Shane & Noah came EARLY for our appointment, found the…read moreproblem instantly, and were out the door in very short order. They were pleasant & polite & have great sense of humor. We've used Mann Plumbing for 15 years and highly recommend them!

I found they over charge you on parts and labor. They don't keep you informed of the status of your…read moreproject. When they do get your parts they do not notify you they are in. They will send a supposed technician but don't know what he is looking at. You end up buying expensive parts that were not needed. Everything that was to be done isn't. They are very prompt at getting the bill to you. They will put ruts in your yard 50 feet from the work area.

Worked with both Dan's. They were both helpful and honest. Rates were very responsible. Will…read moredefinitely recommend their service.

We contacted Eberly's to see about having an old sink/faucet and garbage disposal removed and a new…read moreone put in it's place. We were under a "time crunch"for some other work that needed to be done and the sink had to be in place before the other work could go forward. Steve got back to me right away and arranged for one of his team to come the very next day. Dan arrived on time and went right to work. He did a wonderful job leaving the sink area spotless and in perfect working order. Thank you so much!!!

My Problem: Last Thursday, I spent $100 to find out my 10…read moreyear old Trane compressor fried. The starting repair costs would be almost $4,000, however my usual HVAC company said the whole thing needed replacing. AWESOME! Just what I wanted to hear when we're expecting a foot of snow. Even better, he said Trane didn't make a model anymore that would fit in the existing closet. Solution: My Dad just had his entire system and duct work replaced about a month ago by Larry & Sons and they did a great job. So he told me to call them and see what a new system would run. Moe, the Sales Rep, came out that afternoon. He said he could fit a new system with the base models and the high efficiency ones. After going through the house, seeing what I had, didn't like currently, and what I wanted to have, we decided on one of the high-efficiency models, and got a final price worked out. Moe said they'd be here at 8:30AM on Wednesday. Problem Solved: Wednesday, right after we got a foot of snow, they showed up at 8:30AM (exactly) and went to work. They even brought in several heaters for me. These guys went above and beyond in every aspect of their work. They managed to do what Trane said wasn't possible. That evening, the foreman came up and told me they would have to come back and finish up the next day. They made sure we had plenty of heaters and cleaned up after themselves. Considering they'd been installing an all new system, in the freezing cold, and trudging through a ton of snow, you couldn't tell they'd been there. The next day they showed up again at 8:30AM promptly to finish. When they finished, they walked me through the house to make sure I was completely satisfied with each segment. They'd taken away all my old stuff. They'd dug my old cement pad out, where the outside fan sat, and built a new beautiful pad with about a foot of edging all the way around, surrounded by thick wood border. Next he showed me where they had installed some of the pipes and wires along the side of the house. It was well placed, and they even put a casing over the whole length that matched my vinyl siding. Then he showed me the closet where the main unit is. I couldn't believe my eyes. They'd removed all of Trane's equipment and connecting ducting. It looked like a laser had just gutted it and everything was new. He showed me how to change the filter, and where there was a light that kills anything that makes it through the filter. He showed me the return vents they enlarged upstairs to move the air better. Then he programmed the new LED thermostat, while showing me what he was doing so I could change it if I ever wanted. He turned the new system on and it was blowing nice and strong air; you could barely feel it before. The outside unit was just humming quietly. The past four days have been an amazing difference. The fan automatically adjusts how much air to push. It's even learning how long it takes for the temperature to change so when it comes to a time it's supposed to change (like being warmer in the morning), it actually starts the change gradually so it uses less power, and less noise. I'm sorry for such a long review, but I've never felt that just "It's great!" gives me any useful information. Larry & Sons did a fabulous job for my family. They put down floor protectors and wore booties over their boots, so when they were done, my house looks the same... plus a lot of well installed equipment.

I was disappointed with the lack of transparency regarding pricing. When I initially called, I was…read moretold the consultation fee would be $50, and that if we had multiple issues within the same category, we would only be charged one consultation fee rather than separate fees for each concern. We specifically called because our electric water heater had clearly caught fire. We even had photos showing the damage, so we weren't looking for someone to diagnose that it had burned up--we needed help with replacement and recommendations for the underlying tank issues. Instead, we were charged for a plumbing diagnostic, a water heater diagnostic, and a water sampling test, bringing the total to $150--three times what we were originally told. At no point before the technician performed these services were these additional charges explained or approved. I understand that diagnostic testing and water analysis have value, but customers deserve to know the costs upfront so they can make an informed decision. Clear communication and transparency about pricing would have made this a much better experience.

Good person on phone. Good worker showed up but they are beyond $$$$. They charged $295 for a…read more15min fix. Try everything including you tube. I wish they would understand how off putting this approach is to customers. $295 just to show. Update: they had to come back since it was a bigger issue than they originally thought. Another $900 later and the problem is solved

I should've checked these reviews a long time ago. Kept the service and had them to replace my…read moreheat pump since I've been in my current residence since 2017. Rates were a bit high but always completed the work. Last transaction I was charged $175 to install a thermostat I purchased. 15 minutes tops! They kept my old one even though I paid almost $300 for it. Asked the tech will that pro rate the installation charge and he told me to call the office. Yet here we are. Been trying to reach them all morning but the answering service keeps picking up even though they supposedly open at 7:30 AM. Going on 9 now. This does it for me....done with this company! Seeknoutnother options and save yourself the headache!

So impressed! Kris came out on a Saturday afternoon and spent 4 hours trying to figure out my drain…read moreproblem . He was not giving up. My drains are now clear. Ultimately there is more that is needed so he will be back again but I was very impressed with his professional attitude and work ethic! I am glad I found a reasonably priced plumber!

The well water in my house started smelling like sewer. Kris said the smell is from minerals. He…read morewent into the crawl space and discovered the pressure tank that takes the water from the well into the house was gushing out water. I had no idea how long that was happening. I am elderly and can't get down under the house to keep an eye on things down there. I asked if he could put a sensor on the replacement tank that would alert me when there was a problem. He came up with a MUCH BETTER idea! He put the new tank in a closet up here in the house so I can monitor and turn off the water supply any time I need. I will also be able to change the sediment filter and UV light bulb. And I can purchase those supplies from Kris so I don't have to go out to the store to get them. All the sediment that was stirred up by the constant water flow also affected my hot water heater. Kris and his assistant replaced that too. They both are so knowledgeable, hard working and great problem solvers. I now have peace of mind that I don't have to worry about what's going on under the house. Thank you Kris! Leslie T.

Been using them for a while no issue but this past job left me scratching my head wondering if I'm…read moregetting ripped off. Quality work but there is something way out of wack with pricing. Was originally quoted $2500 for 40 gallon gas water heater install. Sounds good. Guys got there and said I needed power vent installed, ok fine. Price went up to $6800. I agreed not knowing anything but after researching, the power vent and PVC costs significantly under $1K, and a preexisting vent hole was there so no house drilling was required. No electrical required either since fan plugs into outlet. So I paid, at best, $4K for half an hour of PVC cutting/gluing and a few hundred in materials. Asked if there was a discount due to no drilling/electrical and they took $200 off. Can't say I'll be return for business despite good past experiences.

Place is a total joke....after well pump replacement ($4000) was told to call back if the filter…read morewas still muddy after a few weeks. No torque arrestor was installed like previously, the service report says it was installed. Called back and was told wait another month. Called again after 6 months and trying to be upsold another system. Water filter only needed changing after 1 month now it needs changed every week because of no torque arrestor. Company is refusing to make it correct even though we are far within their work warranty. Being threatened a $2000 charge to fix a mistake they made. Company does not stand behind their work. Customer service was very rude. 1 year warranty on labor and they refuse to look at it.