Seamless experience at the social security card office. I made an appointment online which I would…read morerecommend, though I do believe they take walk-ins. Parking is a breeze as they have a lot on site. A handful of guards and security measures upon entering. They are a little bit intimidating at first, but very nice! Just doing their job to protect. I sat down and waited only a couple minutes for my number to be called, and then the process of getting my new Social Security card for a name change only took around five minutes. The agent was very thorough and friendly!

Everyone is friendly & super helpful. Parking is easy…read more You need an appt to enter the building.

Cynthia at the counter gets the 5 stars for making this experience amazing . Thanks for having such…read morea friendly smile and demeanor ! It means the world when the dmv can be a stressful place for most . Side note , the street parking is busy but the cheapest option . Garage parking is the easiest option and cost $10

WOW! This might just be the best DMV in the country. Truly blown away by my experience this…read moremorning. Made an appointment just the night before. Easy parking at the Hennepin County Parking Garage. No line when we arrived. Waited about 2 mins before my ticket number was called. Extremely helpful and friendly staff (yes, friendly DMV staff!!). We went on a Thursday first thing in the morning in case that's part of the reason it was slower. I think people may avoid this location thinking it would be busier downtown, but now that a lot of people work from home, I think this is a hidden gem of a DMV! I also overheard someone being able to email their proof of residence documents to reception because they didn't bring the right documents. Just an overall wonderful experience. Would come back, but hopefully won't need to ;)

After many years of living in NYC with no car, now with a car, I am helpless and clueless when it…read morecomes to navigating all the Minnesota DVS processes (or anything else car-related). I have been to the Midtown Service Center for everything from moving my registration and license to MN to renewing tabs (it's a sticker, MN), etc. I have had nothing but positive experiences, and most of the people who assisted me were also very friendly. I recommend having an appointment, but I have also dropped in as a standby and didn't have to wait too long. There is ample parking across the street in the garage and it is below the midtown exchange, so you can get a bite to eat if you have to wait for a while.

This place is embarrassing. The people working behind the counter are very slow and constantly…read moretaking breaks and leaving their stations. Most of them can not even speak English. They do not respect other peoples time. Very incompetent management at this service center. I tries to get a real ID upgraded to enhanced ID. The person at the intake window was very slow and incompetent and incorrect in so many ways. I sat and waited over an hour for many workers to take their brakes and gab with their fellow workers when many people were waiting for service. Very poor service and embarrassing to other hard working americans. Regards Gerald

Despite all of the complaints, this office continues to take months or weeks just to do one simple…read moretask, like entering an attorney's name into their system. They are incredibly rude that way. Even declining someone's disability claim because they only support illegals and push nearly everything out and through a judge. That's only after 2 appeals for disability, which takes about a year or more. Meanwhile, people are suffering and losing their homes but let's keep pushing the papers to the next person so we have time to play Solitaire...

Terrible service, employees are super rude. I spend 45 minutes in line and then employee start…read moreyelling that they can't print any ssn cards.

I flew to Minneapolis from Arizona, to help my son, who had made several terrible decisions, after…read moredrinking way too much alcohol. I had a hard time getting information about him, because he was in the hospital, and of course I was very frightened. After many calls, and questioning ,commander Brian Braha called me, and allowed me to visit my son in the hospital. After seeing that he was basically healthy,fear aleved, Brian and his cohorts helped the process along, and I was able to take him home, with a future court date scheduled. I am thankful for their assistance, and counseling . My son is going to seek alcohol treatment, and we hopefully will never have another incident like this again. relieved mom

Does not administer prescribed medications as they should be. Told them wrong drug or dose, they…read moredon't care, actually laugh pathetic Was in 5 days could not imagine what long term would be like. Unreal how they don't care about peoples mental conditions. Should be sued;

A huge shout out for the Minneapolis Police Department Officers who facilitated the removal of a…read morecar parked in my driveway blocking my garage door. First I was to bear the expense of towing it. Later, an officer came to my door and said they would take care of it. The car is gone! Thank you so much!

Golf clubs were stolen out of my car on July 3rd in North Loop. Minneapolis Police recovered them…read moreon on July 7th. Remarkable!! Thanks MPD!

Taking eight years to complete, the Hennepin County Government Center opened in 1977, to…read moreconsolidate county government and judicial function in an indoor setting. It is 24 stories, 403 feet tall, and consists of two towers, connected by a very impressive atrium. My wife and I spent a Minneapolis weekday afternoon, exploring downtown using the Minneapolis Skyway System (which itself is extremely impressive: second level pedestrian bridges connecting 80 city blocks with 9.5 miles of walkway). We ended up at the Center, which was different than the other places: the center is a giant indoor atrium that sits above 6th street, connecting the two towers, all indoors. This means that for office workers looking outside from the towers, the view could be that of a giant indoor space, matching close outdoor space which could get quite cold. It's a great marriage of how the Skyway flows into the atrium, almost presenting a model of how an underwater city might look like, with a giant 400 feet high open space. It also reminds me of the design on some of the giant cruise boats that I've recently been on, and maybe even being inside of a snow globe, watching a large Minneapolis snow storm, passing through. It's a great example of thoughtful design and great engineering.

Went here on a Saturday for a wedding. They did give instructions on how to enter the building…read moreafter hours but I didn't even know where to enter or which side was the "north door". You can't see into the tinted windows and they were pretty much watching me be lost in the courtyard, lol. A security guard eventually walked up to me to help and opened the door for me to wait with the others inside. I've never been to this building and not sure how courthouse weddings work but we were guided upstairs once everyone got there and the quick ceremony was right in the upstairs lobby just standing around. We were able to stay and take a few pics and left out. They had a bit of construction going on and some areas closed off since the building was technically closed. No good solid areas to take photos though.

Ho hum who writes a review on a nondescript government building? Ok I will. This is leased space…read morefrom city hall for additional offices. Nothing fancy just utilitarian. Come in visit the office you need, try to get the attention of an employee and leave. All I expect, all it is.

I went in a few weeks ago to renew my license, I got there shortly before they opened and had the…read moreusual long-ish wait (but the people watching was pretty great, not as entertaining as at Walmart but not far behind!) The actual renewal process went pretty smoothly and quickly. A few days later, I received a letter in the mail... "The photo taken does not meet our quality standards, we need to retake your photo. The service is free." Okay, couldn't they determine that at the time the photo was taken so I wouldn't have to return?! Sure, it's free but my time isn't. I returned today, Wednesday, around 10:30AM, the wait wasn't long (there wasn't a line at the check-in desk) and once I was called, it was a quick process (although the service person was seemed preoccupied.

I went in earlier this week to renew my driver's license. I scheduled an appointment in advance and…read morecompleted the application online in advance. I was in and out in under 30 minutes and that included renewing the tabs of my two cars. I didn't even know that was something I could do in advance so appreciated that convenience. The person who helped me was so friendly and helpful. My husband had the same thing going on that day and had the same very positive experience. The front desk person was also friendly. DMV is not a place to dread anymore!

I got divorced & had to get a new B.C, Real ID & Title change. The system was down for the ID &…read moreTitle change. REBECCA helped me with my B.C. In the meantime, the system came back on. REBECCA helped me with all of it & I was she was able to complete EVERYTHING in one trip! REBECCA was WONDERFUL!!! She was very soft spoken, patient, thorough, time efficient.....I could keep going. I can't thank her enough!!! I hope they recognize her for the AWESOME job she did!!! THANK YOU SO MUCH REBECCA!!!! Sara Johnson

I have tried DMV. I always have the best service ever at Ridgedale DMV. Thank you for all you guys…read moredo happy holiday.